Head of Sales Operations
Toronto, San Francisco Bay Area, New York, Austin
$200,000 - $230,000/yearly
C Level
Top Benefits
Healthcare and dental coverage
Generous maternity (16 weeks paid) and paternity (5 weeks paid + 4 weeks half-time)
Hybrid work (40% remote)
About the role
Who you are
- This role requires a strategic operator who can balance executive-level thinking with hands-on execution in a fast-paced, high-growth SaaS environment
- Bachelor’s degree or equivalent practical experience
- 8 years of experience in B2B SaaS Revenue Operations or Sales Operations
- 4 years of people management experience leading high-performing operational teams
- Strong experience supporting Sales and BDR/SDR motions in a high-growth environment
- Experience owning or partnering closely with Deal Desk operations
- Deep expertise with Salesforce and core revenue systems
- Experience with modern GTM tooling including HubSpot, Gong, Outreach, and data enrichment platforms
- Experience driving AI-enabled workflows and automation within Revenue Operations
- Strong understanding of sales compensation design and GTM planning methodologies
- French language proficiency is a plus
What the job involves
- As the Head of Sales Operations within our Revenue Operations organization, you will lead and scale the operational engine that powers our Sales organization
- Reporting to the Global Head of Revenue Operations, You’ll partner closely with Sales, Marketing, Finance, and GTM leadership to drive strategic planning, operational excellence, and data-driven decision making across the revenue funnel
- You will lead and develop a high-performing Sales Operations team while owning core initiatives including territory planning, capacity modeling, forecasting support, pipeline management, deal desk operations, sales compensation, and process optimization
- Partner with Sales leadership to drive GTM strategy, territory design, account prioritization, capacity planning, and performance optimization
- Establish operational rigor around forecasting, pipeline management, KPI definition, reporting, and business reviews
- Own and optimize sales processes, workflows, and systems with an AI-first mindset focused on automation and scalability
- Lead Deal Desk operations, including deal structuring, approval workflows, pricing governance, discount management, and cross-functional coordination with Finance, Legal, and Sales leadership to improve deal velocity and quality
- Advise leadership on sales compensation structures, incentive programs, and SPIFF strategies; oversee policy administration and governance
- Partner cross-functionally with Marketing Operations to improve lead management, speed-to-lead, routing, and top-of-funnel ROI
- Drive adoption, standardization, and continuous improvement across Salesforce and core GTM tools, in close partnership with the GTM Systems team
- Collaborate with Finance and executive leadership on annual planning, headcount modeling, and operational planning initiatives
Benefits
- Healthcare including dental
- Brand new offices in the heart of Paris, London (Liverpool Street), New York and Toronto
- Hybrid work policy (40% remote)
- One company offsite every year in Paris
- Generous maternity (16 weeks full pay) /paternity leave (5 weeks full pay + 4 weeks half time work but fully paid)
- 50% home work stipend covered by Pigment
- Free Lunches
- Monthly office socials. Quarterly team socials
- 50% travel paid for
Not the right fit? Search for Sales Operations jobs in Toronto, San Francisco Bay Area, New York, Austin
About Pigment
Software Development
501-1000
Pigment is an AI-augmented planning platform built for agility and scale. It connects people, data, and processes in one elegant, feature-rich platform that allows planners in every department to prepare for any eventuality. Industry-leading companies like Unilever, Merck, Klarna, Webhelp, and Figma and use Pigment every day, allowing them to confidently make more informed business decisions.
Book your demo today 👉 https://www.pigment.com/contact
We’re hiring! Check out our job openings: https://www.pigment.com/careers
Similar Jobs
Head of Sales Operations
Toronto, San Francisco Bay Area, New York, Austin
$200,000 - $230,000/yearly
C Level
Top Benefits
Healthcare and dental coverage
Generous maternity (16 weeks paid) and paternity (5 weeks paid + 4 weeks half-time)
Hybrid work (40% remote)
About the role
Who you are
- This role requires a strategic operator who can balance executive-level thinking with hands-on execution in a fast-paced, high-growth SaaS environment
- Bachelor’s degree or equivalent practical experience
- 8 years of experience in B2B SaaS Revenue Operations or Sales Operations
- 4 years of people management experience leading high-performing operational teams
- Strong experience supporting Sales and BDR/SDR motions in a high-growth environment
- Experience owning or partnering closely with Deal Desk operations
- Deep expertise with Salesforce and core revenue systems
- Experience with modern GTM tooling including HubSpot, Gong, Outreach, and data enrichment platforms
- Experience driving AI-enabled workflows and automation within Revenue Operations
- Strong understanding of sales compensation design and GTM planning methodologies
- French language proficiency is a plus
What the job involves
- As the Head of Sales Operations within our Revenue Operations organization, you will lead and scale the operational engine that powers our Sales organization
- Reporting to the Global Head of Revenue Operations, You’ll partner closely with Sales, Marketing, Finance, and GTM leadership to drive strategic planning, operational excellence, and data-driven decision making across the revenue funnel
- You will lead and develop a high-performing Sales Operations team while owning core initiatives including territory planning, capacity modeling, forecasting support, pipeline management, deal desk operations, sales compensation, and process optimization
- Partner with Sales leadership to drive GTM strategy, territory design, account prioritization, capacity planning, and performance optimization
- Establish operational rigor around forecasting, pipeline management, KPI definition, reporting, and business reviews
- Own and optimize sales processes, workflows, and systems with an AI-first mindset focused on automation and scalability
- Lead Deal Desk operations, including deal structuring, approval workflows, pricing governance, discount management, and cross-functional coordination with Finance, Legal, and Sales leadership to improve deal velocity and quality
- Advise leadership on sales compensation structures, incentive programs, and SPIFF strategies; oversee policy administration and governance
- Partner cross-functionally with Marketing Operations to improve lead management, speed-to-lead, routing, and top-of-funnel ROI
- Drive adoption, standardization, and continuous improvement across Salesforce and core GTM tools, in close partnership with the GTM Systems team
- Collaborate with Finance and executive leadership on annual planning, headcount modeling, and operational planning initiatives
Benefits
- Healthcare including dental
- Brand new offices in the heart of Paris, London (Liverpool Street), New York and Toronto
- Hybrid work policy (40% remote)
- One company offsite every year in Paris
- Generous maternity (16 weeks full pay) /paternity leave (5 weeks full pay + 4 weeks half time work but fully paid)
- 50% home work stipend covered by Pigment
- Free Lunches
- Monthly office socials. Quarterly team socials
- 50% travel paid for
Not the right fit? Search for Sales Operations jobs in Toronto, San Francisco Bay Area, New York, Austin
About Pigment
Software Development
501-1000
Pigment is an AI-augmented planning platform built for agility and scale. It connects people, data, and processes in one elegant, feature-rich platform that allows planners in every department to prepare for any eventuality. Industry-leading companies like Unilever, Merck, Klarna, Webhelp, and Figma and use Pigment every day, allowing them to confidently make more informed business decisions.
Book your demo today 👉 https://www.pigment.com/contact
We’re hiring! Check out our job openings: https://www.pigment.com/careers