ᑭᒡᒐᑦᑐᐃᔨ, ᐃᓂᒃᓴᓕᐅᕐᓂᕐᒧᑦ ᑕᑎᒌᑦ (Agent, Reservations Team)
Top Benefits
About the role
ᑭᒡᒐᑦᑐᐃᔨ, ᐃᓂᒃᓴᓕᐅᕐᓂᕐᒧᑦ ᑕᑎᒌᑦ (ᐃᓂᔅᓴᓕᐅᓂᒻᒥ ᐱᓕᕆᖃᑎᒌᑦ)
ᐃᖅᑲᓇᐃᔮᔅᓴᒧᑦ ᒥᔅᓵᓄᑦ
ᐱᒻᒪᕆᐅᓛᖅ ᐱᓕᕆᓂᕆᓱᖓ ᑭᒡᒐᑦᑐᐃᔨᐅᑉ, ᐃᓂᒃᓴᓕᐅᕐᓂᕐᒧᑦ ᑕᑎᒌᑦ ᐱᔭᐅᑎᑦᑎᓗᓂ ᐃᓂᔅᓴᓕᐅᓂᒻᒥᒃ ᐃᑲᔪᕈᑎᒥᒃ ᐱᒻᒪᕆᐅᒪᖑᓗᓂ ᐃᓄᒃᑎᑑᑦ ᑭᐅᒪᓗᒍ ᐊᑭᓖᕙᑦᑐᑦ ᐅᖄᓚᑎᓪᓗᒋᑦ ᐊᒻᒪᓗ ᐃᕐᖐᓐᓇᑦᑕᕈᑎᒃᑯᑦ ᐊᒻᒪᓗ ᓇᓚᐅᑦᑎᐋᓪᓗᒍ ᐱᓕᕆᐊᕆᓗᒍ ᐃᓂᔅᓴᓕᐅᔅᓯᓂᒻᒧᑦ ᑐᓴᐅᒪᔾᔪᑎᔅᓴᐃᑦ ᓴᕝᕆ ᐱᓕᕆᔾᔪᑎᖓᒍᑦ.
ᐃᖅᑲᓇᐃᔭᑦᑖᕋᓱᐋᑦᑐᖅ ᐅᖃᓪᓚᒍᓐᓇᑦᑎᐋᕆᐋᓕᒃ ᐃᓄᒃᑎᑐᑦ ᐊᒻᒪᓗ ᖃᓪᓗᓈᑎᑐᑦ. ᐱᔭᐅᖔᕈᒪᖏᑦ ᐃᓄᑦᑎᑐᑦ ᖃᐅᔨᓴᑦᑕᐅᓂᐋᑦᑐᑦ ᖃᐅᔨᓴᑦᑕᐅᓕᑦᑎᓪᓗᒋᑦ ᐱᓕᕆᐋᕆᔭᐅᑎᓪᓗᒋᑦ. ᐊᑏ ᖃᐅᔨᒪᒋᑦ ᐃᖅᑲᓇᐃᔮᑦᑖᕈᒪᒍᑎᑦ ᐃᖅᑲᓇᐃᔭᑦᑖᕋᓱᐊᑦᑐᓄᑦ ᑕᐃᒃᑯᓄᖓ ᐅᖃᓪᓚᒍᓐᓇᑦᑎᐊᖏᑦᑐᓄᑦ ᐃᓄᒃᑎᑐᑦ ᐃᓱᒪᔅᓴᔅᓯᐅᕈᑎᒋᔭᐅᔮᖏᒻᒪᑕ.
ᖁᕝᕙᓯᓂᖓ: ᑕᐃᒪᓇ ᐊᑐᓂ ᑲᓇᑕᒥ ᐃᖅᑲᓇᐃᔭᓂᒻᒥ ᑲᑐᔾᔨᖃᑎᒋᑦ (UNIFOR) ᑕᒪᒃᑭᖏᓐᓂᒃ ᐊᖏᖃᑎᒌᒍᑎᑦ.
ᐊᑭᓕᑦᑕᐅᒍᑎᖓᑕ ᑎᑭᐅᒪᔭᖓ: ᐱᒋᐊᕈᑎᖃᓪᓗᓂ ᐅᕙᖓᑦ ᑮᓇᐅᔭᖅ $21.50 ᐊᑐᓂ ᐃᖃᕐᕋᒻᒥ ᐅᖃᔅᓯᒪᓂᖏᓄᑦ UNIFOR ᑕᒪᒃᑭᖏᓐᓂ ᐊᖏᖃᑎᒌᒍᑎᓂ, ᐅᕝᕙᓘᓐᓃᑦ ᖃᓄᑎᒋᐅᓂᖓᓄᑦ ᐃᖅᑲᓇᐃᔭᖃᑦᑕᔅᓯᒪᓂᖓᑕ. ᑖᓐᓇ ᐃᖅᑲᓇᐃᔮᖅ ᐃᓚᖃᒻᒪᑦ ᑮᓇᐅᔭᖅ $2.00 ᐊᑐᓂ ᐃᖃᕐᕋᒻᒧᑦ ᐅᖃᐅᓯᖃᓂᒻᒧᑦ ᓈᒪᓛᒥᒃ.
