Title: Senior UX/UI Designer

Salary: Based on experience + Benefits + Vacation

Location: Remote, Canada

Length: Permanent, full-time

Reporting Manager: Director of Product Experience

About Us At WellnessLiving, we empower thousands of health and wellness business owners to turn their entrepreneurial dreams into reality. Our mission-critical software fuels their vision, supporting millions of clients around the world in their wellness journeys. With a deep commitment to putting our customers first, we foster a culture that values high performance, adaptability, and accountability. If you are a skilled professional who thrives in a fast-paced, customer-focused environment and are passionate about making a meaningful impact on the health and wellness industry, we would love to connect with you.

Our team is driven by four core values that shape everything we do. If you share these values and meet the qualifications outlined for this role, we encourage you to apply - we’d love to learn more about you!

Customer First – We approach every challenge with a customer-focused lens, driven by an obsession with our customers’ happiness and success.

Excellence – We approach every task, whether big or small, with a steadfast commitment to exceptional execution and the pursuit of greatness.

Accountability – We take full ownership of our decisions, actions, and outcomes – both successes and failures.

Adaptability – We recognize that sustained success demands that we be malleable and purposefully evolve, acknowledging that the world is dynamic and constantly changing.

Position Overview We are seeking a highly skilled and motivated senior UI/UX Designer to join our talented team and contribute to the creation of exceptional user interfaces and experiences for our scheduling software platform. In this role, you will play an important role in design new features, enhancing the overall usability and visual aesthetics of our software, ensuring it meets the highest standards of user-centered design.

Responsibilities

• User Interface Design: Ideate, create and design visually appealing, intuitive, and responsive user interfaces for our scheduling software across various platforms (web, mobile, tablet, etc.). Collaborate with cross-functional teams, including product managers and developers, to gather requirements and translate them into compelling design concepts.
• User Experience Design: Conduct in-depth user research, including usability testing and customer feedback analysis, to understand user needs, pain points, and behaviors. Utilize insights from research to optimize and refine the user experience throughout the product lifecycle.
• Design Strategy: Participate in implementation of the UI/UX design strategy and guidelines, ensuring consistency and coherence in design elements and interactions across the software platform.
• Prototyping and Wireframing: Create wireframes, interactive prototypes, and mockups to demonstrate design concepts and gather feedback from stakeholders and end-users. Iterate designs based on feedback and emerging design trends.
• Collaboration: Work closely with the product management and development teams to align design efforts with product roadmaps and development timelines. Foster a collaborative environment to promote efficient communication and information sharing. Inspire, guide, and support teammates to produce outstanding design outputs that align with business objectives and user requirements.
• Usability Testing: Plan and conduct usability tests and user research to validate design decisions and make data-driven improvements to the user experience.
• Accessibility: Ensure that all designs meet accessibility standards and guidelines to provide an inclusive and accessible experience for all users.
• Design Trends and Industry Best Practices: Stay updated with the latest design trends, UI/UX methodologies, and industry best practices. Proactively integrate innovative and user-friendly solutions into the product design.

Qualifications

• Proven Experience: A minimum of 5 years of experience in UI/UX design, preferably in the SaaS industry, with a strong portfolio showcasing successful projects and a focus on user-centered design.
• Design Tools: Proficiency in Figma and industry-standard design tools such as Sketch, Adobe Creative Suite (Adobe XD, Photoshop, Illustrator, etc.), or equivalent.
• User Research: Experience in conducting user research, usability testing, and interpreting data to drive design decisions.
• UX analysis skills: Strong problem-solving skills and the ability to think critically about user interactions.
• Strong Communication: Excellent communication and presentation skills, with the ability to articulate design concepts and rationales to diverse stakeholders.
• Technical Knowledge: Understanding of web and mobile application development technologies, frameworks, and limitations.
• Passion for Innovation: A creative and innovative mindset with a passion for staying up-to-date with design trends, emerging technologies, and best practices.
• Attention to Detail: Strong attention to detail, ensuring that designs are pixel-perfect and aligned with the brand guidelines.
• Leadership Skills: Experience in mentoring and leading design teams is a plus.
• Degree in Design: A bachelor's degree in Interaction Design, Graphic Design, Human-Computer Interaction, or related fields is preferred.

Please note that only those selected for an interview will be contacted.

We appreciate you taking the time and look forward to reviewing your application!

WellnessLiving is proud to be an equal opportunity employer. We base employment decisions solely on qualifications, experience, and business needs. We do not tolerate discrimination or harassment of any kind. All qualified applicants will receive consideration without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, disability, age, genetic information, veteran status, marital or family status, or any other status protected by applicable laws. We utilize AI to generate summaries of interview notes as part of our candidate evaluation process. This helps ensure a fair and consistent review while maintaining a human-centered hiring approach.