Top Benefits
About the role
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the TRANSCON Department
KEY RESPONSIBILITIES
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system Track and Trace TRANSCON Files and reporting Use export TRANSCON Workflow on daily basis Ensure accurate and timely client and vendors billing.
Ensure delivery of freight and timely clearance when applicable
Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.
Contribute to maintain good relationships with suppliers
Meet compliance at all times to regulations internal and external in accordance with government regulations. Understand department process flow, and looking for best practices to improve operational efficiency and productivity Ensure all customers standard operating procedures in place and updated in the DLSOPs Meet KPI standards in accordance with the Company’s procedures Network communications, timely responses to emails and requests (internal and external) Escalation of problems to Management when necessary Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Qualifications
Knowledge
Expeditors’ Company Policies and Procedures
Basic local regulatory knowledge for compliance Global Logistics Industry knowledge Hazardous materials certification (preferred)
Skills
Pro-active, strong organizational skills.
Good computer skills (Excel, Word)
Fluent in English Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Behaviours
Positive and willing to help attitude
Training Requirements
Meet company standards of 52 hours training per year, including as needed management/leadership training
Education and Experience
6 months to 1 year related experience
Additional Information
Night Shift posting 15h-23h00
Submit and manage ACI/eManifest filings for cross-border shipments. Communicate with drivers, carriers, customs brokers, and operations teams regarding border Troubleshoot shipment holds and customs documentation issues. Work with the TCO and TCI for the daily activities including but not limited to track and trace, processing shipments. Meet compliance at all times to regulations internal and external in accordance with government regulations.
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program Growth opportunities within the company Employee Referral Program Bonus
Not the right fit? Search for Transcon Agent jobs in Montreal, Quebec, Canada
About Expeditors
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 locations in 100+ countries on six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.
We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.
To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.
At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
Similar Jobs
Top Benefits
About the role
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the TRANSCON Department
KEY RESPONSIBILITIES
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system Track and Trace TRANSCON Files and reporting Use export TRANSCON Workflow on daily basis Ensure accurate and timely client and vendors billing.
Ensure delivery of freight and timely clearance when applicable
Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.
Contribute to maintain good relationships with suppliers
Meet compliance at all times to regulations internal and external in accordance with government regulations. Understand department process flow, and looking for best practices to improve operational efficiency and productivity Ensure all customers standard operating procedures in place and updated in the DLSOPs Meet KPI standards in accordance with the Company’s procedures Network communications, timely responses to emails and requests (internal and external) Escalation of problems to Management when necessary Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Qualifications
Knowledge
Expeditors’ Company Policies and Procedures
Basic local regulatory knowledge for compliance Global Logistics Industry knowledge Hazardous materials certification (preferred)
Skills
Pro-active, strong organizational skills.
Good computer skills (Excel, Word)
Fluent in English Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Behaviours
Positive and willing to help attitude
Training Requirements
Meet company standards of 52 hours training per year, including as needed management/leadership training
Education and Experience
6 months to 1 year related experience
Additional Information
Night Shift posting 15h-23h00
Submit and manage ACI/eManifest filings for cross-border shipments. Communicate with drivers, carriers, customs brokers, and operations teams regarding border Troubleshoot shipment holds and customs documentation issues. Work with the TCO and TCI for the daily activities including but not limited to track and trace, processing shipments. Meet compliance at all times to regulations internal and external in accordance with government regulations.
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program Growth opportunities within the company Employee Referral Program Bonus
Not the right fit? Search for Transcon Agent jobs in Montreal, Quebec, Canada
About Expeditors
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 locations in 100+ countries on six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.
We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.
To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.
At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."