Manager of Resident Care
About the role
Job Description
Section: Resident Care
Division: Long Term Care Services
Department: Community Well-Being
Initial Reporting Location: 960 Notre Dame Ave.
Job Status: Permanent position
Affiliation: Non union
Hours of Work: 70 hours bi-weekly
Range of Pay: Group 15 $132,822.90 to $156,299.85 per annum
The start date will follow the selection process.
A vulnerable sector check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your vulnerable sector check with your application.
Pioneer Manor serves residents 18 years of age and older who have long-term health care needs and who are no longer able to manager in independent living situations. As the largest facility of its kind in North Eastern Ontario, Pioneer Manor is home to 433 residents who are provided with supervision 24 hours a day.
Working at Pioneer Manor, you will help provide residents with a safe, clean, healthy environment where they can receive the care they need, have access to proper nutrition and experience the social benefits of being around their peers. Long term care allows you to focus on your patients' overall well-being and form a connection with them. If you're looking for a workplace where getting to know your patients is a high value, long term care is the right place for you.
Main Function: Fulfill the statutory role of a Director of Nursing and Personal Care under the Long-Term Care Homes Act, 2007. Supervise and direct the nursing staff and personal care staff of Pioneer Manor and the nursing and personal care provided by them and perform any other duties provided for in the regulations.
Characteristic Duties: Under the general supervision of the Director of Long Term Care Services (Pioneer Manor).
- Fulfill the statutory role of a Director of Nursing and Personal Care under the Long-Term Care Homes Act, 2007. Supervise and direct the nursing staff and personal care staff of Pioneer Manor and the nursing and personal care provided by them and perform any other duties provided for in the regulations.
- Ensure positive customer relations with families and residents and follow up as necessary to resolve concerns.
- Oversee staffing and materials management to maintain budget control, seeking efficiencies and opportunities to enhance quality of services.
- Ensure a progressive approach to resident care through the provision of staff education and training opportunities.
- Provide leadership with respect to health care accreditation processes and motivate staff to target positive outcomes.
- Ensure staff awareness of legal responsibility and accountability regarding documentation, confidentiality and resident care, etc.
- Monitor Home trends and evaluate risk management/quality assurance activities; lead and implement operational change initiatives.
- Develop policies, procedures and programs; assess and define goals and objectives in accordance with legislated standards. Manage Home wide infection control procedures.
- Oversee the admission and transfer of residents within the Home.
- Ensure the administration, control and safekeeping of medications by the professional staff.
- Ensure appropriate procedures are in place relating to safety and security of residents, staff and visitors.
- Participate in Committees as required (e.g. Health and Safety, Quality Improvement); liaise with related Ministry and community health and teaching agencies.
- Conduct job performance appraisals, promote, demote, discipline and recommend hiring and discharge of staff; ensure staff development through in-service programs.
- Act as Management's Representative as outlined in the Grievance Procedure.
- Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein.
- Perform other related duties as required.
Qualifications
Education and Training:
- Registered Nurse in possession of a current Certificate of Competence as issued by the College of Nurses of Ontario.
- Bachelor of Science Degree in Nursing and/or specialty in Gerontology from a recognized University with Canadian accreditation would be considered an asset.
- Additional education initiatives to update and expand competencies considered an asset.
Experience:
- A minimum of five (5) years of responsible nursing experience in the management of a large, unionized and highly diversified public or private sector long-term care Home.
Knowledge of:
- Current and emerging management issues within CGS as they affect the Home.
- Best practices within areas of responsibility.
- Horizontal linkages to other relevant governmental levels and services as well as the private sector.
- Comprehensive knowledge of Nursing Administration (budgeting, report writing) and long term (geriatric) nursing care.
- Knowledge of Social Gerontology.
- Must possess a working knowledge of the appropriate legislation as it relates to the Long-Term Care Homes Act (e.g. the Health Disciplines Act, the Occupational Health and Safety Act and the Standards of Nursing Practice).
Abilities to:
- Understand and meet the needs of customers.
- Build the values of the organization into programs, services and policies.
- Set and achieve high standards for the Home.
- Align systems to facilitate better service for the citizens of CGS.
- Link programs, services and policies of the Home to broad policy objectives of the organization.
- Create enthusiasm and motivation for Employees to pursue the targets of CGS.
- Create and respond appropriately to a continuous learning environment.
- Anticipate and manage the impact of change on the Home’s activities.
