Are you passionate about data and e-commerce? Do you love spotting trends, connecting the dots, and turning insights into action? We’re looking for an E-commerce Data Analyst to join our growing team and help us elevate our digital performance.

As the right-hand to our E-commerce Lead, you’ll do more than run reports — you’ll shape strategy, optimize listings, and improve the customer journey with data-backed decisions.

Why You’ll Love Working Here:

• Remote-first team culture with trust, flexibility, and ownership.
• Great Place to Work® Certified and ranked #43 on Canada’s Top 100 Small & Medium Employers.
• Focused on employee growth, collaboration, and transparency.
• Work closely with leadership and directly influence e-commerce strategy.

What You’ll Do:

Data Monitoring & Analysis

• Track and interpret performance across our online stores — from product-level to category-wide data — using GA4, Zoho Analytics, Excel, and BigCommerce reports.
• Identify trends, slow-moving inventory, and top performers to guide strategy.
• Monitor daily, weekly, and monthly KPIs and OKRs, flagging anomalies and opportunities proactively.

Reporting & Visualization

• Build intuitive dashboards and automate recurring reports to give stakeholders real-time access to critical performance metrics.
• Simplify complex data sets into clear, actionable insights that drive smarter business decisions.
• Own the analytics reporting calendar, ensuring leadership and cross-functional teams stay informed and aligned.

Optimization & Strategic Support

• Use data to support merchandising decisions, category updates, pricing strategies, and UX improvements.
• Help identify gaps in product listings, filters, or site structure that may impact discoverability or conversion.
• Contribute to A/B testing initiatives and provide ROI analysis for new e-commerce tools and pilots (e.g., Searchspring, Yotpo).

Collaboration & Communication

• Partner closely with the E-commerce Lead to prioritize initiatives and guide roadmap decisions using data.
• Translate technical findings into plain language for team members in marketing, operations, content, and dev.
• Participate in weekly meetings and cross-functional discussions to align performance metrics with business goals.

Process & Documentation

• Maintain clear documentation of reporting methodologies, data sources, and recurring processes.
• Ensure reporting files and dashboards are easy to access and understand for both technical and non-technical users.

Backup Support for Product Data Management

• Provide coverage during vacations or absences by supporting product updates, catalog maintenance, and uploads.
• Ensure product data accuracy and alignment with current pricing, availability, and performance targets.

What You Bring:

• 1–3 years in e-commerce analytics, BI, or similar roles.
• Strong skills in GA4, Excel (pivot tables, Power Query), and a BI tool (Zoho preferred).
• Experience with e-commerce platforms (BigCommerce, Shopify, etc.).
• Analytical, organized, and able to communicate insights clearly.
• Comfortable working independently in a fast-paced remote environment.

Bonus Points for:

• Experience with Searchspring, Yotpo, or DataFeed Watch.
• Familiarity with SEO and user behavior tracking.
• Knowledge of SQL or query tools.

Growth & Impact:

You’ll gain visibility with leadership and play a key role in shaping how we scale. If you're looking for a role that blends analytics, creativity, and strategy, and want a clear path into senior e-commerce roles — this is it.