About the role
Overview
The Protection Agent is responsible and accountable for the safety and security for all members of the hospital community which includes staff, patients and visitors. The Protection Agent is responsible for the safeguarding of all building occupants as well as all hospital property.
Education
- High School Diploma required.
- Community College Law Enforcement and Security Diploma preferred.
- Current Standard First Aid and CPR certificates must be provided.
- Must have a current Ministry of Community Safety and Correctional Services Security Guard license (Security Guard or Dual type). ***Applications will not be considered without proof of license.
Qualifications
- Previous security experience, preferably in a health care environment.
- Excellent conflict resolution and de-escalation skills.
- Excellent oral and written English communication skills.
- Strong interpersonal skills.
- Knowledge of Criminal Code of Canada, Trespass to Property Act and Powers of Arrest.
- Previous experience with CCTV and DVR systems is an asset.
- Ability to walk/stand/sit for extended periods of time.
- Must be able to work with a high degree of honesty and integrity.
- Excellent computer skills required.
- Available to work a variety of shifts including days, evenings and weekends and must be willing to provide shift availability (3 days per week).
- Good work and attendance record required.
- Excellent report writing skills.
- Ability to deal effectively with mentally ill patients.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices
About Michael Garron Hospital
Nestled in the heart of East Toronto, Michael Garron Hospital (MGH) is a vibrant community teaching hospital serving more than 400,000 people in 22 distinct neighbourhoods. For more than 90 years, MGH has delivered high-quality, patient-centred healthcare services to families along the continuum of care, from welcoming a new life to facing end-of-life.
MGH is a full-service hospital with strong community and research partners. MGH is a proud member of East Toronto Health Partners, the Ontario Health Team serving East Toronto.
In 2010, MGH was the first hospital to make the Great Place to Work Institute's best workplaces in Canada list. More recently, MGH was named one of Greater Toronto's Top Employers for 2023. A benchmark for workplace best practices, this is the sixth consecutive year the hospital has received this recognition.
Social Media Community Guidelines: We welcome discussion on our social media platforms and encourage users to engage in a kind and considerate way.
In order to keep our social media platforms a safe space, we ask users to follow these guidelines: tehn.ca/SocialMedia.
About the role
Overview
The Protection Agent is responsible and accountable for the safety and security for all members of the hospital community which includes staff, patients and visitors. The Protection Agent is responsible for the safeguarding of all building occupants as well as all hospital property.
Education
- High School Diploma required.
- Community College Law Enforcement and Security Diploma preferred.
- Current Standard First Aid and CPR certificates must be provided.
- Must have a current Ministry of Community Safety and Correctional Services Security Guard license (Security Guard or Dual type). ***Applications will not be considered without proof of license.
Qualifications
- Previous security experience, preferably in a health care environment.
- Excellent conflict resolution and de-escalation skills.
- Excellent oral and written English communication skills.
- Strong interpersonal skills.
- Knowledge of Criminal Code of Canada, Trespass to Property Act and Powers of Arrest.
- Previous experience with CCTV and DVR systems is an asset.
- Ability to walk/stand/sit for extended periods of time.
- Must be able to work with a high degree of honesty and integrity.
- Excellent computer skills required.
- Available to work a variety of shifts including days, evenings and weekends and must be willing to provide shift availability (3 days per week).
- Good work and attendance record required.
- Excellent report writing skills.
- Ability to deal effectively with mentally ill patients.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices
About Michael Garron Hospital
Nestled in the heart of East Toronto, Michael Garron Hospital (MGH) is a vibrant community teaching hospital serving more than 400,000 people in 22 distinct neighbourhoods. For more than 90 years, MGH has delivered high-quality, patient-centred healthcare services to families along the continuum of care, from welcoming a new life to facing end-of-life.
MGH is a full-service hospital with strong community and research partners. MGH is a proud member of East Toronto Health Partners, the Ontario Health Team serving East Toronto.
In 2010, MGH was the first hospital to make the Great Place to Work Institute's best workplaces in Canada list. More recently, MGH was named one of Greater Toronto's Top Employers for 2023. A benchmark for workplace best practices, this is the sixth consecutive year the hospital has received this recognition.
Social Media Community Guidelines: We welcome discussion on our social media platforms and encourage users to engage in a kind and considerate way.
In order to keep our social media platforms a safe space, we ask users to follow these guidelines: tehn.ca/SocialMedia.