Company Biography

As Ontario's only multi-utility provider, we offer a comprehensive range of services, including water, wastewater, natural gas, electricity, and telecommunications - all under one roof. This integrated approach empowers us to deliver innovative solutions, exceptional customer service, and operational efficiencies that set us apart in the industry.

With over 150 years of commitment to the Kingston community, we work every day to provide the safe, reliable utility services our customers rely on. Our efforts go beyond keeping the lights on and the water flowing. We’re driving progress through projects that create lasting, positive change. At the heart of everything we do is our vision to advance our unique utility model to benefit our customers and build better communities.

At Utilities Kingston, we believe that strong communities are built by strong teams. By joining us, you'll be part of a collaborative and dynamic environment where your skills and ideas will contribute to enhancing safety, driving reliability, and building a resilient future for our community.

Primary Duties

Position Summary:

The Serviceperson A is responsible for the safe installation, removal, connection and disconnection of gas, electric and water meters. They will investigate and resolve problems with meters, power, repair water tanks and inspect gas appliances.

Key Responsibilities:

1. Ensure meters are installed and work is completed consistent with applicable regulations, codes and standards.

2. Respond promptly to gas emergencies and adhere to established schedules for meter readings, repairs and inspections.

3. Provide clear and prompt communication to customers regarding meter changes and any related inquiries or concerns.

4. Maintain accurate records of maintenance activities, repairs and meter readings.

5. Collaborate and liaise with emergency services personnel to facilitate the resolution of emergencies in a timely and effective manner.

6. Initiate minor repairs or adjustments to gas, water and electrical meters as needed.

7. Provide stakeholders with regular updates on progress, potential hazards and service-related issues.

8. Comply with all health and safety requirements, maintain a safe work environment, report hazards and promote a culture of safety in the workplace.

Education, Certification and Other Qualifications Required

Knowledge, Skills & Abilities:

1. Advanced communication and time management skills

2. Advanced proficiency in gas system operations and maintenance

3. Advanced knowledge of the Ontario Electrical Safety Code

4. Advanced knowledge of CSA B149:20 and CSA Z662:23

5. Intermediate knowledge of Occupational Health and Safety requirements as it relates to individual, organizational and operational requirements

6. Basic proficiency with MS 365 and Arc GIS

7. Basic ability to perform GMI service, repair and calibration

8. Basic knowledge of residential metering techniques and equipment

9. Basic skills in industrial maintenance, including equipment troubleshooting, repair and preventative maintenance procedures

Qualifications:

1. G2 Gas Technician License

2. 3 years’ hands on experience in a similar role

3. Class G drivers’ license

Special Working Conditions/Conditions of Employment

• A Criminal Record Check, to the satisfaction of Utilities Kingston, will be required at the successful candidate’s expense.
• Maintain at minimum a valid “G” driver’s license and appropriate Gas Technician Certification throughout employment.
• Work a rotational shift work schedule as required.
• All other tasks as required.

Closing Statement

Your resume and/or cover letter must clearly demonstrate how you meet the requirements of the position.

Accessibility Statement

Appropriate accommodations will be provided as required by the Accessibility for Ontarians with Disabilities Act (AODA) upon request.

Employment Equity

Utilities Kingston is committed to employment equity and we encourage applications from all designated group members. Our goal is a diverse, inclusive workforce that reflects the Kingston community.

Utilities Kingston thanks all candidate that apply, however, only those selected for further consideration will be contacted.