Company Description Make an impact at a global and dynamic investment organization When you join CPP Investments, you are joining one of the world’s most admired and respected institutional investors. As a professional investment management organization, CPP Investments invests the funds of the Canada Pension Plan (CPP) to help ensure its financial sustainability for generations of working and retired Canadians.

CPP Investments invests across regions and asset classes to build a globally diversified portfolio. It holds assets in public equity, private equity, real estate, infrastructure, and fixed income, and the CPP Fund is projected to reach $3.6 trillion in assets by 2050. The organization is headquartered in Toronto with offices in Hong Kong, London, Mumbai, New York City, San Francisco, São Paulo, and Sydney.

CPP Investments successfully attracts, selects, and retains talented individuals from top-tier institutions worldwide. Join our team for access to:

• Stimulating work in a fast-paced and intellectually challenging environment
• Accelerated exposure and responsibility
• Global career development opportunities
• Diverse and inspiring colleagues and approachable leaders
• A hybrid-flexible work environment with an emphasis on in-person collaboration
• A culture rooted in principles of integrity, partnership, and high performance
• An organization with an important social purpose that positively impacts lives

If you have a passion for performance, value a collegial and collaborative culture, and approach work with the highest integrity, invest your career here.

Job Description As a Senior Business Analyst, you will be responsible for providing operational and project management support for technology initiatives. By leveraging your analytical skills and technology expertise, you will take ownership of assignments, help drive clarity, analyze business requirements, and communicate requirements to the technology team.

Team Description The Public Affairs and Communications (PAC) Tech and Data team plays a key role in delivering technology solutions that enable the department’s strategic and operational objectives. The team partners closely with stakeholders across PAC to design, build, and enhance digital tools, applications, and data products that strengthen engagement, streamline operations, and enable data-driven decision-making through the use of modern platforms and technologies.

Reporting to the Director, PAC, Enterprise Systems Technology, you will be responsible for gathering and analyzing business requirements, configuring and supporting PAC systems, and helping to drive forward a roadmap of continuous improvement. Leveraging agile methodologies, you will work cross-functionally to ensure that technology solutions align with business goals and deliver meaningful outcomes.

Accountabilities

• Facilitate requirements gathering sessions. Document and validate results with subject matter experts and drive the creation of strong system specifications that enable the development and/or acquisition of appropriate systems to meet business requirements.
• Liaise with application developers and CPP Investments’ business subject matter experts to brainstorm and document innovative solutions alternatives. Evaluate alternatives relative to business requirements and provide advice that is rooted in deep subject matter expertise.
• Participate in process design meetings and translating outcomes into as-is and to-be process design flows, identifying efficiencies and leveraging the capability of digital resources.
• Conduct process walkthroughs and validation with business subject matter experts. Document the key risks, mitigating controls, performance measures, cost drivers and business continuity plans for processes.
• Apply analytical and technical skills to investigate day-to-day system and business issues, determine the root cause and deliver viable solutions.
• Maintain accurate and comprehensive documentation of business requirements, functional specifications, and project deliverables. Generate reports and updates for stakeholders, executive leadership, and project sponsors to communicate project status, risks, and issues

Qualifications

• Undergraduate degree or college diploma in related field.
• 4+ years of relevant experience.
• Proven process development skills and solid understanding of project life cycle and the capability to apply best practices knowledge to unique and dynamic situations.
• Proven ability to liaise with business subject matters in gathering of business requirements.
• Demonstrated experience managing SaaS vendor relationships and facilitating collaboration between external partners, business stakeholders, and internal technology teams during the implementation of new solutions.
• Exceptional (written and verbal) communication skills and interpersonal skills.
• Experience working with PAC systems and/or CRM solutions would be considered an asset.
• Experience in performing descriptive data analytics to identify trends and support data-driven decisions.

Additional Information Visit our LinkedIn Career Page or Follow us on LinkedIn. At CPP Investments, we are committed to diversity and equitable access to employment opportunities based on ability.

We thank all applicants for their interest but will only contact candidates selected to advance in the hiring process.

Our Commitment To Inclusion And Diversity In addition to being dedicated to building a workforce that reflects diverse talent, we are committed to fostering an inclusive and accessible experience. If you require an accommodation for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.), please let us know and we will work with you to meet your needs.

Disclaimer CPP Investments does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other web-site job postings. Any resume or other information received from a supplier not approved by CPP Investments to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. CPP Investments will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.