Functional Senior Solution specialist / Solution specialist
Top Benefits
About the role
Job Type: Permanent
Work Model: Hybrid
Reference code: 129903
Primary Location: Montreal, QC
All Available Locations: Montreal, QC; Moncton, NB
Our Purpose
At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.
By living our Purpose, we will make an impact that matters.
- Have many careers in one Firm.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
- Learn from deep subject matter experts through mentoring and on the job coaching
-
What will your typical day look like?
As a trusted expert, you will help organizations develop, deliver and drive value from Microsoft 365 platform.
As Microsoft Dynamics functional Senior Solution Specialist/ Solution Specialist you will
- Collaborate with business stakeholders to gather and analyze requirements, ensuring alignment with organizational goals and translate business needs into clear functional specifications.
- Drive the implementation and optimization of Microsoft Dynamics 365 solutions with a focus on improving business processes, ensuring best practices.
- Oversee the configuration of Dynamics 365 functionalities to align with client-specific processes and ensure smooth adoption of business workflows.
- Work with cross-functional teams to clearly capture requirements involving various Dynamics 365 modules.
- Perform fit-gap analysis, identify process improvements, and help clients optimize their business management practices.
- Support business teams during the transition phase, addressing process gaps, facilitating user adoption, and driving continuous process optimization post-implementation.
- Stay up to date with Microsoft Dynamics 365 updates and new features, advising clients on how they can leverage new functionalities to improve their business processes.
- Mentor junior consultants and collaborate in the development of best practices.
- Participate in practice development initiatives (recruiting, methodology, trade booth participation, etc.).
About the team
From our Canadian Delivery Center (CDC), we work with consultants to design, develop and build solutions to help clients reimagine, reshape and rewire the competitive fabric of entire industries. The CDC house a multitude of specialists, ranging from systems designers, architects and integrators to creative digital experts and Cyber Risk and Human Capital professionals. All work together on diverse projects from advanced preconfigured solutions and methodologies to brand-building and campaign management. We are a unique blend of skills and experiences, yet we underline the value of everyone, providing customized career paths, fostering innovation and knowledge development with a focus on quality.
The Microsoft Dynamics team within the CDC is dedicated to delivering top-notch solutions to our clients, consistently providing value.
Enough about us, let’s talk about you
As Microsoft Dynamics functional Senior Solution Specialist/ Solution Specialist, you have:
- Bachelor’s degree in business, management, information systems, or a related field
- 5+ years of experience in business analysis, service transformation, or consulting roles (consulting experience is an asset)
- Strong understanding of Microsoft Dynamics 365 and Power Platform capabilities with experience in low code/no code platform configurations
- Experience working with technology teams to bridge business and technical requirements
- Proven ability to gather and document business requirements, map processes, and develop business cases for technology investments
- Strong analytical, problem-solving, and communication skills, with the ability to facilitate workshops and present to client stakeholders
- Experience working in collaborative teams, analyzing complex business challenges, and developing actionable recommendations
- Ability to work independently and collaboratively in remote and on-site environments; willingness to travel nationally if required
- A passion for learning and staying up to date with the latest trends in digital service delivery, customer experience, and enterprise technology
- Residing in Canada for the last 5+ years
Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is an asset for this position in Quebec.
Please note that it is a condition of your employment that you reside in the Province of Quebec or New Brunswick at the commencement of your employment
and that you continue to reside in the Province of Quebec or New Brunswick for your entire tenure with the Canadian Delivery Centre (CDC) group at Deloitte.
Total Rewards
The salary range for this position is $72,000 - $124,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.
About Deloitte
Functional Senior Solution specialist / Solution specialist
Top Benefits
About the role
Job Type: Permanent
Work Model: Hybrid
Reference code: 129903
Primary Location: Montreal, QC
All Available Locations: Montreal, QC; Moncton, NB
Our Purpose
At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.
By living our Purpose, we will make an impact that matters.
- Have many careers in one Firm.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
- Learn from deep subject matter experts through mentoring and on the job coaching
-
What will your typical day look like?
As a trusted expert, you will help organizations develop, deliver and drive value from Microsoft 365 platform.
As Microsoft Dynamics functional Senior Solution Specialist/ Solution Specialist you will
- Collaborate with business stakeholders to gather and analyze requirements, ensuring alignment with organizational goals and translate business needs into clear functional specifications.
- Drive the implementation and optimization of Microsoft Dynamics 365 solutions with a focus on improving business processes, ensuring best practices.
- Oversee the configuration of Dynamics 365 functionalities to align with client-specific processes and ensure smooth adoption of business workflows.
- Work with cross-functional teams to clearly capture requirements involving various Dynamics 365 modules.
- Perform fit-gap analysis, identify process improvements, and help clients optimize their business management practices.
- Support business teams during the transition phase, addressing process gaps, facilitating user adoption, and driving continuous process optimization post-implementation.
- Stay up to date with Microsoft Dynamics 365 updates and new features, advising clients on how they can leverage new functionalities to improve their business processes.
- Mentor junior consultants and collaborate in the development of best practices.
- Participate in practice development initiatives (recruiting, methodology, trade booth participation, etc.).
About the team
From our Canadian Delivery Center (CDC), we work with consultants to design, develop and build solutions to help clients reimagine, reshape and rewire the competitive fabric of entire industries. The CDC house a multitude of specialists, ranging from systems designers, architects and integrators to creative digital experts and Cyber Risk and Human Capital professionals. All work together on diverse projects from advanced preconfigured solutions and methodologies to brand-building and campaign management. We are a unique blend of skills and experiences, yet we underline the value of everyone, providing customized career paths, fostering innovation and knowledge development with a focus on quality.
The Microsoft Dynamics team within the CDC is dedicated to delivering top-notch solutions to our clients, consistently providing value.
Enough about us, let’s talk about you
As Microsoft Dynamics functional Senior Solution Specialist/ Solution Specialist, you have:
- Bachelor’s degree in business, management, information systems, or a related field
- 5+ years of experience in business analysis, service transformation, or consulting roles (consulting experience is an asset)
- Strong understanding of Microsoft Dynamics 365 and Power Platform capabilities with experience in low code/no code platform configurations
- Experience working with technology teams to bridge business and technical requirements
- Proven ability to gather and document business requirements, map processes, and develop business cases for technology investments
- Strong analytical, problem-solving, and communication skills, with the ability to facilitate workshops and present to client stakeholders
- Experience working in collaborative teams, analyzing complex business challenges, and developing actionable recommendations
- Ability to work independently and collaboratively in remote and on-site environments; willingness to travel nationally if required
- A passion for learning and staying up to date with the latest trends in digital service delivery, customer experience, and enterprise technology
- Residing in Canada for the last 5+ years
Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is an asset for this position in Quebec.
Please note that it is a condition of your employment that you reside in the Province of Quebec or New Brunswick at the commencement of your employment
and that you continue to reside in the Province of Quebec or New Brunswick for your entire tenure with the Canadian Delivery Centre (CDC) group at Deloitte.
Total Rewards
The salary range for this position is $72,000 - $124,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.