ᐃᖅᑲᓇᐃᔭᑦᑏᑦ ᐃᖃᓗᓐᓂ ᐱᒍᓐᓇᑦᑎᑕᐅᒻᒪᑕ ᐅᑭᐅᑦᑕᑦᑐᒥᐅᑕᔅᓯᐅᑎᓂᒃ ᐊᐃᑦᑑᓯᐊᓂᒃ ᐃᒪᓐᓇᑎᒋᓂᒃ ᑮᓇᐅᔭᖅ $8.89 ᐊᑐᓂ ᐃᖃᕐᕈᒻᒧᑦ
ᐃᖅᑲᓇᐃᔮᕆᒋᐊᓕᖏᑦ ᐊᒻᒪ ᑲᒪᒋᔭᕆᐊᓕᖏᑦ
ᐱᒍᒪᔪᖅ ᐃᖅᑲᓇᐃᔭᑦᑖᕋᓱᐋᖃᑕᐅᔪᑦ ᐱᓕᕆᒍᓐᓇᕆᐋᓕᑦ ᒪᑯᓂᖓ ᐃᖅᑲᓇᐃᔮᓂᒃ ᐊᒻᒪᓗ ᑲᒪᒋᔭᖃᓂᐅᔪᓂᒃ:
- ᐱᓕᕆᒍᓐᓇᓪᓗᑎᒃ ᐊᐅᓪᓚᕕᔅᓴᓕᐅᕈᒪᔪᓂᒃ;
- ᓴᓇᕙᓪᓗᓂ ᖃᖓᑦᑕᐅᑎᔅᓴᓂᒃ;
- ᐱᓕᕆᖃᑕᐅᕙᓪᓗᓂ IROP ᐱᓕᕆᒋᐊᓂᒻᒥ;
- ᐊᒥᓲᓗᐊᕈᑎᔪᓂᒃ ᐅᖄᓚᕙᑦᑐᓂᒃ ᐃᖅᑲᓇᐃᔭᕕᒋᔭᓐᓂ ᐅᖄᓚᕕᐅᒍᓐᓇᑦᑎᑕᐅᔪᓂᒃ ᑕᐃᒪᓐᓇᐅᒋᐊᖃᑦᑎᑕᐅᑐᐋᑉᐸᑦ;
- ᐱᔭᕇᔅᓯᕙᓪᓗᑎᑦ ᐊᓐᓂᐊᕕᓕᐊᑦᓄᑦ ᐊᒻᒪᓗ ᐃᖅᑲᓇᐃᔭᓪᓗᑎᒃ ᐊᐅᓪᓚᑦᑐᓂᒃ ᑕᐃᒪᓐᓇᐅᒋᐊᖃᑦᑎᑕᐅᓂᖓᓄᑦ;
- ᐱᔭᐅᑎᑦᑎᕙᓪᓗᑎᑦ ᐱᔨᔅᓯᕈᑎᓂᒃ ᐃᓄᒃᑎᑐᑦ, ᐅᕝᕙᓘᓐᓃᑦ ᐊᓯᖏᓐᓂᒃ ᐃᓄᐃᑦ ᐅᖃᓚᒍᓯᖏᑎᒍ;
- ᐃᑲᔪᑉᐸᓪᓗᒋᑦ ᐊᑭᓖᕙᑦᑐᓂᒃ ᐱᔨᔅᓯᕈᑎᓕᕆᔨᑦ ᑭᒡᒐᑦᑐᐃᔨᖏᑦ ᐅᖃᓪᓚᒍᓯᒻᒥ ᐊᑐᑦᑕᐅᖏᐋᓕᓐᓂᒃ;
- ᐊᑐᐃᓐᓇᐅᕙᓪᓗᑎᑦ ᐊᐅᓪᓚᕆᐊᑐᑦᑐᓄᑦ ᐊᓂᕕᓐᓂ ᐅᖃᑉᐸᓪᓗᑎᑦ ᐃᓄᑦᑎᑐᑦ, ᐅᕝᕙᓘᓐᓃᑦ ᐊᓯᖏᓐᓂ ᐃᓄᐃᑦ ᐅᖃᐅᓯᖏᑎᒍ, ᑕᐃᒪᓐᓇᐅᒋᐋᖃᓕᕌᖓᕕᑦ;
- ᓯᐋᒻᒪᑦᑎᓪᓗᒋᑦ ᑐᓴᐅᒪᔾᔪᑎᔅᓴᐃᑦ;
- ᐱᓕᕆᕙᓪᓗᓂ ᑐᓴᐅᒪᖃᑎᒌᑦᑎᑦᑎᕙᓪᓗᓂ ᐊᑭᓖᕙᑦᑐᓂᒃ ᐊᒻᒪᓗ ᐊᑭᓖᕙᑦᑐᓂᒃ ᐱᔨᔅᓯᑎᑦ ᑭᒡᒐᑦᑐᐃᔨᓂᒃ ᐱᓕᕆᒋᐋᕈᑎᒋᓗᓂᒋᑦ ᖃᓄᐃᑦᑐᑐᐃᓐᓇᓐᓂᒃ ᐃᓱᒫᓗᑎᖃᕕᒋᔭᐅᔪᑦ;
- ᐃᑲᔪᑉᐸᓪᓗᓂ ᐊᔪᕈᓐᓃᔅᓴᓂᒻᒧᑦ ᐱᓕᕆᕕᒻᒥ ᑕᐃᒫᖑᒋᐊᖃᑐᐊᑉᐸᑦ ᐃᖏᕐᕋᔪᓕᕆᓂᒻᒨᖓᔪᓂ;
- ᐱᓕᕆᖃᑕᐅᔪᑦ ᐊᔾᔨᐅᖏᑦᑐᒥᒃ ᖃᓄᐃᓗᑦᑐᖃᑦᑎᓪᓗᒍ ᑕᐃᒪᓐᓇᐅᒋᐋᖃᑦᑎᑕᐅᓂᖓᓄᑦ;
- ᐱᓕᕆᖄᖃᓪᓗᓂ ᐊᓯᖏᓐᓂᒃ ᐱᓕᕆᐊᕆᒋᐊᖃᑦᑕᖏᓐᓂᒃ ᑕᐃᒪᓐᓇᐃᓘᖁᔭᐅᓂᒻᒥᒃᓄᑦ.