- Manage the financial, human and physical resources of the Home in a collaborative manner.
- Manage conflict; mediate disputes; assist in reaching consensus.
- Respond quickly to emerging opportunities or risks.
- Provide a stabilizing influence within the Home.
- Demonstrate effective human relations skills in dealing with staff, medical contacts, families, residents.
Personal Suitability:
- Mental and physical fitness to perform essential job functions.
Language:
- Excellent use of English; verbally and in writing.
- French verbal skills highly desirable; written skills an asset.
Other Requirements:
- Provide, at own cost, a Criminal Record Check.
- Provide, at own cost, a Two-Step Mantoux Test (TB).
- Must be physically capable of operating a vehicle safely, possess a valid driver's licence, have an acceptable driving record, and personal insurance coverage.
Competencies: Competency Library - Level 2 Proficiency (Supervisory)
How To Apply
If you are viewing this job posting through a website other than the City of Greater Sudbury's, please visit www.greatersudbury.ca/jobs to apply online.
We must receive your resume before 11:59 p.m. on November 13, 2025. For those providing a French language resume, please also include an English version.
- Follow the step by step application process.
- Ensure you attached a cover letter and resume. Acceptable file types are:
- .doc
- .docx
- .txt
- .rtf
- Upon submission of your application, you will get a confirmation on the screen that your application has been successfully submitted. You will also receive an e-mail confirmation to the e-mail address on your profile.
All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.
Live outside Canada or new to Canada?
The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)
Contact Us:
For technical difficulties, issues, questions or accommodations with an application made online email myJOBS@greatersudbury.ca
#LI-DNI
About Greater Sudbury
Welcome to the City of Greater Sudbury, a growing community recognized for innovation, leadership and a great northern lifestyle.
As an employee of our municipality, you get to enjoy working as a part of a team which enhances the quality of life for our residents. We provide a great employment experience which leads to a great resident experience. If you are passionate about our community, its people and its future, join our team and we can work together for an even better Greater Sudbury.
Our work is service driven and there are hundreds of technical, professional and operational roles that provide service to residents and businesses in our community. Local government provides an unparalleled environment to see your work transformed into a positive contribution to your city.
Manager of Resident Care
About the role
Job Description
Section: Resident Care
Division: Long Term Care Services
Department: Community Well-Being
Initial Reporting Location: 960 Notre Dame Ave.
Job Status: Permanent position
Affiliation: Non union
Hours of Work: 70 hours bi-weekly
Range of Pay: Group 15 $132,822.90 to $156,299.85 per annum
The start date will follow the selection process.
A vulnerable sector check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your vulnerable sector check with your application.
Pioneer Manor serves residents 18 years of age and older who have long-term health care needs and who are no longer able to manager in independent living situations. As the largest facility of its kind in North Eastern Ontario, Pioneer Manor is home to 433 residents who are provided with supervision 24 hours a day.
Working at Pioneer Manor, you will help provide residents with a safe, clean, healthy environment where they can receive the care they need, have access to proper nutrition and experience the social benefits of being around their peers. Long term care allows you to focus on your patients' overall well-being and form a connection with them. If you're looking for a workplace where getting to know your patients is a high value, long term care is the right place for you.
Main Function: Fulfill the statutory role of a Director of Nursing and Personal Care under the Long-Term Care Homes Act, 2007. Supervise and direct the nursing staff and personal care staff of Pioneer Manor and the nursing and personal care provided by them and perform any other duties provided for in the regulations.
Characteristic Duties: Under the general supervision of the Director of Long Term Care Services (Pioneer Manor).
- Fulfill the statutory role of a Director of Nursing and Personal Care under the Long-Term Care Homes Act, 2007. Supervise and direct the nursing staff and personal care staff of Pioneer Manor and the nursing and personal care provided by them and perform any other duties provided for in the regulations.
- Ensure positive customer relations with families and residents and follow up as necessary to resolve concerns.
- Oversee staffing and materials management to maintain budget control, seeking efficiencies and opportunities to enhance quality of services.
- Ensure a progressive approach to resident care through the provision of staff education and training opportunities.
- Provide leadership with respect to health care accreditation processes and motivate staff to target positive outcomes.
- Ensure staff awareness of legal responsibility and accountability regarding documentation, confidentiality and resident care, etc.
- Monitor Home trends and evaluate risk management/quality assurance activities; lead and implement operational change initiatives.
