About SickKids

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

Position Description

Senior Clinical Manager (Neurosciences and Trauma Program)

The Brain and Mental Health Program is inclusive of programs and services focused on neuroscience, mental health conditions, inter-professional practice and a commitment to system capacity building through innovative partnerships with hospital and community organizations. The Neuroscience and Trauma program is seeking a highly skilled Senior Manager to provide leadership to the inpatient unit, 5C, supporting the Divisions of Neurology and Neurosurgery. These combined services provide highly specialized care to patients with complex neurological, neurosurgical and trauma related conditions. The inter-professional team provides care in a fast paced and dynamic inpatient and outpatient environment, providing highly specialized care and support to patients and their families. A focus on high quality, evidence-based care, and the Divisions' academic and research mandates are key priorities of every leader of the portfolio.

Reporting to the Clinical Director of the Brain and Mental Health Program Operations, the Senior Manager will bring clinical and operationally expertise to the point of care leadership and front line clinical teams. The manager will be accountable for all aspects of care delivery, human resource and fiscal management and the monitoring of key performance indicators. The manager will lead and participate in key priority initiatives that support the strategic plan of the hospital including projects that focus on patient safety and major infrastructure projects (EPIC, Project Horizon) that are part of SickKids' exciting long-term plan. The manager will work in partnership with a Quality Leader, Unit physicians and inter-professional leadership to build a high performing team focused on excellence in quality and safety, team performance and positive measurable patient outcomes.

Here's What You'll Get to Do

• Provide program leadership and facilitate the design and coordination of a comprehensive range of high-quality clinical activities, ensuring effective and appropriate use of resources
• Act as a leader and role model and facilitate excellence in inter-professional communication between members of the team, hospital partners and stakeholders
• Lead and support change management and team development initiatives
• Manage aspects of recruitment, performance management and professional development of staff to ensure resources and skill levels are in place to meet program needs; align staff development with the program need and hospital strategic plan
• Respond and plan for all staffing needs to manage daily demand and patient flow
• Monitor and manage performance indicators, unit performance and provide leadership in continually improving care delivery and processes
• Support and facilitate the resolution of complex and/or sensitive patient and family concerns
• Review and monitor the financial reports with the Clinical Director to trend the operational performance of the unit
• Design and implement mitigation strategies to address variance to plan and increase efficiencies
• Monitor and provide input to the Clinical Director and Finance on the operating plan and collaborate in the development of the portfolio's annual operating plan, issues and risk
• Provide leadership in the analysis and management of a comprehensive operating plan that demonstrates a balance between fiscal responsibility and optimal patient care
• Identify opportunities for improved efficiency regarding the utilization of resources
• Work collaboratively with other Managers to develop care pathways that improve patient flow across the hospital
• Ensure that care complies with statutory regulations and accreditation guidelines

Here's What You'll Need

• Baccalaureate degree in a health-related field and membership in good standing with a regulated healthcare professional program and/or designated regulatory college
• Master's degree in a health-related or business-related field (or evidence of working towards) is preferred
• Three to five years of leadership experience in a specialized inpatient hospital environment is preferred
• Content expertise within neuroscience or any critical care environment is preferred
• Understanding of an integrated clinical, academic and research environment
• Ability to work in a data and measurement-based performance improvement context
• Demonstrated experience as an effective change agent
• Strong leadership, interpersonal, organizational, problem solving, critical thinking and conflict resolution skills
• Demonstrated experience in people management skills
• Ability to communicate, collaborate and engage constructively with others
• Resilience in a range of complex and demanding situations
• Knowledge of budgeting processes and ability to analyze fiscal and patient care data is an asset
• Commitment to the professional and organizational vision as it pertains to clinical practice and patient care
• Enthusiasm and interest in working in a fast-paced, dynamic hospital environment
• Demonstrates commitment and actions in advancing equity, diversity and inclusion objectives

Here's What You'll Love Here's What You'll Love

• This position is eligible for employee benefits coverage including but not limited to; health, dental and life insurance. The full benefits package will be discussed at the time of offer.
• A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
• A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
• The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
• For more on why you'll love working at SickKids, visit our careers site.

Employment type

• 37.5 hrs/week
• Full-time Permanent
• Onsite

Our Commitment to Diversity

SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.

Accessibility & Accommodation

If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.

How To Apply

Technical difficulties? Email ask.hr@sickkids.ca with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.

Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.