ᖃᐅᔨᒪᓂᖏᑦ ᐊᒻᒪ ᐱᔪᓐᓇᕐᓂᖏᑦ
ᐱᖃᓯᐅᑎᓗᒍ, ᑭᓯᐊᓂ ᑭᓪᓕᒋᖏᑕᖓ, ᐅᑯᓂᖓ ᖃᐅᔨᒪᓂᐅᔪᓂᑦ ᐊᒻᒪ ᐱᔪᓐᓇᕐᓂᐅᔪᓂᑦ:
- ᐱᓯᒪᒋᐋᓕᒃ ᓇᙱᔪᐊᓗᒻᒥᒃ ᐊᑐᕈᓐᓇᑦᑎᐊᑦᑐᒥᒃ ᖃᐅᔨᒪᓂᖓᓂᒃ ᓴᕝᕋ ᐱᓕᕆᔾᔪᑎ;
- ᐱᓯᒪᒋᐋᓕᒃ ᐊᑐᑦᑕᐅᓪᓗᐋᑕᓱᒥᒃ ᖃᕋᑕᐅᔭᓕᕆᒍᓐᓇᓪᓗᓂ ᐊᒻᒪᓗ ᐱᓕᕆᑦᑎᐋᔅᓯᒪᒋᐋᓕᓐᓂᒃ ᐱᓕᕆᑦᑎᐊᕈᓐᓇᓪᓗᓂ;
- ᐅᖃᓪᓚᒍᓯᖃᕈᓐᓇᑦᑎᐋᕆᐋᓕᒃ ᐃᓄᒃᑎᑐᑦ ᖃᓪᓗᓈᑎᑐᓪᓗ, ᐅᐃᕖᑎᑑᕈᓐᓇᑉᐸ ᐃᑲᔪᑎᖃᕐᒥᔪᖅ;
- ᖃᐅᔨᒪᒋᐋᓕᒃ ᐃᓘᓐᓇᖏᓐᓂᒃ ᖃᓄᐃᓕᖓᓂᓕᒫᖏᓐᓂᒃ ᐸᐃᑉᐹᓕᕆᒋᐊᖃᓂᐅᑉ/ᑎᑎᕋᔅᓯᒪᔪᓕᕆᒋᐊᖃᓂᐅᑉ ᐃᓘᓐᓇᖏᓐᓄᑦ ᐃᑭᒪᓂᐋᑦᑐᓕᒫᑦ ᐱᔨᔅᓯᑦᑕᐅᒍᑎᒋᓲᖏᓐᓂ;
- ᐱᓯᒪᒋᐋᓕᒃ ᓴᙱᔪᒥᒃ ᐅᖃᓪᓚᖃᑎᖃᑦᑎᐊᕈᓐᓇᓂᖃᓪᓗᓂ, ᐊᒻᒪᓗ ᐃᓅᖃᑎᖃᑦᑎᐊᕈᓐᓇᓐᓂᒻᒥᒃ ᐱᓕᕆᒍᓐᓇᑦᑎᐊᓗᓂ;
- ᓇᓗᓇᐃᑦᑕᐅᓯᒪᓗᓂ ᐊᑭᓕᔅᓱᐃᕙᑦᑐᓂᒃ ᐱᔨᔅᓯᕈᑎᓂᒃ ᐱᓕᕆᒍᓐᓇᑦᑎᐊᓪᓗᓂ;
- ᐃᖅᑲᓇᐃᔭᕈᓐᓇᑦᑎᐊᓪᓗᓂ ᐱᓕᕆᖃᑎᒋᑦᑐᓂ ᐃᓚᖃᓪᓗᓂ;
- ᐊᑐᕈᓐᓇᑦᑎᐊᓪᓗᓂ ᐱᓕᕆᐋᖃᕈᓐᓇᓂᒻᒥᒃ ᐊᒥᓱᓂᒃ ᐱᓕᕆᐊᖃᓐᓂᒻᒥᒃ, ᐊᒻᒪᓗ ᓯᕗᓪᓕᐅᑎᒋᐋᓕᓐᓂᒃ ᐃᖅᑲᓇᐅᔮᕆᒋᐋᓕᓐᓂᒃ;
- ᐃᑲᔪᕈᒪᑦᑎᐋᓪᓗᓂ ᐃᓘᓐᓇᖏᓐᓂᒃ ᐃᑭᒪᔨᐋᕆᔭᐅᔪᓂᒃ ᐱᔨᔅᓯᕈᑎᓂ;
- ᐃᖅᑲᓇᐃᔭᕈᓐᓇᓪᓗᓂ ᐊᔾᔨᒌᖏᑦᑑᒐᓗᐊᓂ ᐃᖃᕐᕋᓂ ᐃᖅᑲᓇᐃᔭᕆᐊᖃᓐᓂᒻᒥ ᐊᒻᒪᓗ ᐃᖅᑲᓇᐃᔭᖔᓕᕆᐊᖃᑦᑎᓪᓗᒍ; ᐊᒻᒪᓗ
- ᐱᓯᒪᐃᓐᓇᕈᓐᓇᓪᓗᓂ ᐊᒻᒪᓗ ᐱᓯᒪᓗᓂᒋᑦ ᖃᖓᑕᓲᒃᑯᕕᒻᒥ ᐅᐸᑦᑕᐅᒋᐊᖃᖏᑦᑐᓂ ᖃᐅᔨᒪᓇᕈᑎᒥᒃ ᐱᓯᒪᔭᒐᒻᒥᒃ ᐅᖃᔅᓯᒪᓂᖏᓐᓄᑦ ᖃᖓᑕᓲᒃᑯᕕᒻᒥ ᐅᐸᑦᑕᐅᒋᐊᖃᖏᑦᑐᓂᒃ ᐅᐸᔅᓯᒍᓐᓇᑦᑎᑕᐅᒍᑎᓂᒃ ᐊᔪᖏᑎᑕᐅᓂᒻᒧᑦ ᐱᓕᕆᔾᔪᑎᒥᒃ ᐊᐅᓚᑕᐅᔪᓂᒃ ᐃᖏᕐᕋᔪᓕᕆᔨᒃᑯᓐᓂᒃ ᑲᓇᑕᒥ.
