Business Development & Operations Coordinator - Limited Term

Tracking Code: req2030

Faculty/Department: Office of VP, Administration

Number of Positions: 1

Appointment Type: Limited Term 15 months

Hours of Work: 35 hours per week

Salary Range: Level 8 - Starting Salary, Step 1 $78,038

Posting Date: May 1, 2026

Closing Date: May 9, 2026 (7:00 pm EST)

Job Summary:

The Theatre Business Development & Operations Coordinator supports the operational and technical delivery of events at the Regent Theatre, with a focus on backstage operations, facility coordination, and rental activity. Reporting to the General Manager, this role is responsible for coordinating the day-to-day “show business” of the theatre, including calendar execution, production support, and ensuring the facility operates effectively as both a performance venue and rental space.

The role plays a key part in supporting revenue generation through rentals, maintaining strong relationships with clients and partners, and ensuring events are executed safely, efficiently, and to a high standard. The Coordinator also provides on-site operational leadership during events and may act as the primary contact in the absence of the General Manager.

MAJOR DUTIES & RESPONSIBILITIES:

1. Event Coordination, Calendar Management & Revenue Support

• Support the active management of the theatre calendar to maximize utilization and revenue-generating opportunities

• Build and maintain strong working relationships with new and existing rental clients to support repeat business and long-term partnerships

• Assist in identifying and pursuing new rental opportunities to increase facility use and revenue

• Coordinate event bookings, including preparing and supporting contract documentation, and assisting with contract review and negotiation as required

• Ensure all event details are accurately captured, scheduled, and communicated to relevant stakeholders

2. Production & Backstage Operations

• Coordinate and oversee backstage operations to support the successful execution of all events
• Act as a key point of contact for production-related needs, working closely with artists, promoters, and technical teams
• Ensure all performance information (e.g., schedules, technical requirements, run-of-show) is communicated clearly to crew and stakeholders
• Provide guidance and coordination related to event logistics, artist hospitality, and technical requirements
• Support load-ins, rehearsals, performances, and load-outs to ensure smooth and efficient operations

3. Staffing Coordination & Operational Execution

• Coordinate and schedule technical staff and crew based on event requirements
• Work with internal teams and external providers to ensure appropriate staffing levels for each event
• Support supervision of backstage personnel during events to ensure tasks are completed effectively and safely
• Assist in ensuring events are delivered in accordance with theatre standards, timelines, and contractual obligations

4. Facilities, Systems & Maintenance Coordination

• Work collaboratively with University partners to support building operations, maintenance, and capital improvement initiatives
• Monitor theatre systems and facilities to ensure consistent, reliable operation
• Coordinate routine maintenance and address operational issues as they arise, escalating where required
• Support the upkeep of backstage and technical areas to ensure a safe and functional working environment

1. Health & Safety, Compliance & On-Site Leadership

• Support compliance with all applicable health and safety regulations for staff, crew, and performers
• Promote safe work practices and ensure adherence to theatre policies and procedures
• Provide on-site operational support during events, including evenings and weekends
• Act as the “Manager in the Building” as required, addressing routine operational matters and escalating issues as appropriate
• Assist in responding to incidents or emergencies in accordance with established protocols
• Maintain effective working relationships with internal teams, external partners, and clients
• Contribute to a collaborative, service-oriented environment that supports high-quality event delivery
• Perform other related duties as assigned in support of theatre operations

Required Education:

• Two year post-secondary diploma or degree in theatre production, technical production, event management, or a related field
• Equivalent combination of education and relevant experience in a live event or theatre environment will be considered

Required Experience:

• Minimum 3–5 years of experience in a theatre, live events, or entertainment venue environment (required), with hands-on involvement in production, backstage, or technical operations
• Experience coordinating events or productions, including scheduling, staffing, and working with multiple stakeholders (e.g., artists, clients, technical crews)
• Experience supporting or managing facility rentals, event logistics, or client relationships in a customer-facing environment

