About the role
About Us
We are Edmonton’s Destination Management and Marketing Organization (DMMO). We also manage two of Edmonton’s award-winning venues, the Edmonton Convention Centre and the Edmonton EXPO Centre. We help tell Edmonton’s story, elevate the Edmonton experience, and drive inbound visitation and economic impact in the visitor economy.
Working together in a one-team approach aligned by our core values, Explore Edmonton’s business units’ market and sell Edmonton as a year-round destination to visit, work, and play in while also developing products and experiences that have a uniquely Edmonton flavour. And by incorporating the management of the city’s two award-winning venues into Explore Edmonton, we are uniquely positioned to attract major events, meetings, and conventions to our city, generating greater economic impact. While Explore Edmonton’s mandate is focused on generating inbound visitation, what we do and how we do it also enhances and amplifies the quality of life for Edmontonians. The people who live here are our greatest ambassadors, so making it easier for them to love our city makes it easier for us to sell it.
About the Position
The People & Culture team is looking for a People Operations Specialist to support the day-to-day delivery of People & Culture services across the organization. Reporting to the Senior Manager, Compensation & People Operations, this role supports payroll, benefits, pension, and HRIS (ADP) processes, while ensuring employee data and documentation are accurate, up to date, and compliant.
You’ll work closely with employees, People Leaders, and the broader People & Culture team to provide timely, service-focused support, while helping maintain and improve internal processes, tools, and resources.
What You’ll Do:
- Manage the HR inbox, triaging inquiries, responding where appropriate, and routing items for review and action
- Provide employees and People Leaders with support on ADP usage and inquiries
- Audit documentation and processes to ensure accuracy and compliance
- Process and update employee data in ADP, including new hires, leaves, returns to work, and terminations
- Maintain and audit employee records to ensure accuracy and completeness
- Support updates related to employee status changes, including position, compensation, and personal information updates
- Support payroll, benefits, pension, and Records of Employment processing
- Assist with annual programs such as spending account allocations
- Contribute to reporting, contract creation, and documentation updates as required
- Provide guidance and support for the development of HR processes, workflows, documentation, and communication materials
- Support DocuSign processes, templates, and documentation workflows
- Maintain and update employee and People Leader self-service resources (ADP, SharePoint, Office 365, Connect)
- Support SharePoint content updates and scheduling system needs
- Provide back-up support to People & Culture team members as required
- Participate in internal committees or projects as needed
What You Will Bring:
- Post-secondary education in Office/Business Administration Diploma or Human Resources certification
- 2–3 years of office experience, including at least 1 year of Human Resources experience
- Experience working with HRIS systems (ADP experience is an asset)
- Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and SharePoint
- Strong attention to detail with a focus on data accuracy
- Strong organizational and prioritization skills with the ability to manage multiple deadlines
- Strong written and verbal communication skills with a service-oriented approach
- Ability to handle sensitive information with discretion and sound judgement
- Strong analytical and problem-solving skills
- Comfortable working in a fast-paced, collaborative, and employee-focused environment
How to Apply
If this role piques your interest, please submit your cover letter and resume. Applications will be reviewed on an ongoing basis until the position is filled.
Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.
Not the right fit? Search for People Operations Specialist jobs in Edmonton, AB
Similar jobs you might like
About the role
About Us
We are Edmonton’s Destination Management and Marketing Organization (DMMO). We also manage two of Edmonton’s award-winning venues, the Edmonton Convention Centre and the Edmonton EXPO Centre. We help tell Edmonton’s story, elevate the Edmonton experience, and drive inbound visitation and economic impact in the visitor economy.
Working together in a one-team approach aligned by our core values, Explore Edmonton’s business units’ market and sell Edmonton as a year-round destination to visit, work, and play in while also developing products and experiences that have a uniquely Edmonton flavour. And by incorporating the management of the city’s two award-winning venues into Explore Edmonton, we are uniquely positioned to attract major events, meetings, and conventions to our city, generating greater economic impact. While Explore Edmonton’s mandate is focused on generating inbound visitation, what we do and how we do it also enhances and amplifies the quality of life for Edmontonians. The people who live here are our greatest ambassadors, so making it easier for them to love our city makes it easier for us to sell it.
About the Position
The People & Culture team is looking for a People Operations Specialist to support the day-to-day delivery of People & Culture services across the organization. Reporting to the Senior Manager, Compensation & People Operations, this role supports payroll, benefits, pension, and HRIS (ADP) processes, while ensuring employee data and documentation are accurate, up to date, and compliant.
You’ll work closely with employees, People Leaders, and the broader People & Culture team to provide timely, service-focused support, while helping maintain and improve internal processes, tools, and resources.
What You’ll Do:
- Manage the HR inbox, triaging inquiries, responding where appropriate, and routing items for review and action
- Provide employees and People Leaders with support on ADP usage and inquiries
- Audit documentation and processes to ensure accuracy and compliance
- Process and update employee data in ADP, including new hires, leaves, returns to work, and terminations
- Maintain and audit employee records to ensure accuracy and completeness
- Support updates related to employee status changes, including position, compensation, and personal information updates
- Support payroll, benefits, pension, and Records of Employment processing
- Assist with annual programs such as spending account allocations
- Contribute to reporting, contract creation, and documentation updates as required
- Provide guidance and support for the development of HR processes, workflows, documentation, and communication materials
- Support DocuSign processes, templates, and documentation workflows
- Maintain and update employee and People Leader self-service resources (ADP, SharePoint, Office 365, Connect)
- Support SharePoint content updates and scheduling system needs
- Provide back-up support to People & Culture team members as required
- Participate in internal committees or projects as needed
What You Will Bring:
- Post-secondary education in Office/Business Administration Diploma or Human Resources certification
- 2–3 years of office experience, including at least 1 year of Human Resources experience
- Experience working with HRIS systems (ADP experience is an asset)
- Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and SharePoint
- Strong attention to detail with a focus on data accuracy
- Strong organizational and prioritization skills with the ability to manage multiple deadlines
- Strong written and verbal communication skills with a service-oriented approach
- Ability to handle sensitive information with discretion and sound judgement
- Strong analytical and problem-solving skills
- Comfortable working in a fast-paced, collaborative, and employee-focused environment
How to Apply
If this role piques your interest, please submit your cover letter and resume. Applications will be reviewed on an ongoing basis until the position is filled.
Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.
Not the right fit? Search for People Operations Specialist jobs in Edmonton, AB