YOUR FUTURE IS BRIGHT
At Canadian North, we don't just fly planes, we connect people, deliver
essential goods, and support 25 northern communities that rely on us every day.
Whether you're on the ground or in the air, working with us means being part of
something bigger.
You'll help strengthen communities, honor Indigenous cultures, and bring vital
services to some of the most remote and remarkable places in Canada.
Why You’ll Love Working With Us
- Purpose-Driven Work – Your skills help keep northern communities connected
- Dynamic Team Environment – Work alongside passionate people in a fast-paced and supportive workplace
- Valuable Industry Experience – Build hands-on aviation experience with the trusted airline of the Arctic
- Career Development – Gain new skills and expand your experience within a unique and rewarding industry
- Unique Northern Operations – Be part of an airline that serves some of Canada’s most remarkable communities
What We Offer
- Competitive compensation
- Travel & Cargo Privileges – Canadian North travel privileges after 6 months of continuous employment
- Cargo shipping privileges - in accordance with company policy
- Opportunities to gain experience and grow within a trusted Canadian airline
About the position
The primary function of the Agent, Iniksaliurnirmut Tatigiit is to deliver
reservation support primarily in Inuktitut by responding to customer calls and emails and accurately processing reservation information in the Sabre system.
Level: As per the UNIFOR Collective Agreement.
Pay Rate: Starting at $21.50 per hour in accordance with the UNIFOR Collective
Agreement, or commensurate with experience. This role includes a $2.00 per hour language premium.
Employees based in Iqaluit are also eligible for a Northern Living Allowance of
$8.89 per hour
Please note this is a temporary position ending approximately March 5, 2027.
DUTIES AND RESPONSIBILITIES
Interested candidates should be able to perform the following duties and
responsibilities:
- Process reservations;
- Issue tickets;
- Participate in IROP response;
- Overflow calls from external call center as required;
- Complete medical and duty travel requests;
- Provide service in Inuktitut, or other Inuit languages;
- Assist the Customer Service Agents with language requirements;
- Be present at the departure gate to make announcements in Inuktitut, or other Inuit language, when requested;
- Disseminate information;
- Serve as a liaison between the customers and the Customer Service Agents to respond to any concerns;
- Assist the training department as needed for translation purposes;
- Participate in special events as required;
- Perform other duties as assigned.
SKILLS AND QUALIFICATIONS
Include, but not limited to, the following minimum skills and qualifications
- Possess a strong working knowledge of Sabre System;
- Must possess basic computer and technical skills;
- Must be fluently bilingual in Inuktitut and English, French is an asset;
- Must be familiar with all aspects paperwork/documentation for all passenger service functions;
- Must possess strong communication, and interpersonal skills;
- Proven customer service skills;
- Works well in team environment;
- Must be adept at handling multiple tasks, and prioritizing duties;
- Willing to assist in all areas of passenger services;
- Willing to work irregular hours of operation and shift work; and
- Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.
Accommodation During the Recruitment Process
Canadian North is committed to creating an inclusive and accessible workplace.
Accommodation is available upon request at all stages of the recruitment and
onboarding process. If you require accommodation, please email recruit@canadiannorth.com [recruit@canadiannorth.com] and we will work with you to meet your needs.
Please note: Relocation assistance is not available for this position. The
successful candidate must be located in Iqaluit, NU or Ottawa, ON.
Closing date: August 9, 2026
Not the right fit? Search for ᑭᒡᒐᑦᑐᐃᔨ, ᐃᓂᒃᓴᓕᐅᕐᓂᕐᒧᑦ ᑕᑎᒌᑦ jobs in Ikaluit, Nunavut, Canada
About Canadian North
Canadian North has been connecting people and communities across Inuit Nunangat and NWT for over 70 years and offers cargo, charter and scheduled service to more Northern destinations than any other airline. Canadian North is 100% Inuit owned through Makivik Corporation and the Inuvialuit Development Corporation.
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ᑭᒡᒐᑦᑐᐃᔨ, ᐃᓂᒃᓴᓕᐅᕐᓂᕐᒧᑦ ᑕᑎᒌᑦ (Agent, Reservations Team)
Top Benefits
About the role
ᑭᒡᒐᑦᑐᐃᔨ, ᐃᓂᒃᓴᓕᐅᕐᓂᕐᒧᑦ ᑕᑎᒌᑦ (ᐃᓂᔅᓴᓕᐅᓂᒻᒥ ᐱᓕᕆᖃᑎᒌᑦ)
ᐃᖅᑲᓇᐃᔮᔅᓴᒧᑦ ᒥᔅᓵᓄᑦ
ᐱᒻᒪᕆᐅᓛᖅ ᐱᓕᕆᓂᕆᓱᖓ ᑭᒡᒐᑦᑐᐃᔨᐅᑉ, ᐃᓂᒃᓴᓕᐅᕐᓂᕐᒧᑦ ᑕᑎᒌᑦ ᐱᔭᐅᑎᑦᑎᓗᓂ ᐃᓂᔅᓴᓕᐅᓂᒻᒥᒃ ᐃᑲᔪᕈᑎᒥᒃ ᐱᒻᒪᕆᐅᒪᖑᓗᓂ ᐃᓄᒃᑎᑑᑦ ᑭᐅᒪᓗᒍ ᐊᑭᓖᕙᑦᑐᑦ ᐅᖄᓚᑎᓪᓗᒋᑦ ᐊᒻᒪᓗ ᐃᕐᖐᓐᓇᑦᑕᕈᑎᒃᑯᑦ ᐊᒻᒪᓗ ᓇᓚᐅᑦᑎᐋᓪᓗᒍ ᐱᓕᕆᐊᕆᓗᒍ ᐃᓂᔅᓴᓕᐅᔅᓯᓂᒻᒧᑦ ᑐᓴᐅᒪᔾᔪᑎᔅᓴᐃᑦ ᓴᕝᕆ ᐱᓕᕆᔾᔪᑎᖓᒍᑦ.
ᐃᖅᑲᓇᐃᔭᑦᑖᕋᓱᐋᑦᑐᖅ ᐅᖃᓪᓚᒍᓐᓇᑦᑎᐋᕆᐋᓕᒃ ᐃᓄᒃᑎᑐᑦ ᐊᒻᒪᓗ ᖃᓪᓗᓈᑎᑐᑦ. ᐱᔭᐅᖔᕈᒪᖏᑦ ᐃᓄᑦᑎᑐᑦ ᖃᐅᔨᓴᑦᑕᐅᓂᐋᑦᑐᑦ ᖃᐅᔨᓴᑦᑕᐅᓕᑦᑎᓪᓗᒋᑦ ᐱᓕᕆᐋᕆᔭᐅᑎᓪᓗᒋᑦ. ᐊᑏ ᖃᐅᔨᒪᒋᑦ ᐃᖅᑲᓇᐃᔮᑦᑖᕈᒪᒍᑎᑦ ᐃᖅᑲᓇᐃᔭᑦᑖᕋᓱᐊᑦᑐᓄᑦ ᑕᐃᒃᑯᓄᖓ ᐅᖃᓪᓚᒍᓐᓇᑦᑎᐊᖏᑦᑐᓄᑦ ᐃᓄᒃᑎᑐᑦ ᐃᓱᒪᔅᓴᔅᓯᐅᕈᑎᒋᔭᐅᔮᖏᒻᒪᑕ.
ᖁᕝᕙᓯᓂᖓ: ᑕᐃᒪᓇ ᐊᑐᓂ ᑲᓇᑕᒥ ᐃᖅᑲᓇᐃᔭᓂᒻᒥ ᑲᑐᔾᔨᖃᑎᒋᑦ (UNIFOR) ᑕᒪᒃᑭᖏᓐᓂᒃ ᐊᖏᖃᑎᒌᒍᑎᑦ.
ᐊᑭᓕᑦᑕᐅᒍᑎᖓᑕ ᑎᑭᐅᒪᔭᖓ: ᐱᒋᐊᕈᑎᖃᓪᓗᓂ ᐅᕙᖓᑦ ᑮᓇᐅᔭᖅ $21.50 ᐊᑐᓂ ᐃᖃᕐᕋᒻᒥ ᐅᖃᔅᓯᒪᓂᖏᓄᑦ UNIFOR ᑕᒪᒃᑭᖏᓐᓂ ᐊᖏᖃᑎᒌᒍᑎᓂ, ᐅᕝᕙᓘᓐᓃᑦ ᖃᓄᑎᒋᐅᓂᖓᓄᑦ ᐃᖅᑲᓇᐃᔭᖃᑦᑕᔅᓯᒪᓂᖓᑕ. ᑖᓐᓇ ᐃᖅᑲᓇᐃᔮᖅ ᐃᓚᖃᒻᒪᑦ ᑮᓇᐅᔭᖅ $2.00 ᐊᑐᓂ ᐃᖃᕐᕋᒻᒧᑦ ᐅᖃᐅᓯᖃᓂᒻᒧᑦ ᓈᒪᓛᒥᒃ.
