About us

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do

This role works alongside our SATCOM Team to operate and manage the RF systems for our many Satellite Earth Stations. You will have the opportunity to collaborate with numerous internal and external workgroups. You will monitor and triage system alarms, manage Break/Fix incidents, create troubleshooting documents, and assist with resolving technical issues.

Our team is producing groundbreaking technology in the RF world. Come on board and use your detective skills to identify root causes for technical issues as well as develop procedural/technical recommendations for improvement. If you are a sleuth and problem solver then it is time to join our growing team!

The day-to-day

• Assist engineers with project taskings including performance of hardware audits, retrofit installation coordination/data gathering, and obsolescence hardware replacement projects.

• Perform preventative maintenance actions on RF and Gateway facility hardware.

• Coordinate with global work centers, confirm work completion and documenting/tracking follow-up corrective actions with the onsite workforce.

• Work with external partners to coordinate site visits for PM/break-fix actions. Communicates scope or work and coordinates parts logistics

• Provide technical escalation points to remote contractors, providing troubleshooting guidance based on the established processes. Advances to internal/external teams to drive resolution

• Perform check-in/out of all vendors/contractors at remote sites

• Validates facilities hardware communications and alarm testing of new site installs

• Normal hours are day shift work with rotational night shift required

What you'll need

• Currently pursuing a Bachelor's degree or higher in a University Technical Program, studying Computer Engineering, Technology Management, or related subject area

• Interest in Satellite Radio Frequency Systems and Network Operations Centers

• Desire to learn about satellite antenna gateways, baseband systems, interfacing networks, and operations centers

• Ability to work both day shift and occasional night shift

• Must be within commutable distance to Sydney Viasat office

What will help you on the job

• Enjoys a collaborative work environment and culture

• Demonstrate a genuine curiosity, seeking opportunities to learn and expand your knowledge.

• Thrives in an ambiguous loosely structured environment

• Eager to take on challenges and drive them to completion

EEO Statement

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

Viasat actively supports a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples and people from culturally diverse backgrounds.