About the role
Role Summary
We are looking for a proactive Salesforce Administrator to serve as the "guardian" of our Salesforce environment. In this role, you will move beyond simple password resets to become a strategic partner to our Sales and Support teams. You will act as the bridge between business requirements and technical implementation, ensuring Sales Cloud and core CRM functionalities are scalable, secure, and easy to use.
Key Responsibilities
1. System Configuration & Management
- Manage users, roles, profiles, sharing rules, and permission sets to ensure data security.
- Configure standard and custom objects, fields, page layouts, and record types.
- Build and maintain automation using Salesforce Flow.
- Handle routine system maintenance, including data storage management and sandbox refreshes.
2. Data Integrity & Reporting
- Monitor data quality and execute data migration/cleansing projects using tools like Data Loader or DemandTools.
- Design and maintain dashboards and reports that provide actionable insights for sales leadership.
- Troubleshoot data sync errors between Salesforce and integrated tools.
3. User Support & Training
- Act as the first line of defense for user support tickets.
- Create and update training documentation (videos, guides) for new features or onboarding of new hires.
- Drive user adoption by identifying "pain points" in the current process and simplifying them.
4. Business Analysis & Strategy
- Partner with stakeholders to gather requirements for new features.
- Translate business jargon into technical requirements.
Qualifications & Skills
Required:
- Experience: [2-4] years of hands-on experience as a Salesforce Administrator.
- Certification: Current Salesforce Certified Administrator credential.
- Automation: Strong proficiency with Salesforce Flow (ability to build screen flows and record-triggered flows).
- Soft Skill: relentless curiosity; you don't just fix the error; you find out why it happened.
Preferred:
- Advanced Certification: Salesforce Advanced Administrator or Platform App Builder.
- Industry Knowledge: Experience in Environmental Services, Hazardous Waste, Industrial Services or similar industry.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com
About GFL Environmental
Allied Universal®, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow clients to focus on their core business. Our excellence starts with our local leadership and local presence. In fact, in North America alone, we have an extensive network of offices to support our local communities and customers. We take pride in our extensive knowledge in a range of specialty sectors such as education, healthcare, retail, commercial real estate, government and corporate campuses, etc. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™.
Allied Universal’s Canadian operations are a hallmark of integrity, discretion, and professionalism. For over 20 years, we have provided unparalleled service, systems, and solutions to serve, secure, and care for the people and businesses throughout Canada. Our relationships with our employees and clients are at the heart of everything we do, each and every day. With a large span of regional offices, our national reach and local presence covers the nation.
Through our one-on-one collaboration, we partner with you to truly understand your security needs and goals. Through our leading services, systems, and solutions—security services, technology services, and complementary services— Allied Universal is There for you. ™ Commercial, Industrial, Retail & Law Enforcement markets have been our primary focus.
Our commitment to finding the highest quality products is never ending, whether for the Industrial Mining, Nuclear, Forestry industry, or the Retail, Commercial industries, our clients gain our knowledge of “What Works” for their respective businesses.
About the role
Role Summary
We are looking for a proactive Salesforce Administrator to serve as the "guardian" of our Salesforce environment. In this role, you will move beyond simple password resets to become a strategic partner to our Sales and Support teams. You will act as the bridge between business requirements and technical implementation, ensuring Sales Cloud and core CRM functionalities are scalable, secure, and easy to use.
Key Responsibilities
1. System Configuration & Management
- Manage users, roles, profiles, sharing rules, and permission sets to ensure data security.
- Configure standard and custom objects, fields, page layouts, and record types.
- Build and maintain automation using Salesforce Flow.
- Handle routine system maintenance, including data storage management and sandbox refreshes.
2. Data Integrity & Reporting
- Monitor data quality and execute data migration/cleansing projects using tools like Data Loader or DemandTools.
- Design and maintain dashboards and reports that provide actionable insights for sales leadership.
- Troubleshoot data sync errors between Salesforce and integrated tools.
3. User Support & Training
- Act as the first line of defense for user support tickets.
- Create and update training documentation (videos, guides) for new features or onboarding of new hires.
- Drive user adoption by identifying "pain points" in the current process and simplifying them.
4. Business Analysis & Strategy
- Partner with stakeholders to gather requirements for new features.
- Translate business jargon into technical requirements.
Qualifications & Skills
Required:
- Experience: [2-4] years of hands-on experience as a Salesforce Administrator.
- Certification: Current Salesforce Certified Administrator credential.
- Automation: Strong proficiency with Salesforce Flow (ability to build screen flows and record-triggered flows).
- Soft Skill: relentless curiosity; you don't just fix the error; you find out why it happened.
Preferred:
- Advanced Certification: Salesforce Advanced Administrator or Platform App Builder.
- Industry Knowledge: Experience in Environmental Services, Hazardous Waste, Industrial Services or similar industry.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com
About GFL Environmental
Allied Universal®, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow clients to focus on their core business. Our excellence starts with our local leadership and local presence. In fact, in North America alone, we have an extensive network of offices to support our local communities and customers. We take pride in our extensive knowledge in a range of specialty sectors such as education, healthcare, retail, commercial real estate, government and corporate campuses, etc. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™.
Allied Universal’s Canadian operations are a hallmark of integrity, discretion, and professionalism. For over 20 years, we have provided unparalleled service, systems, and solutions to serve, secure, and care for the people and businesses throughout Canada. Our relationships with our employees and clients are at the heart of everything we do, each and every day. With a large span of regional offices, our national reach and local presence covers the nation.
Through our one-on-one collaboration, we partner with you to truly understand your security needs and goals. Through our leading services, systems, and solutions—security services, technology services, and complementary services— Allied Universal is There for you. ™ Commercial, Industrial, Retail & Law Enforcement markets have been our primary focus.
Our commitment to finding the highest quality products is never ending, whether for the Industrial Mining, Nuclear, Forestry industry, or the Retail, Commercial industries, our clients gain our knowledge of “What Works” for their respective businesses.