ᐃᖅᑲᓇᐃᔭᑦᑏᑦ ᐃᖃᓗᓐᓂ ᐱᒍᓐᓇᑦᑎᑕᐅᒻᒪᑕ ᐅᑭᐅᑦᑕᑦᑐᒥᐅᑕᔅᓯᐅᑎᓂᒃ ᐊᐃᑦᑑᓯᐊᓂᒃ ᐃᒪᓐᓇᑎᒋᓂᒃ ᑮᓇᐅᔭᖅ $8.89 ᐊᑐᓂ ᐃᖃᕐᕈᒻᒧᑦ
ᐃᖅᑲᓇᐃᔮᕆᒋᐊᓕᖏᑦ ᐊᒻᒪ ᑲᒪᒋᔭᕆᐊᓕᖏᑦ
ᐱᒍᒪᔪᖅ ᐃᖅᑲᓇᐃᔭᑦᑖᕋᓱᐋᖃᑕᐅᔪᑦ ᐱᓕᕆᒍᓐᓇᕆᐋᓕᑦ ᒪᑯᓂᖓ ᐃᖅᑲᓇᐃᔮᓂᒃ ᐊᒻᒪᓗ ᑲᒪᒋᔭᖃᓂᐅᔪᓂᒃ:
- ᐱᓕᕆᒍᓐᓇᓪᓗᑎᒃ ᐊᐅᓪᓚᕕᔅᓴᓕᐅᕈᒪᔪᓂᒃ;
- ᓴᓇᕙᓪᓗᓂ ᖃᖓᑦᑕᐅᑎᔅᓴᓂᒃ;
- ᐱᓕᕆᖃᑕᐅᕙᓪᓗᓂ IROP ᐱᓕᕆᒋᐊᓂᒻᒥ;
- ᐊᒥᓲᓗᐊᕈᑎᔪᓂᒃ ᐅᖄᓚᕙᑦᑐᓂᒃ ᐃᖅᑲᓇᐃᔭᕕᒋᔭᓐᓂ ᐅᖄᓚᕕᐅᒍᓐᓇᑦᑎᑕᐅᔪᓂᒃ ᑕᐃᒪᓐᓇᐅᒋᐊᖃᑦᑎᑕᐅᑐᐋᑉᐸᑦ;
- ᐱᔭᕇᔅᓯᕙᓪᓗᑎᑦ ᐊᓐᓂᐊᕕᓕᐊᑦᓄᑦ ᐊᒻᒪᓗ ᐃᖅᑲᓇᐃᔭᓪᓗᑎᒃ ᐊᐅᓪᓚᑦᑐᓂᒃ ᑕᐃᒪᓐᓇᐅᒋᐊᖃᑦᑎᑕᐅᓂᖓᓄᑦ;
- ᐱᔭᐅᑎᑦᑎᕙᓪᓗᑎᑦ ᐱᔨᔅᓯᕈᑎᓂᒃ ᐃᓄᒃᑎᑐᑦ, ᐅᕝᕙᓘᓐᓃᑦ ᐊᓯᖏᓐᓂᒃ ᐃᓄᐃᑦ ᐅᖃᓚᒍᓯᖏᑎᒍ;
- ᐃᑲᔪᑉᐸᓪᓗᒋᑦ ᐊᑭᓖᕙᑦᑐᓂᒃ ᐱᔨᔅᓯᕈᑎᓕᕆᔨᑦ ᑭᒡᒐᑦᑐᐃᔨᖏᑦ ᐅᖃᓪᓚᒍᓯᒻᒥ ᐊᑐᑦᑕᐅᖏᐋᓕᓐᓂᒃ;
- ᐊᑐᐃᓐᓇᐅᕙᓪᓗᑎᑦ ᐊᐅᓪᓚᕆᐊᑐᑦᑐᓄᑦ ᐊᓂᕕᓐᓂ ᐅᖃᑉᐸᓪᓗᑎᑦ ᐃᓄᑦᑎᑐᑦ, ᐅᕝᕙᓘᓐᓃᑦ ᐊᓯᖏᓐᓂ ᐃᓄᐃᑦ ᐅᖃᐅᓯᖏᑎᒍ, ᑕᐃᒪᓐᓇᐅᒋᐋᖃᓕᕌᖓᕕᑦ;
- ᓯᐋᒻᒪᑦᑎᓪᓗᒋᑦ ᑐᓴᐅᒪᔾᔪᑎᔅᓴᐃᑦ;
- ᐱᓕᕆᕙᓪᓗᓂ ᑐᓴᐅᒪᖃᑎᒌᑦᑎᑦᑎᕙᓪᓗᓂ ᐊᑭᓖᕙᑦᑐᓂᒃ ᐊᒻᒪᓗ ᐊᑭᓖᕙᑦᑐᓂᒃ ᐱᔨᔅᓯᑎᑦ ᑭᒡᒐᑦᑐᐃᔨᓂᒃ ᐱᓕᕆᒋᐋᕈᑎᒋᓗᓂᒋᑦ ᖃᓄᐃᑦᑐᑐᐃᓐᓇᓐᓂᒃ ᐃᓱᒫᓗᑎᖃᕕᒋᔭᐅᔪᑦ;
- ᐃᑲᔪᑉᐸᓪᓗᓂ ᐊᔪᕈᓐᓃᔅᓴᓂᒻᒧᑦ ᐱᓕᕆᕕᒻᒥ ᑕᐃᒫᖑᒋᐊᖃᑐᐊᑉᐸᑦ ᐃᖏᕐᕋᔪᓕᕆᓂᒻᒨᖓᔪᓂ;
- ᐱᓕᕆᖃᑕᐅᔪᑦ ᐊᔾᔨᐅᖏᑦᑐᒥᒃ ᖃᓄᐃᓗᑦᑐᖃᑦᑎᓪᓗᒍ ᑕᐃᒪᓐᓇᐅᒋᐋᖃᑦᑎᑕᐅᓂᖓᓄᑦ;
- ᐱᓕᕆᖄᖃᓪᓗᓂ ᐊᓯᖏᓐᓂᒃ ᐱᓕᕆᐊᕆᒋᐊᖃᑦᑕᖏᓐᓂᒃ ᑕᐃᒪᓐᓇᐃᓘᖁᔭᐅᓂᒻᒥᒃᓄᑦ.
