Top Benefits
About the role
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
CIBC.com
What You’ll Be Doing
The Process and Change Management (P&CM) team is responsible for facilitating the implementation of operational changes that impact Real Estate Secured Lending and Unsecured Lending. This secondment focus is: Data Records Retention across RAS, RLS, and RMS where you’ll be responsible for Business analysis to understand processes using GOW for enterprise Record Retention Policy, identifying records stored within these applications, determining appropriate record triggers, and representing PCM throughout the project lifecycle.
The Consultant is accountable for providing in-depth advice/consultation typically of an operational or tactical nature, to management, business partners, and team members, within an area of specialization. In this position you will provide business identification and consultative support relative to the development, analysis and identification of process changes and/or system enhancements. You will also proactively analyze and recommend enhancements to the existing business processes; clearly communicate rationale and negotiate solutions which will enhance operational effectiveness. Ensure that all assigned initiatives are implemented in an effective manner within area of responsibility. You will also be conducting comprehensive business requirement assessment's, drafting and reviewing business requirements documents, and supporting project testing and implementation. This role entails leading data governance activities by identifying, documenting, and managing critical data elements, and applying technical skills with tools such as Power Automate, Alteryx, Advanced Excel, andbPower BI to support data transformation and analysis.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How You’ll Succeed
- Analytical and Process Improvement Mindset- You have a background in understanding operational processes, ideally related to alternate channels (telephone/online/mobile banking). You also have a continuous improvement mindset and proven record of adding value by finding efficiencies in current processes and procedures, consequently enhancing the performance of operations teams by actively/proactively participating in project activities.
- Business Analysis and Operations - You have experience with requirements gathering, designing or modifying processes, managing the change and implementation as well as working with a wide variety of business partners. You will be part of organizing and leading the implementation of operational changes. To be successful, it may be of value if you have an operational processing background to have a good understanding of alternate channel processes, systems and applications.
- Relationship Builder with Strong Communication Skills - You are proud of your excellent verbal and written communication skills and how you excel at developing relationships with internal and external business partners. You are not afraid to develop and recommend client focused solutions to routine and non-routine operational problems. You welcome the opportunity to represent your area of specialization and provide input into the development and implementation of projects.
- Providing consistent analysis - Solutioning and testing support across multiple projects, while leveraging data transformation and automation tools to drive efficiencies and managing project timelines and risks effectively, and delivering actionable insights through advanced data analysis and reporting.
Who You Are
- You are an experienced business analyst or SME with a background in process transformation, data governance, and end-to-end project delivery. You are proficient in tools such as Power Automate, Alteryx, Excel, and Power BI with strong analytical skills and the ability to translate data into business value.
- You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
- You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
- Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
- You embrace and champion change. You'll continuously evolve your thinking and the way you work to deliver your best.
- Values matter to you. You bring your real self to work, and you live our values – trust, teamwork and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
-
We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
Subject to program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Expected End Date
2026-07-31
Job Location
Toronto-81 Bay, 28th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Business Analysis, Electronic Records, Process Improvements, Production Records, Records Management, Records Retention, Records Review
About CIBC
CIBC is here to help all our clients reach their goals.
We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want.
With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals.
This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada.
La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs.
Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez.
Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs.
Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada.
Top Benefits
About the role
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
CIBC.com
What You’ll Be Doing
The Process and Change Management (P&CM) team is responsible for facilitating the implementation of operational changes that impact Real Estate Secured Lending and Unsecured Lending. This secondment focus is: Data Records Retention across RAS, RLS, and RMS where you’ll be responsible for Business analysis to understand processes using GOW for enterprise Record Retention Policy, identifying records stored within these applications, determining appropriate record triggers, and representing PCM throughout the project lifecycle.
The Consultant is accountable for providing in-depth advice/consultation typically of an operational or tactical nature, to management, business partners, and team members, within an area of specialization. In this position you will provide business identification and consultative support relative to the development, analysis and identification of process changes and/or system enhancements. You will also proactively analyze and recommend enhancements to the existing business processes; clearly communicate rationale and negotiate solutions which will enhance operational effectiveness. Ensure that all assigned initiatives are implemented in an effective manner within area of responsibility. You will also be conducting comprehensive business requirement assessment's, drafting and reviewing business requirements documents, and supporting project testing and implementation. This role entails leading data governance activities by identifying, documenting, and managing critical data elements, and applying technical skills with tools such as Power Automate, Alteryx, Advanced Excel, andbPower BI to support data transformation and analysis.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How You’ll Succeed
- Analytical and Process Improvement Mindset- You have a background in understanding operational processes, ideally related to alternate channels (telephone/online/mobile banking). You also have a continuous improvement mindset and proven record of adding value by finding efficiencies in current processes and procedures, consequently enhancing the performance of operations teams by actively/proactively participating in project activities.
- Business Analysis and Operations - You have experience with requirements gathering, designing or modifying processes, managing the change and implementation as well as working with a wide variety of business partners. You will be part of organizing and leading the implementation of operational changes. To be successful, it may be of value if you have an operational processing background to have a good understanding of alternate channel processes, systems and applications.
- Relationship Builder with Strong Communication Skills - You are proud of your excellent verbal and written communication skills and how you excel at developing relationships with internal and external business partners. You are not afraid to develop and recommend client focused solutions to routine and non-routine operational problems. You welcome the opportunity to represent your area of specialization and provide input into the development and implementation of projects.
- Providing consistent analysis - Solutioning and testing support across multiple projects, while leveraging data transformation and automation tools to drive efficiencies and managing project timelines and risks effectively, and delivering actionable insights through advanced data analysis and reporting.
Who You Are
- You are an experienced business analyst or SME with a background in process transformation, data governance, and end-to-end project delivery. You are proficient in tools such as Power Automate, Alteryx, Excel, and Power BI with strong analytical skills and the ability to translate data into business value.
- You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
- You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
- Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
- You embrace and champion change. You'll continuously evolve your thinking and the way you work to deliver your best.
- Values matter to you. You bring your real self to work, and you live our values – trust, teamwork and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
-
We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
Subject to program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Expected End Date
2026-07-31
Job Location
Toronto-81 Bay, 28th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Business Analysis, Electronic Records, Process Improvements, Production Records, Records Management, Records Retention, Records Review
About CIBC
CIBC is here to help all our clients reach their goals.
We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want.
With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals.
This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada.
La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs.
Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez.
Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs.
Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada.