About the role
Customer Care Specialist Hamilton, Full Time, Customer Service Please Quote Reference Number 14204
- Join a vibrant Team at Ebbett Toyota | Lexus of Hamilton
- Exceptional customer relationship skills
- Diverse exciting role
Ebbett Toyota | Lexus of Hamilton require a Customer Care Specialist to join our specialized CRM Team.
This role requires a person with the ability to think quickly and create flexibility within the workflows, be able to multitask with great time management and have good, creative thinking. This is a diverse role which involves answering customer inquiries and bookings via phone, email, website, and SMS.
Great customer service and attention to detail is vital. Previous experience working with computer systems is essential to be able to fulfil this role. Prior car industry knowledge is not required, however this would be an advantage, for this role.
The Successful Applicant Will Need To Possess
- Calm and patience when dealing with customers
- Willingness to learn
- Able to work in a rapidly changing environment
- Excellent time management, capable of prioritizing as required
- Confident working with new computer systems
- Friendly and confident
- Clear communication skills
- Work well within small and big team environments
This is a full time position working Monday - Friday 7:30am - 5pm.
Sound like you? APPLY NOW through our online application form below.
" bgcolor="#FFFFFF"> Please Quote Reference Number 14204 Please Complete the Details in our Form Below
- First Name
- Last Name
- Daytime Tel
- CV
(.doc, .docx, .pdf, .rtf or .txt ONLY, 4MB max file size) Cover File
Cover Letter Please attach a Cover Letter as a File above OR write one here to support your application for Ref#14204
- Where did you find this vacancy? NetYourJob
REINZ
Seek
TradeMe
Zeil
Other Complete this Additional Questionnaire:
(Q1) Which of the following statements best describes your right to work in New Zealand?
- (Answer 1) Select From Drop-Down Below I am a New Zealand Citizen I am a New Zealand Permanent Resident (or Australian Citizen) I am on an open work visa with no restrictions I am on a visa with working restrictions I need to work for an accredited employer I require immigration assistance/sponsorship
(Q2) How would you rate your English language skills?
- (Answer 2) Limited proficiency
Professional working proficiency
Native or Bilingual proficiency
(Q3) What drivers licence do you hold?
- (Answer 3) Select From Drop-Down Below Full Restricted Learners No Licence
(Q4) How many years experience do you have in a customer service role?
- (Answer 4) Select From Drop-Down Below Less than 1 1 2 3 4 5 6 - 7 8 - 9 10+
(Q5) Why do you believe you would be the ideal candidate for this position?
- (Answer 5)
(Q6) What is your salary expectation?
- (Answer 6)
Check for Confirmation HERE after you click SEND
About Ebbett
Ebbett Group has been a leading name in the New Zealand automotive sector since 1928. The group consists of 19 dealerships, with over 500 staff across the North Island, selling and servicing a range of globally recognised vehicle brands. Ebbett Group is proudly New Zealand owned, has a vision of “Customers for Life” and values of Respect, Integrity, Care and Excellence. We are determined to lead the way in providing an outstanding customer experience and being an employer of choice.
About the role
Customer Care Specialist Hamilton, Full Time, Customer Service Please Quote Reference Number 14204
- Join a vibrant Team at Ebbett Toyota | Lexus of Hamilton
- Exceptional customer relationship skills
- Diverse exciting role
Ebbett Toyota | Lexus of Hamilton require a Customer Care Specialist to join our specialized CRM Team.
This role requires a person with the ability to think quickly and create flexibility within the workflows, be able to multitask with great time management and have good, creative thinking. This is a diverse role which involves answering customer inquiries and bookings via phone, email, website, and SMS.
Great customer service and attention to detail is vital. Previous experience working with computer systems is essential to be able to fulfil this role. Prior car industry knowledge is not required, however this would be an advantage, for this role.
The Successful Applicant Will Need To Possess
- Calm and patience when dealing with customers
- Willingness to learn
- Able to work in a rapidly changing environment
- Excellent time management, capable of prioritizing as required
- Confident working with new computer systems
- Friendly and confident
- Clear communication skills
- Work well within small and big team environments
This is a full time position working Monday - Friday 7:30am - 5pm.
Sound like you? APPLY NOW through our online application form below.
" bgcolor="#FFFFFF"> Please Quote Reference Number 14204 Please Complete the Details in our Form Below
- First Name
- Last Name
- Daytime Tel
- CV
(.doc, .docx, .pdf, .rtf or .txt ONLY, 4MB max file size) Cover File
Cover Letter Please attach a Cover Letter as a File above OR write one here to support your application for Ref#14204
- Where did you find this vacancy? NetYourJob
REINZ
Seek
TradeMe
Zeil
Other Complete this Additional Questionnaire:
(Q1) Which of the following statements best describes your right to work in New Zealand?
- (Answer 1) Select From Drop-Down Below I am a New Zealand Citizen I am a New Zealand Permanent Resident (or Australian Citizen) I am on an open work visa with no restrictions I am on a visa with working restrictions I need to work for an accredited employer I require immigration assistance/sponsorship
(Q2) How would you rate your English language skills?
- (Answer 2) Limited proficiency
Professional working proficiency
Native or Bilingual proficiency
(Q3) What drivers licence do you hold?
- (Answer 3) Select From Drop-Down Below Full Restricted Learners No Licence
(Q4) How many years experience do you have in a customer service role?
- (Answer 4) Select From Drop-Down Below Less than 1 1 2 3 4 5 6 - 7 8 - 9 10+
(Q5) Why do you believe you would be the ideal candidate for this position?
- (Answer 5)
(Q6) What is your salary expectation?
- (Answer 6)
Check for Confirmation HERE after you click SEND
About Ebbett
Ebbett Group has been a leading name in the New Zealand automotive sector since 1928. The group consists of 19 dealerships, with over 500 staff across the North Island, selling and servicing a range of globally recognised vehicle brands. Ebbett Group is proudly New Zealand owned, has a vision of “Customers for Life” and values of Respect, Integrity, Care and Excellence. We are determined to lead the way in providing an outstanding customer experience and being an employer of choice.