Founded and based in Richmond, BC, Canada, Ideon Technologies uses the energy from supernova explosions in space to image deep beneath the Earth’s surface. The world pioneer in cosmic-ray muon tomography, Ideon has developed the REVEAL™ Subsurface Intelligence Platform™, comprising an advanced suite of proprietary data-generation hardware, software, AI-powered services, and multi-physics fusion that provide x-ray-like visibility deep underground and unlock the exponential power of integrated spatial data.

By transforming muon data into reliable 3D density maps, Ideon helps geologists identify, map, characterize, and monitor mineral deposits with confidence. This reduces risk and cost of traditional methods, while saving time, optimizing return, and minimizing environmental impact across the mining value chain. In turn, this is helping accelerate the world’s transition to low-impact mining and transform how companies recover the critical minerals required to power the global shift to clean energy – improving peoples’ lives and enhancing economic prosperity.

We are a dynamic tech scale-up of nearly 70 employees (and growing!). We are a team that is entrepreneurial by nature and focused on doing things right to deliver great customer outcomes. And we are committed to seeking out the best brains and the most exceptional humans, wherever they come from and however they happen to be packaged.

The Role

We are seeking a  Sales Specialist (Sales Enablement) to join our dynamic and growing Business Development team based in North America and Australia. In this role, you will increase sales impact by owning the shared sales support core and elevating how we show up to customers through crisp narratives, collateral, and coaching loops.

You will report to the Chief Commercial Officer while working closely in partnership with Business Development Executives (BDEs) and another Sales Specialist (Revenue Operations).

You are keen to talk to people, capable of juggling several priorities and driving through to completion, highly organized with a desire to improve and automate processes and are content working with business development professionals travelling to face-to-face customer meetings while you support from the “home office”.

You will impact and drive Ideon’s objectives forward by focusing on the following activities:

• Perform account research for current and prospective mining customers (company messaging, financials, asset status, value drivers).
• Conduct stakeholder mapping (budget holders, decision makers, key influencers).
• Qualify new potential opportunities and target individuals for Business Development Executives to pursue.
• Add to and update our customer relationship management system (CRM) with prospect and customer information and sales activities that you personally oversee.
• Ensure the sales process and each stage of the sales cycle are consistently followed.
• Draft proposals and RFP responses, engaging internal stakeholders as you guide the process to delivery.
• Partner with BDEs on sales planning and the creation of client-facing proposals and presentations
• Coordinate internally to keep opportunities moving in BDE workflow.
• Uncover and understand high-level company messaging, review annual statements and quarterly earnings, learn about the key challenges and value drivers for each customer and site.
• Work closely with Customer Experience & Marketing to align on sales execution, planning, and ensuring superior customer experience.
• Monitor and act on mining industry news (i.e. demand trends regarding commodities, changes in ownership and operational status, funding announcements, etc.).
• Demonstrate strong initiative by driving process improvements and identifying ways to make the team even more effective.
• Own the sales knowledge system in Notion: information architecture, playbooks, use-case narratives, and proof points.
• Own the Gong library structure, tagging standards, highlight reels, and learning assets to improve conversation quality.
• Partner with Customer Experience & Marketing to evolve messaging, collateral, and case examples; ensure content remains current and field-tested.
• Support onboarding and ramp-up for new Business Development Executives; ensure consistent articulation of Ideon value propositions across opportunities.
• Feed field insights back into content and messaging improvements; champion clarity and consistency.

Success in the role looks like:

• BDEs show up sharper and more consistent in customer conversations; content usage and relevance trend up.
• Deck and proposal customization cycles shorten; win narratives align clearly to customer value drivers.
• Onboarding/ramp for new Business Development Executives is smoother with fewer ad-hoc asks; playbooks are adopted.
• Field insights are captured and reflected in improved messaging and collateral.
• You are a trusted go-to partner for the BD team and reliably move initiatives forward.

