Sr. Salesforce Implementation Consultant (Remote, Flexible Hours)

$85,500-$$93,000/year

Full Time

Flexible hours & 4 weeks of vacation per year

Remote (with office available in Toronto for desired Hybrid work)

Do you want to work for an organization where you are respected as the subject matter expert, can execute on a strategy, and see the results of your efforts?

Do you want flexibility in your work day, to be with a company that cares about you and your development, and to work with a great group of people you can call your teammates (seriously, we have great people here).

Grantbook cares about its people, the employee experience, and being best in class solutions provider. We support our clients with their impactful philanthropic missions and you can be a part of the difference-making too.

As Canada's first Employee Ownership Trust (EOT) company and a Certified B Corp, you can be a part of something big, and see the impact of your efforts.

Expectations of the Role

Mission Statement

Research, recommend, implement, and integrate Salesforce grants management and CRM solutions that meet our clients' unique needs. Design and deliver Salesforce-based solutions that help grantmaking organizations streamline operations and improve their impact. We are looking for a Senior Implementation Consultant with strong technical skills and experience working in a consulting environment.

Expected Outcomes

Contribute to the Successful Implementation and Support of Grantmaking Cloud Solutions

• Serve as a technical resource to configure, deploy, and enhance grantmaking solutions, ensuring user-friendly experiences.
• Collaborate with project managers, Technical Architects and Sr. Developers to meet client goals and timelines.
• Support or lead meetings to tease out detailed business processes and find the most efficient business process that fits a Salesforce solution.
• Align technical designs with client operational needs and available system features.

Effective System Configuration and Customization

• Independently configure and set up system of choice including forms, workflows, dashboards, and reports to align with client requirements while prioritizing usability.
• Set up online portals for various audiences, with a focus for applicants to submit and review applications, reports, and payments.
• Automate grant approval workflows that impact members across membership levels.

Seamless System Integration and Automation

• Research and utilize middleware tools as needed to build and manage API integrations for smooth data flow across platforms.
• Optionally apply programming skills to create customized automations; this would be under the peer tutelage of the Senior Developer.

Comprehensive Data Management and Analysis

• Execute data tasks including audits, migrations, cleansing, deduplication, and visualization.
• Map and transform data for system integrations and reporting needs.
• Provide expert guidance to clients on data validation and quality assurance activities.

Training, Documentation, and Continuous Improvement

• Foster a culture of continuous learning by sharing insights through documentation and training.

Ideal Candidate Profile

Values

Daring We dare to make it happen
Collaboration We're in it together
Empathy We see eachother
Humility and candour We stay Open
Accountability We own it.

Skills & Qualifications

Required

• 5 Years of experience working with the configuration of Salesforce solutions, ideally in the grantmaking or nonprofit environment. This includes NPC and Experience Cloud. Leads the configuration of full system modules.
• 2-3 years of experience translating business requirements into the technical design and configuration build.
• 2-3 years of experience in data migration, preferably large scale.
• 1-2 years of experience in consulting, able to translate technical information into plain English for non-technical client project members and advise on design trade-offs.
• Certification: Advanced Administrator, App Builder, Sharing and Visibility Architect, Platform Developer 1, Copado Fundamentals 1.

Preferred

• Familiarity with front-end web technologies (e.g. HTML, CSS, Liquid Code) is a bonus.

• 2 years of experience with deep collaboration, facilitation and working on a long-term implementation project.

Growth and Development

• Opportunity to participate in our annual PD fund.
• Coaching opportunities within Grantbook to support your career goals.

Company Profile

Grantbook is a social-purpose, vendor-agnostic consultancy helping Grantmakers around the world operationalize their vision and values - including JEDI and trust-based philanthropy - to transform their grantmaking and amplify their impact. As a values-driven B Corporation, we are proud to participate in a "chain of good", helping our clients deliver on their missions of building solutions.

For more information, we encourage you to take a look at our careers page: https://www.grantbook.org/about/culture-careers#Benefits

How to Apply

We have an application intake process that starts when you fill in the online form linked from our website or job posting.

Interview Process

• We review each application we receive. Only candidates who are selected for an interview will be contacted.
• We have outlined all of our interview steps and timelines on our website: https://www.grantbook.org/blog/what-to-expect-from-grantbooks-recruiting-process
• Grantbook leverages AI during the hiring process.
• Candidates should expect a 3-4 week timeline from application to interviews.

Commitments

Grantbook welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.