Top Benefits
About the role
Department Managers play a key leadership role in driving sales performance and operational excellence within their assigned area. They are responsible for leading a team of associates, executing strategic merchandising plans, managing inventory, and ensuring an exceptional customer experience. This role combines hands-on retail expertise with people leadership to foster a high-performing, customer-focused environment. Department Managers are also responsible for maximizing profitability and protecting company assets through inventory control, loss prevention, operational efficiency, and ensuring compliance with company policies and procedures.
Lead the department by setting the example in safety, customer service, and visual merchandising standards.
Drive sales by actively engaging with customers, analyzing performance metrics, and implementing action plans to meet targets.
Communicate priorities clearly to associates and ensure they have the tools, training, and support needed to succeed.
Coach and develop team members through regular feedback, performance conversations, and identifying growth opportunities.
Resolve associate and customer concerns professionally, promoting a respectful and inclusive store culture.
Partner with the Assistant Manager to support store-wide initiatives, uphold operational standards, and contribute to a positive team environment.
Proven ability to lead and motivate a team in a fast-paced retail setting.
Strong organizational and problem-solving skills with the ability to manage shifting priorities.
Demonstrates a passion for customer service and a commitment to achieving sales goals.
Previous experience in retail sales and team supervision is preferred.
Product knowledge within the department is considered an asset.
Ability to lift up to 55 lbs and stand for extended periods.
CSA-approved steel-toed footwear is required while on shift.
Career progression opportunities include advancement to Assistant Manager roles.
What we Offer
Wellness Program
Employee and Family Assistance Plan
Employee Discounts
Medical, Dental, Vision, RRSP Matching, and PTO benefits
About Kent Building Supplies
Your Future with Kent starts here!
Do you enjoy working as part of a team? From cashiers to store managers to marketing and purchasing, there are a wide variety of careers available. Whether you have years of experience or are just starting out, whether you want to progress on your current career path or try something completely new; we provide the training and opportunities to help turn your career goals into a reality. If you have a positive attitude and passion for home improvement, then apply today. We’re waiting to hear from you!
About Kent Building Supplies: Kent has 49 retail locations and employs over 3,700 associates in communities across New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland and Labrador.
With 3 sizes of retail stores, 1 contractor supply store, truss plants, distribution centres and a head office, you will be sure to find a career right for you!
Our Head Office - From Human Resources to Marketing to Purchasing, see if you have what it takes to join the talented team of professionals at our Head Office.
Our Stores - If you enjoy working with the public and are seeking a challenging, fast-paced work environment, one of the Kent retail locations may be right for you. We have a wide range of part-time, full-time and management positions.
Our Distribution Centre - Get involved behind the scenes! Our Distribution Centre needs energetic individuals like you to keep stock moving smoothly from our vendors to the store shelves for our customers.
Top Benefits
About the role
Department Managers play a key leadership role in driving sales performance and operational excellence within their assigned area. They are responsible for leading a team of associates, executing strategic merchandising plans, managing inventory, and ensuring an exceptional customer experience. This role combines hands-on retail expertise with people leadership to foster a high-performing, customer-focused environment. Department Managers are also responsible for maximizing profitability and protecting company assets through inventory control, loss prevention, operational efficiency, and ensuring compliance with company policies and procedures.
Lead the department by setting the example in safety, customer service, and visual merchandising standards.
Drive sales by actively engaging with customers, analyzing performance metrics, and implementing action plans to meet targets.
Communicate priorities clearly to associates and ensure they have the tools, training, and support needed to succeed.
Coach and develop team members through regular feedback, performance conversations, and identifying growth opportunities.
Resolve associate and customer concerns professionally, promoting a respectful and inclusive store culture.
Partner with the Assistant Manager to support store-wide initiatives, uphold operational standards, and contribute to a positive team environment.
Proven ability to lead and motivate a team in a fast-paced retail setting.
Strong organizational and problem-solving skills with the ability to manage shifting priorities.
Demonstrates a passion for customer service and a commitment to achieving sales goals.
Previous experience in retail sales and team supervision is preferred.
Product knowledge within the department is considered an asset.
Ability to lift up to 55 lbs and stand for extended periods.
CSA-approved steel-toed footwear is required while on shift.
Career progression opportunities include advancement to Assistant Manager roles.
What we Offer
Wellness Program
Employee and Family Assistance Plan
Employee Discounts
Medical, Dental, Vision, RRSP Matching, and PTO benefits
About Kent Building Supplies
Your Future with Kent starts here!
Do you enjoy working as part of a team? From cashiers to store managers to marketing and purchasing, there are a wide variety of careers available. Whether you have years of experience or are just starting out, whether you want to progress on your current career path or try something completely new; we provide the training and opportunities to help turn your career goals into a reality. If you have a positive attitude and passion for home improvement, then apply today. We’re waiting to hear from you!
About Kent Building Supplies: Kent has 49 retail locations and employs over 3,700 associates in communities across New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland and Labrador.
With 3 sizes of retail stores, 1 contractor supply store, truss plants, distribution centres and a head office, you will be sure to find a career right for you!
Our Head Office - From Human Resources to Marketing to Purchasing, see if you have what it takes to join the talented team of professionals at our Head Office.
Our Stores - If you enjoy working with the public and are seeking a challenging, fast-paced work environment, one of the Kent retail locations may be right for you. We have a wide range of part-time, full-time and management positions.
Our Distribution Centre - Get involved behind the scenes! Our Distribution Centre needs energetic individuals like you to keep stock moving smoothly from our vendors to the store shelves for our customers.