Priorities in the first few months will include:

• Getting a handle of the available marketing content; putting it to use, giving feedback for enhancements, and requesting new content as needed.
• Digging into 1-2 target accounts per Business Development Executive and really understanding the opportunities inside and out.
• Update and finalize sales processes, policies, and finalize the development of our sales knowledge center.

Qualifications

Must-haves:

• Diploma or degree in Business Administration, Marketing, Information Technology, or a related field, or an equivalent combo of training and experience
• 3+ years of experience in a sales coordination, sales operations, or administrative support role, ideally in a technology environment
• Enterprise, business-to-business (B2B) understanding and/or some experience
• Experience administrating and working within a customer relationship management system (CRM)
• Experience with Gong (or similar) and Notion at a functional-owner level
• Superb organizational skills
• Strong presentation and writing skills; comfortable speaking with individuals from all seniority and technical backgrounds.
• Some hands-on experience in a professional setting with customer engagement
• Proficient in Microsoft Office Suite or similar platforms
• Well-developed communication skills in English at a fluent or professional level; able to be assertive and respectful.
• Legally able and currently documented to work full time hours in Canada

Nice-to-haves:

• A background working in the mining industry
• Track record of building sales playbooks or customer-facing narratives.
• Experience building dashboards and reports (HubSpot, BI tools).

We also look for the following from  all new Ideon team members :

• Experience or excitement for working in a tech scale-up; happy to wear a few hats and learn on the fly.
• An ambitious, can-do attitude; you get that we’re doing challenging work and are excited to dive in.
• Enthusiastic and confident to take initiative and be adaptable in an agile, fast-paced environment.
• Solid teamwork skills; you’re accountable to yourself and your team and will jump in to help where you can.
• Creative solutioning mindset with great problem-solving skills.
• Insatiable curiosity paired with a drive to deliver.
• Able to work well under pressure and to meet committed deadlines.
• Great interpersonal skills; able to build relationships with colleagues, customers, and external stakeholders.
• Able to contribute something “extra” to our culture beyond the work that you do, like wowing people with your home-baked goods, sharing improv comedy skills, or organizing sports games.

More Role Details

Location : Our office is located at #150 - 4611 Viking Way, just off the No. 6 Road exit on the east-west connector in Richmond, BC, Canada. Lots of free parking is available and a bus stop is one block away.

This is a  hybrid  role. We love seeing folks in the office 2+ times a week; you’re welcome to work from home the remainder of the week or come into the office all 5 days if you prefer. Our “be an adult” approach means you have the flexibility to determine your in-office schedule while factoring in the positive impact of face-to-face connection and communication with your leader and teammates.

Hours of work : 8 hrs/day, M-F. Typical working hours are 9AM-5PM-ish pacific time; some employees shift slightly earlier or later based on business and personal needs. As Ideon is a high technology company, you may be asked to be flexible with your hours due to business requirements.

Travel : Little to no travel is expected in this role; there may, however, be team building and/or professional development opportunities which could call for occasional travel.

What We Offer

Salary : The annual salary range for this role, in Canadian dollars, is  $75,000 - $95,000 . Early equity option allocations upon hire plus the opportunity to earn performance-based option allocations annually are also highlights of our total rewards package.

• An opportunity to work with a dynamic tech scale-up. You will contribute to advancing a ground-breaking solution that generates significant economic and environmental benefit.
• Financial support for accreditation membership, exams, continuing professional development.
• Tuition support ($2500/year).
• Extended health and dental benefits, employee assistance program, and health/personal spending accounts to cover things that may not fall into other categories (i.e. exercise classes, transit, daycare, pet insurance).
• Min 3 weeks paid time off to start, including an annual paid closure between the Christmas and New Year’s stat holidays.
• 5 paid sick days + other leaves per employment standards legislation.
• For hybrid roles, 2 weeks/year work-from-almost-anywhere.
• Parental leave top-up.
• Employee referral bonus.
• Casual dress – we like our jeans and hoodies.
• Free parking & tasty snacks at the office!
• While we work hard, we also sprinkle social events and learning opportunities into our days.