Who you are

• If you want a role where you'll have done five different things by the end of your first quarter and gotten dramatically better at all of them, apply
• New grads from competitive schools who ran something serious in college (founded a club, ran a team, scaled a side project, won something national)
• 1–2 years at a top startup in a generalist, ops, or chief-of-staff-style role
• Top consulting where you actually owned outcomes (not just slide-making)
• Anyone who has run a business themselves
• Bizops or strategy & ops at a fast-moving company
• You can think in systems
• You make decisions on incomplete information
• You're calm in chaos
• When things break, you fix them — you don't blame the playbook
• You're comfortable being thrown into something you've never done before

What the job involves

• We need generalists
• People we can point at any operational problem at Wonderly and trust to figure it out
• Right now, that means a lot of customer-facing work — talking to service business owners, getting them set up, watching their numbers, intervening when something's off
• We're growing fast and that's where the most leverage is this month
• Next month it could be different
• Could be cleaning up our recruiting funnel
• Building internal tooling so the team moves faster
• Standing up a new vendor
• Fixing a data problem
• Redesigning a broken process
• Whatever the highest-leverage problem is at the time
• You won't have a fixed scope
• You'll have a fixed bar: own the problem, ship a solution, move to the next one
• The work is hands-on
• You'll write SQL when you need data
• You'll get on the phone when you need answers
• You'll build a spreadsheet, a doc, a script, a process — whatever the situation requires
• You're not above any of it
• Most early-career roles are narrow. You join a function, you learn that function, you get good at one thing
• This role is the opposite. You'll get exposure to every part of the company in your first six months — sales, customer ops, recruiting, finance ops, product, marketing — by being the person who steps in when each one breaks
• The career trajectory is wide. Generalists at fast companies become founders, COOs, heads of ops, chiefs of staff to executives. You'll get there faster here than anywhere else
• 60–70 hour weeks during this growth phase. We are at a hacker house in Las Vegas as I write this
• Real ownership of a real problem within your first 2 weeks
• Performance is transparent — you'll see your numbers daily and so will everyone else
• The scope evolves constantly. If you want a stable job description, this isn't it

Benefits

• Competitive Salary and Equity
• Health Benefits
• Generous PTO
• Work from Home Equipment
• 100% Remote Friendly
• Annual COmpany Off-sites