- Develop policies, procedures and programs; assess and define goals and objectives in accordance with legislated standards. Manage Home wide infection control procedures.
- Oversee the admission and transfer of residents within the Home.
- Ensure the administration, control and safekeeping of medications by the professional staff.
- Ensure appropriate procedures are in place relating to safety and security of residents, staff and visitors.
- Participate in Committees as required (e.g. Health and Safety, Quality Improvement); liaise with related Ministry and community health and teaching agencies.
- Conduct job performance appraisals, promote, demote, discipline and recommend hiring and discharge of staff; ensure staff development through in-service programs.
- Act as Management's Representative as outlined in the Grievance Procedure.
- Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein.
- Perform other related duties as required.
Qualifications
Education and Training:
- Registered Nurse in possession of a current Certificate of Competence as issued by the College of Nurses of Ontario.
- Bachelor of Science Degree in Nursing and/or specialty in Gerontology from a recognized University with Canadian accreditation would be considered an asset.
- Additional education initiatives to update and expand competencies considered an asset.
Experience:
- A minimum of five (5) years of responsible nursing experience in the management of a large, unionized and highly diversified public or private sector long-term care Home.
Knowledge of:
- Current and emerging management issues within CGS as they affect the Home.
- Best practices within areas of responsibility.
- Horizontal linkages to other relevant governmental levels and services as well as the private sector.
- Comprehensive knowledge of Nursing Administration (budgeting, report writing) and long term (geriatric) nursing care.
- Knowledge of Social Gerontology.
- Must possess a working knowledge of the appropriate legislation as it relates to the Long-Term Care Homes Act (e.g. the Health Disciplines Act, the Occupational Health and Safety Act and the Standards of Nursing Practice).
Abilities to:
- Understand and meet the needs of customers.
- Build the values of the organization into programs, services and policies.
- Set and achieve high standards for the Home.
- Align systems to facilitate better service for the citizens of CGS.
- Link programs, services and policies of the Home to broad policy objectives of the organization.
- Create enthusiasm and motivation for Employees to pursue the targets of CGS.
- Create and respond appropriately to a continuous learning environment.
- Anticipate and manage the impact of change on the Home’s activities.
- Manage the financial, human and physical resources of the Home in a collaborative manner.
- Manage conflict; mediate disputes; assist in reaching consensus.
- Respond quickly to emerging opportunities or risks.
- Provide a stabilizing influence within the Home.
- Demonstrate effective human relations skills in dealing with staff, medical contacts, families, residents.
Personal Suitability:
- Mental and physical fitness to perform essential job functions.
Language:
- Excellent use of English; verbally and in writing.
- French verbal skills highly desirable; written skills an asset.
Other Requirements:
- Provide, at own cost, a Criminal Record Check.
- Provide, at own cost, a Two-Step Mantoux Test (TB).
- Must be physically capable of operating a vehicle safely, possess a valid driver's licence, have an acceptable driving record, and personal insurance coverage.
Competencies: Competency Library - Level 2 Proficiency (Supervisory)
How To Apply
If you are viewing this job posting through a website other than the City of Greater Sudbury's, please visit www.greatersudbury.ca/jobs to apply online.
We must receive your resume before 11:59 p.m. on November 13, 2025. For those providing a French language resume, please also include an English version.
- Follow the step by step application process.
- Ensure you attached a cover letter and resume. Acceptable file types are:
- .doc
- .docx
- .txt
- .rtf
- Upon submission of your application, you will get a confirmation on the screen that your application has been successfully submitted. You will also receive an e-mail confirmation to the e-mail address on your profile.
All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.
Live outside Canada or new to Canada?
The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)
Contact Us:
For technical difficulties, issues, questions or accommodations with an application made online email myJOBS@greatersudbury.ca
#LI-DNI
About Greater Sudbury
Welcome to the City of Greater Sudbury, a growing community recognized for innovation, leadership and a great northern lifestyle.
As an employee of our municipality, you get to enjoy working as a part of a team which enhances the quality of life for our residents. We provide a great employment experience which leads to a great resident experience. If you are passionate about our community, its people and its future, join our team and we can work together for an even better Greater Sudbury.
Our work is service driven and there are hundreds of technical, professional and operational roles that provide service to residents and businesses in our community. Local government provides an unparalleled environment to see your work transformed into a positive contribution to your city.