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Manager, Clinical Services, NACU and Trauma

Ottawa, Ontario
Senior Level
full_time

Top Benefits

Comprehensive benefits package
Defined Benefit Pension plan
Insurance protection

About the role

About The Ottawa Hospital Reshaping the future of Healthcare!

The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information The Ottawa Hospital is seeking a Manager, Clinical Services to join our team. This role involves overseeing clinical services with the NACU and Trauma units.

The Manager, Clinical Services provides effective and efficient delivery of clinical services to the patient population through the management of a multidisciplinary health care team. The Manager will be responsible for ensuring the delivery of high-quality patient care and collaborating with various departments to enhance service delivery and excellence. In addition, this position fosters opportunities for professional development/growth of all staff, including students, within their department.

The Manager, Clinical Services promotes the delivery of evidence-based practice for clinical interventions through utilization of available research/research development and evaluation. This position will also foster an environment of interdisciplinary cooperation within the clinical program, in which they are consistent with a just culture and the values of The Ottawa Hospital.

Rotation/Shifts Days, 8 hour shifts.

  • For information purposes only- The Hospital reserves the right to change.

What You Will Bring

  • Baccalaureate Degree in a Health Profession, Health Administration or a related field;
  • Registered Health Professional eligible to practice in Ontario;
  • Minimum of five (5) years of healthcare experience in diverse positions in an acute care hospital setting;
  • Progressive leadership experience;
  • Strong leadership skills to support and provide direction to staff in a highly stressful and rapidly changing environment;
  • Proven ability in working effectively with all members of health care team;
  • Excellent oral/written communication skills;
  • Excellent organizational, interpersonal, problem solving, negotiation, conflict resolution and decision making skills;
  • Knowledge of statistics and ability to analyze fiscal patient care data;
  • Knowledge of Hospital policies and procedures, relative legislation, collective agreements and standards of practices;
  • Knowledge of other health care disciplines and their role in patient care;
  • Knowledge and application of financial stewardship;
  • Knowledge and application of various technologies;
  • Ability to maintain a high level of concentration in a busy working environment.

You will stand out with:

  • Master's Degree in a Management, Nursing or Administration related program;
  • Proficiency in English and French oral expression (advanced level) and comprehension (advanced level).

What You Can Expect From Us The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

Interested? Apply today! If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.

The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact HRSupport@toh.ca.

About The Ottawa Hospital

Hospitals and Health Care
5001-10,000

The Ottawa Hospital is one of Canada’s largest learning and research hospitals, with more than 1,100 beds, approximately 12,000 staff members and an annual budget of about $1.2 billion.

Our focus on learning and research helps us develop new and innovative ways to treat patients and improve care. As a multi-campus hospital affiliated with the University of Ottawa, we deliver specialized care to the Eastern Ontario region, but our techniques and research discoveries are adopted around the world. We engage the community at all levels to support our vision for better patient care.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges.


L’Hôpital d’Ottawa Inspiré par la recherche. Guidé par la compassion.

L’Hôpital d’Ottawa est l’un des plus importants hôpitaux d’enseignement et de recherche au Canada. Il est doté de plus de 1 100 lits, d’un effectif de quelque 12 000 personnes et d’un budget annuel d’environ 1,2 milliard de dollars.

L’enseignement et la recherche étant au cœur de nos activités, nous possédons les outils qui nous permettent d’innover et d’améliorer les soins aux patients. Affilié à l’Université d’Ottawa, l’Hôpital fournit sur plusieurs campus des soins spécialisés à la population de l’Est de l’Ontario. Cela dit, nos techniques de pointe et les fruits de nos recherches sont adoptés partout dans le monde. Notre vision consiste à améliorer la qualité des soins et nous mobilisons l’appui de toute la collectivité pour mieux y parvenir.

Par la compassion de son personnel et la quête perpétuelle de nouvelles découvertes, L’Hôpital d’Ottawa cherche sans relâche des solutions aux défis les plus complexes en santé.