ᖃᐅᔨᒪᓂᖏᑦ ᐊᒻᒪ ᐱᔪᓐᓇᕐᓂᖏᑦ
ᐱᖃᓯᐅᑎᓗᒍ, ᑭᓯᐊᓂ ᑭᓪᓕᒋᖏᑕᖓ, ᐅᑯᓂᖓ ᖃᐅᔨᒪᓂᐅᔪᓂᑦ ᐊᒻᒪ ᐱᔪᓐᓇᕐᓂᐅᔪᓂᑦ:
- ᐱᓯᒪᒋᐋᓕᒃ ᓇᙱᔪᐊᓗᒻᒥᒃ ᐊᑐᕈᓐᓇᑦᑎᐊᑦᑐᒥᒃ ᖃᐅᔨᒪᓂᖓᓂᒃ ᓴᕝᕋ ᐱᓕᕆᔾᔪᑎ;
- ᐱᓯᒪᒋᐋᓕᒃ ᐊᑐᑦᑕᐅᓪᓗᐋᑕᓱᒥᒃ ᖃᕋᑕᐅᔭᓕᕆᒍᓐᓇᓪᓗᓂ ᐊᒻᒪᓗ ᐱᓕᕆᑦᑎᐋᔅᓯᒪᒋᐋᓕᓐᓂᒃ ᐱᓕᕆᑦᑎᐊᕈᓐᓇᓪᓗᓂ;
- ᐅᖃᓪᓚᒍᓯᖃᕈᓐᓇᑦᑎᐋᕆᐋᓕᒃ ᐃᓄᒃᑎᑐᑦ ᖃᓪᓗᓈᑎᑐᓪᓗ, ᐅᐃᕖᑎᑑᕈᓐᓇᑉᐸ ᐃᑲᔪᑎᖃᕐᒥᔪᖅ;
- ᖃᐅᔨᒪᒋᐋᓕᒃ ᐃᓘᓐᓇᖏᓐᓂᒃ ᖃᓄᐃᓕᖓᓂᓕᒫᖏᓐᓂᒃ ᐸᐃᑉᐹᓕᕆᒋᐊᖃᓂᐅᑉ/ᑎᑎᕋᔅᓯᒪᔪᓕᕆᒋᐊᖃᓂᐅᑉ ᐃᓘᓐᓇᖏᓐᓄᑦ ᐃᑭᒪᓂᐋᑦᑐᓕᒫᑦ ᐱᔨᔅᓯᑦᑕᐅᒍᑎᒋᓲᖏᓐᓂ;
- ᐱᓯᒪᒋᐋᓕᒃ ᓴᙱᔪᒥᒃ ᐅᖃᓪᓚᖃᑎᖃᑦᑎᐊᕈᓐᓇᓂᖃᓪᓗᓂ, ᐊᒻᒪᓗ ᐃᓅᖃᑎᖃᑦᑎᐊᕈᓐᓇᓐᓂᒻᒥᒃ ᐱᓕᕆᒍᓐᓇᑦᑎᐊᓗᓂ;
- ᓇᓗᓇᐃᑦᑕᐅᓯᒪᓗᓂ ᐊᑭᓕᔅᓱᐃᕙᑦᑐᓂᒃ ᐱᔨᔅᓯᕈᑎᓂᒃ ᐱᓕᕆᒍᓐᓇᑦᑎᐊᓪᓗᓂ;
- ᐃᖅᑲᓇᐃᔭᕈᓐᓇᑦᑎᐊᓪᓗᓂ ᐱᓕᕆᖃᑎᒋᑦᑐᓂ ᐃᓚᖃᓪᓗᓂ;
- ᐊᑐᕈᓐᓇᑦᑎᐊᓪᓗᓂ ᐱᓕᕆᐋᖃᕈᓐᓇᓂᒻᒥᒃ ᐊᒥᓱᓂᒃ ᐱᓕᕆᐊᖃᓐᓂᒻᒥᒃ, ᐊᒻᒪᓗ ᓯᕗᓪᓕᐅᑎᒋᐋᓕᓐᓂᒃ ᐃᖅᑲᓇᐅᔮᕆᒋᐋᓕᓐᓂᒃ;
- ᐃᑲᔪᕈᒪᑦᑎᐋᓪᓗᓂ ᐃᓘᓐᓇᖏᓐᓂᒃ ᐃᑭᒪᔨᐋᕆᔭᐅᔪᓂᒃ ᐱᔨᔅᓯᕈᑎᓂ;
- ᐃᖅᑲᓇᐃᔭᕈᓐᓇᓪᓗᓂ ᐊᔾᔨᒌᖏᑦᑑᒐᓗᐊᓂ ᐃᖃᕐᕋᓂ ᐃᖅᑲᓇᐃᔭᕆᐊᖃᓐᓂᒻᒥ ᐊᒻᒪᓗ ᐃᖅᑲᓇᐃᔭᖔᓕᕆᐊᖃᑦᑎᓪᓗᒍ; ᐊᒻᒪᓗ
- ᐱᓯᒪᐃᓐᓇᕈᓐᓇᓪᓗᓂ ᐊᒻᒪᓗ ᐱᓯᒪᓗᓂᒋᑦ ᖃᖓᑕᓲᒃᑯᕕᒻᒥ ᐅᐸᑦᑕᐅᒋᐊᖃᖏᑦᑐᓂ ᖃᐅᔨᒪᓇᕈᑎᒥᒃ ᐱᓯᒪᔭᒐᒻᒥᒃ ᐅᖃᔅᓯᒪᓂᖏᓐᓄᑦ ᖃᖓᑕᓲᒃᑯᕕᒻᒥ ᐅᐸᑦᑕᐅᒋᐊᖃᖏᑦᑐᓂᒃ ᐅᐸᔅᓯᒍᓐᓇᑦᑎᑕᐅᒍᑎᓂᒃ ᐊᔪᖏᑎᑕᐅᓂᒻᒧᑦ ᐱᓕᕆᔾᔪᑎᒥᒃ ᐊᐅᓚᑕᐅᔪᓂᒃ ᐃᖏᕐᕋᔪᓕᕆᔨᒃᑯᓐᓂᒃ ᑲᓇᑕᒥ.