Knowledge:

• Knowledge of theatre production and backstage operations, including technical requirements, run-of-show coordination, and artist/crew needs
• Understanding of health and safety practices in a live event or technical environment.
• Familiarity with event scheduling, contracting processes, and basic principles of revenue generation in a venue setting

Skills:

• Ability to organize and support multiple events, ensuring all operational and technical requirements are met
• Ability to organize and support multiple events, ensuring all operational and technical requirements are met
• Strong ability to work with a wide range of stakeholders, including clients, performers, technical crews and internal teams.
• Ability to respond to real-time issues during events, make sound decisions within scope, and escalate when appropriate
• Ability to build and maintain positive relationships with rental clients and ensure a high-quality event experience
• Ability to provide guidance to crew and support team coordination while working collaboratively within a broader operational structure

EFFORT:

Mental:

• Sustained concentration and attention to detail required to coordinate multiple marketing campaigns, maintain digital platforms, and ensure accuracy of promotional materials and event information
• Ability to manage competing priorities and shifting deadlines, requiring frequent task-switching organization, and prioritization
• Problem-solving and sound judgment required during live events, including responding to real-time issues and remaining focused and composed in a fast-paced environment.

Physical:

• Frequent standing and walking for extended periods during event setup, rehearsals, and performances
• Ability to lift, carry, and move moderate-weight equipment and materials (e.g., staging elements, technical equipment)
• Regular movement throughout the facility, including backstage areas, loading zones, and stairs. - Occasional physical setup and coordination of event and production elements in a dynamic environment

WORKING ENVIRONMENT:

• This position is 100% on-site and in-person
• Work is performed primarily in a theatre and event venue setting, including backstage areas, stage, loading docks, and technical spaces, with some administrative work in an office environment
• Regular evening and weekend work is required to support rehearsals, performances, and events, with peak activity during programming periods
• Fast-paced, dynamic environment during live events, requiring responsiveness to changing technical and operational conditions
• Frequent interaction with a wide range of stakeholders, including technical crew, performers, promoters, vendors, and internal staff
• Exposure to typical theatre conditions, including varying noise levels, stage lighting, confined backstage spaces, and occasional outdoor or loading dock environments

How to Apply:

Interested candidates should submit in electronic format a covering letter and their resume. Applications will be accepted until May 9, 2026 or until a suitable candidate is found. We appreciate all applications received; however, only those candidates selected for an interview will be contacted.

This position falls within the bargaining unit represented by the Ontario Public Service Employees Union (OPSEU) and will be subject to the terms and conditions of the collective agreement between the university and the OPSEU. To the extent that policies are not included in the collective agreement, employment will also be governed by the university’s policies which may also be found on our website https://ontariotechu.ca and which may be amended from time-to-time.

Ontario Tech University is actively committed to equity, diversity, inclusion, indigenization and decolonization (EDIID), and welcomes applications from all qualified candidates, while especially encouraging applications from First Nations, Metis, Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadian citizens, permanent residents, Indigenous Peoples in Canada, and those eligible to work in Canada, will be given priority.

Ontario Tech University respects people's different needs and therefore will take all reasonable steps to ensure accommodation for applicants where appropriate. The University is also committed to ensuring that confidentiality is maintained throughout all aspects of the recruitment cycle.

If you require accommodation, please contact Julie Day, Health and Disability Management Specialist. For more information about the universities policies for accommodating employees with disabilities please review the university’s Accessibility Policy

The university acknowledges the lands and people of the Mississaugas of Scugog Island First Nation which is covered under the Williams Treaties. We are situated on the Traditional Territory of the Mississaugas, a branch of the greater Anishinaabeg Nation which includes Algonquin, Ojibway, Odawa and Pottawatomi.

Job Location: Oshawa, Ontario, Canada

Expected Start Date: 5/18/2026

Expected End Date: 8/31/2027