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Product Manager

Groupe Nordik8 days ago
Gatineau, QC
Senior Level
full_time

Top Benefits

Competitive salary according to Groupe Nordik’s pay scale.
Access to a comprehensive benefits package, including telemedicine.
Free spa access for you and one guest.

About the role

Groupe Nordik is the leading creator of wellness spa villages, including the largest spa (Chelsea, QC) and the largest event sauna (Whitby, ON) in North America.

Since opening our doors in 2005, we have grown to now welcome over 500,000 visitors per year across our 3 existing locations (Nordik Spa Village Chelsea (QC), Thermea Spa Village Winnipeg (MB), and Whitby (ON)).

Our team of 700 employees brings our operations to life through their innovative approach to well-being. Each team at Groupe Nordik plays an important role in making our ambitious creations a reality.

Every one of our colleagues is a passionate individual who wants to make a difference. This passion, combined with innovation, allows us to grow.

What you will do:

Under the supervision of the Head of Development, the Product Manager identifies customer needs and business objectives for the assigned product lines (e.g., thermal cycle, massages and treatments, food & beverage, and retail products). To achieve this, they define what product success looks like and mobilize a team to bring that vision to life.

In this role, the Product Manager contributes to the mission of their department:
"As creative and dedicated instigators, and guardians of product quality standards at Groupe Nordik, our commitment is to shape the future of well-being in harmony with the brand's identity through a collaborative, structured approach focused on innovation and continuous improvement."

Responsabilities:

  • Define a clear product vision by gathering requirements and setting actionable goals.
  • Contribute to the development of product strategy (positioning, target market, competitive advantages).
  • Align product goals with team and company objectives to create meaningful impact.
  • Create and maintain the product roadmap, including key development milestones.
  • Work closely with technical teams to ensure the product meets defined requirements.
  • Manage the full product lifecycle, from ideation to market retirement.
  • Launch new products or versions and adapt based on user feedback, performance data, and quality audits.
  • Identify and prioritize improvements based on quality assurance outcomes.
  • Gather client insights and feedback through surveys, events, and focus groups.
  • Use data (sales, user behavior, KPIs) to inform product decisions.
  • Collaborate with various departments (finance, marketing, sales, operations, etc.) to ensure product consistency.
  • Plan training and change management strategies for new product rollouts.
  • Lead the project team, mentor junior product managers, and promote team engagement.
  • Manage product-related financials, including budgeting, sales forecasting, and profitability analysis.

To succeed in this rôle, you will need:

  • University degree in Business Administration, Project Management, or another relevant field. A combination of education and significant experience may also be considered.
  • Certification or specialization in marketing or analytics (asset).
  • Certification or specialization in innovation or product development (asset).
  • Significant experience in hospitality, tourism, or thermal spa industries.
  • Strong experience in project management, including use of technological tools.
  • Experience managing the entire product development lifecycle (asset).

Your profile stands out for your:

  • Ability to contribute to and lead a structured development process.
  • Problem-solving skills and proactive mindset.
  • Strong project management abilities: planning, organizing, and control.
  • Ability to interact with and influence various key stakeholders.
  • Excellent written, verbal, and interpersonal communication skills.
  • Required bilingualism (French and English) to support operations outside of Quebec.

Salary & Benefits:

  • Competitive salary according to Groupe Nordik’s pay scale.
  • Access to a comprehensive benefits package, including telemedicine.
  • Free spa access for you and one guest.
  • Discounts on food, massage, and aesthetic services at our spas.
  • Free access to an on-site gym.
  • A warm working environment with free parking and non-alcoholic drinks.
  • Personalized training and development program

Work schedule:

  • Full-time position (40 hours per week).
  • Occasional travel required.
  • Hybrid work model.

About Groupe Nordik

Wellness and Fitness Services
51-200

Groupe Nordik est une entreprise en pleine effervescence qui vise à se tailler une place au sommet de l’industrie du mieux-être, de la santé et du tourisme. C’est en misant sur la diversité de ses activités que Groupe Nordik parvient à créer de la valeur et ainsi à développer le marché de l’entreprise. Par l’entremise de sa division Développement corporatif, elle identifie et évalue des opportunités d’affaires afin de s’y associer et de réaliser des projets prometteurs et d’envergure, et ce, au sein d’organisations dynamiques dont les mandats s’inscrivent globalement dans l’univers du mieux-être.

Nous sommes actuellement à la recherche de talents qui, grâce à leurs compétences, sauront contribuer à la croissance et à la réalisation de la mission de l’entreprise. Joignez-vous à l’équipe.

Nordik Group is a rapidly expanding company that wants to carve out a place for itself at the peak of the wellness, health and tourism industries. By relying on the diversity of its activities, Nordik Group has created value and has grown its market. Through its Corporate Development division, Nordik Group identifies and assesses promising, large-scale projects and business opportunities to accomplish and join along with dynamic organizations with mandates generally focused on wellness.

Currently, we are seeking talented people who can contribute to the growth and development of the company’s mission through their individual skills. Join our team.