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Pharmacy Assistant - Customer Service Representative

North York, ON
CA$18 - CA$24/hour
Mid Level
Full-Time

About the role

###Referred applicants should not apply directly to this role.

###All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity. Whether it’s your first job or you’re ready for a new challenge, MediSystem Pharmacy can turn your potential into performance that is recognized and rewarded. We offer competitive pay, full benefits, and a work-life balance.

Why this role is important?

What you’ll do:

Fill a variety of prescriptions efficiently to maintain workflow

Prepare compounds, mixtures and temperature control items

Package blister pack medications

Deliver completed product based on schedules

Ensure appropriate follow up on minor issues

Synchronization and collaboration with other departments

Ensure organization of work station and inventory shelves

Maintain appropriate supplies and materials

Some involvement in prescription information management

Recognize liability on the outcomes of service provided

Commitment to promoting a workplace of inclusiveness and belonging

Answer phone queries from from clients and patients

Assist with oncall duties as necessary

What you bring:

Excellent communication skills and customer service skills

Detail oriented and ability to prioritize work assignments

Ability to adapt to change

Experience working in a fast-paced environment where high attention to detail and accuracy is essential

Ability to work and manoeuvre quickly and consistently for extended periods of time

Positive, cooperative, and team-oriented attitude

High School Diploma

Exposure to Hospital or Long Term Care Pharmacy

Experience working in a retail pharmacy environment

Pharmacy Technician Diploma from accredited college, but not required

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Hiring Range / Échelle salariale à l’embauche :$17.60 - $23.65 / 17,60$ - 23,65$ (per hour / de l’heure)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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About MediSystem Pharmacy

Hospitals and Health Care
201-500

MediSystem Pharmacy, a Shoppers Drug Mart Company, is an established specialty pharmacy that provides pharmaceutical dispensing and clinical pharmacy consulting services to long term care facilities across Canada. MediSystem services 40,000 residents in over 300 facilities and is proud to be 100% Canadian owned and operated.

MediSystem Pharmacy is committed to optimizing the health, wellness and safety of all residents that we service through the introduction of innovative technologies, continuing education, enhanced clinical services and seamless medication delivery.
Our company’s CORE values reflect how we treat all residents, staff in the homes as well as our employees. We CARE about all Canadians, we believe in OWNERSHIP and accountability, RESPECT, and EXCELLENCE in the services we provide.

At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity. Whether it’s your first job or you’re ready for a new challenge, MediSystem Pharmacy can turn your potential into performance that is recognized and rewarded. We offer competitive pay, full benefits, and a work life balance.

For more information on our current opportunities please visit our website at www.medisystempharmacy.com

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