YOUR FUTURE IS BRIGHT
At Canadian North, we don't just fly planes, we connect people, deliver
essential goods, and support 25 northern communities that rely on us every day.
Whether you're on the ground or in the air, working with us means being part of
something bigger.
You'll help strengthen communities, honor Indigenous cultures, and bring vital
services to some of the most remote and remarkable places in Canada.
Why You’ll Love Working With Us
- Purpose-Driven Work – Your skills help keep northern communities connected
- Dynamic Team Environment – Work alongside passionate people in a fast-paced and supportive workplace
- Valuable Industry Experience – Build hands-on aviation experience with the trusted airline of the Arctic
- Career Development – Gain new skills and expand your experience within a unique and rewarding industry
- Unique Northern Operations – Be part of an airline that serves some of Canada’s most remarkable communities
What We Offer
- Competitive compensation
- Travel & Cargo Privileges – Canadian North travel privileges after 6 months of continuous employment
- Cargo shipping privileges - in accordance with company policy
- Opportunities to gain experience and grow within a trusted Canadian airline
About the position
The primary function of the Agent, Iniksaliurnirmut Tatigiit is to deliver
reservation support primarily in Inuktitut by responding to customer calls and emails and accurately processing reservation information in the Sabre system.
Level: As per the UNIFOR Collective Agreement.
Pay Rate: Starting at $21.50 per hour in accordance with the UNIFOR Collective
Agreement, or commensurate with experience. This role includes a $2.00 per hour language premium.
Employees based in Iqaluit are also eligible for a Northern Living Allowance of
$8.89 per hour
Please note this is a temporary position ending approximately March 5, 2027.
DUTIES AND RESPONSIBILITIES
Interested candidates should be able to perform the following duties and
responsibilities:
- Process reservations;
- Issue tickets;
- Participate in IROP response;
- Overflow calls from external call center as required;
- Complete medical and duty travel requests;
- Provide service in Inuktitut, or other Inuit languages;
- Assist the Customer Service Agents with language requirements;
- Be present at the departure gate to make announcements in Inuktitut, or other Inuit language, when requested;
- Disseminate information;
- Serve as a liaison between the customers and the Customer Service Agents to respond to any concerns;
- Assist the training department as needed for translation purposes;
- Participate in special events as required;
- Perform other duties as assigned.
SKILLS AND QUALIFICATIONS
Include, but not limited to, the following minimum skills and qualifications
- Possess a strong working knowledge of Sabre System;
- Must possess basic computer and technical skills;
- Must be fluently bilingual in Inuktitut and English, French is an asset;
- Must be familiar with all aspects paperwork/documentation for all passenger service functions;
- Must possess strong communication, and interpersonal skills;
- Proven customer service skills;
- Works well in team environment;
- Must be adept at handling multiple tasks, and prioritizing duties;
- Willing to assist in all areas of passenger services;
- Willing to work irregular hours of operation and shift work; and
- Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.
Accommodation During the Recruitment Process
Canadian North is committed to creating an inclusive and accessible workplace.
Accommodation is available upon request at all stages of the recruitment and
onboarding process. If you require accommodation, please email recruit@canadiannorth.com [recruit@canadiannorth.com] and we will work with you to meet your needs.
Please note: Relocation assistance is not available for this position. The
successful candidate must be located in Iqaluit, NU or Ottawa, ON.
Closing date: August 9, 2026
Not the right fit? Search for ᑭᒡᒐᑦᑐᐃᔨ, ᐃᓂᒃᓴᓕᐅᕐᓂᕐᒧᑦ ᑕᑎᒌᑦ jobs in Ikaluit, Nunavut, Canada
About Canadian North
Canadian North has been connecting people and communities across Inuit Nunangat and NWT for over 70 years and offers cargo, charter and scheduled service to more Northern destinations than any other airline. Canadian North is 100% Inuit owned through Makivik Corporation and the Inuvialuit Development Corporation.