What we offer (and why you’ll love it here!): 

• Epic Work-Life Balance: Flexible remote work options because we value your time and well-being.   

• Growth Opportunities: Committed to fostering a culture of growth, where every team, member is encouraged to pursue new skills, expand their knowledge, and advance their careers.  

• Vibrant Culture: Over 1,500 team members across Canada and year over year we manage to maintain an overall above industry engagement score by using a monthly pulse survey.  

• Our People Say It Best:  https://www.youtube.com/watch?v=gySeQnPY7Tg [https://www.youtube.com/watch?v=gySeQnPY7Tg] 

• Attractive Compensation: Competitive salary, incentive program, and comprehensive benefits package.   

• What & Where: Remote & Full-Time 

• Closing Date: August 4, 2026

Why BioScript Solutions? 

At BioScript, we're not just a company—we're a fast-growing company always

putting patients first. Recognized as one of Canada’s Best Managed Companies, we believe in pushing boundaries, setting trends, and creating meaningful experiences that captivate and inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey? 

Your Mission

Pharmacovigilance Compliance & Quality Oversight

• Oversee the pharmacovigilance compliance framework for safety reporting across patient support, pharmacy, and infusion clinic operations, ensuring alignment with agreements, regulations, and internal procedures.
• Lead and maintain a risk-based quality control program for pharmacovigilance intake and reporting, including sampling, review criteria, performance benchmarks, and monitoring.
• Oversee quality reviews of adverse event and product complaint records to ensure timeliness, completeness, accuracy, regulatory compliance, documentation quality, and privacy adherence.
• Monitor compliance metrics, quality trends, deviations, and operational risks, and prepare reports for quality and governance review.

Investigations, Deviations & CAPA Management

• Lead investigations into pharmacovigilance deviations, reconciliation discrepancies, procedural non-compliance, and documentation issues using root-cause analysis methodologies.

• Assess the impact of quality issues on patient safety, data integrity, regulatory obligations, and contractual commitments.

• Develop, assign, monitor, and evaluate CAPAs to ensure accountability, timely completion, effectiveness, and escalation of unresolved issues.

• Notify manufacturer partners of reportable deviations and compliance concerns in accordance with contractual requirements and escalate significant risks to quality and pharmacovigilance leadership.

Training, Guidance & Knowledge Management

• Oversee the development, review, and maintenance of pharmacovigilance training materials and ensure personnel are qualified before performing safety reporting activities.
• Deliver training, coaching, and awareness sessions to operational, clinical, pharmacy, and cross-functional teams.
• Provide subject matter expertise on pharmacovigilance requirements, agreements, procedures, and quality expectations to PV Associates, Specialists, and stakeholders.
• Communicate changes to reporting requirements, systems, agreements, or procedures through appropriate training and education activities

Process Improvement, Documentation & Change Management

• Drive the development, review, and continuous improvement of SOPs, work instructions, templates, job aids, and quality tools to align with current practices, contractual requirements, and regulatory expectations.
• Collaborate with PV Operations, Quality Assurance, Program Management, NavieGo, Coverdale, BioScript Pharmacy, and other stakeholders to implement sustainable process improvements.
• Lead or support continuous improvement, operational excellence, and quality initiatives, ensuring activities are properly scoped, documented, implemented, and evaluated.
• Support change management for new systems, regulatory updates, client requirements, and organizational priorities while promoting quality, accountability, and continuous improvement.

Leadership Responsibilities

• Provide clear direction, set measurable goals, and hold team members accountable for performance and results.
• Coach, develop, and support team members through feedback, performance reviews, and career development planning.
• Foster a high-performing, inclusive team culture aligned with company values and business objectives.
• Attend and contribute to QBRs by providing pharmacovigilance insights, updates, and compliance-focused recommendations.
• Demonstrate pharmacovigilance compliance leadership across the organization by supporting adherence to regulatory, contractual, and internal process requirements.

What You Bring to the Table

• Qualifications:
  • Education:
    • Bachelor's degree in Health Sciences, Life Sciences, Nursing, Pharmacy, or a related field required.
    • Additional certifications in Pharmacovigilance, Quality Management, or Regulatory Affairs are considered an asset.
  • Experience:
    • Minimum 5 years of experience in pharmacovigilance, adverse event reporting, safety case management, medical information, or a related healthcare field.
    • Experience within a Patient Support Program (PSP), specialty pharmacy, infusion clinic, or other regulated healthcare environment preferred.
    • Experience in quality, compliance, operational oversight, or team leadership within a pharmacovigilance setting is considered a strong asset.
  • Skills:
    • Strong knowledge of pharmacovigilance principles, adverse event reporting requirements, and safety case management processes.
    • Experience developing and managing quality programs, deviation investigations, and corrective and preventive action (CAPA) processes.
    • Ability to conduct root-cause analyses, identify trends, assess compliance risks, and implement effective corrective actions.
    • Experience developing, delivering, and maintaining training and awareness programs.
    • Ability to interpret and apply regulatory, contractual, and procedural requirements within operational environments.

Compensation: At BioScript, your base pay is one part of your total compensation

package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location.  

We're proud to be an equal opportunity employer. As a people-centric

organization, we’re committed to fostering a welcoming culture free of discrimination, and to providing a healthy and safe work environment where all team members can thrive as individuals. Through our commitment to diversity, inclusion, belonging, and equity, we strive to provide an accessible workplace, where individuals feel valued, respected, and supported every day. 

We are committed to creating an inclusive and accessible work environment across

Canada. In accordance with applicable provincial legislation, including Quebec’s Charter of the French Language, this job posting is provided in both French and English when required. For positions based in Quebec, French language proficiency is required to perform day-to-day duties. Bilingualism (French and English) is required for this position to effectively communicate with internal and external stakeholders.    

We encourage and accept all applications, however, only candidates selected for

interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries, please email the talent acquisition team at recruitment@bioscript.ca. [recruitment@bioscript.ca]  

Ready to make your mark? If you’re passionate about transforming ideas into

extraordinary results and excited to join a forward-thinking team, we want to hear from you!