Retail Chef Manager - Aramark @ Queen's University
Top Benefits
About the role
Job Description Reporting to the Food Service Director, the Retail Chef Manager oversees the day-to-day operation for Aramark food retail operations on campus at Queen?s University in Kingston, ON. This involves planning, organizing, directing, controlling, and evaluating the operations. The Retail Chef Manager is responsible for providing leadership to a team of 15-30 food service associates.
Duties will also include food purchasing, costing, inventory control and menu development. The candidate must also have excellent interpersonal, communication and organizational skills and have an excellent track record of leadership and motivation. They must also maintain a high level of quality and consistency on a regular basis and have a minimum of 3-5 years? experience in a similar position in a fast-paced, high-volume environment.
Job Responsibilities
- Responsible for making sure the daily operation of the components are running smoothly with the understanding that there will be times when you will have to ?jump in? and work within the components
- Implements and leads compliance on all Aramark operating standards, Franchise standards, and legislated standards within the components including company policy and procedure, Health and Safety Standards and Safe Food Handling
- Develops operational components forecasts each period and can explain variances in sales, costs and operational activities
- Responsible for overseeing staff scheduling, tracks daily labour on schedule and reports to Director of Retail Operations on a daily basis
- Responsible for inventory controls, food, labour and direct costs
- Assist on a weekly basis with inventory
- Ensure quality, courteous service is provided to all customers
- Works with the team to manage all hiring, staffing, labour, progressive discipline, accommodation, training and administration of HR policies
- Assist in disciplinary action alongside the Food Service Director and Human Resources
- Develops and motivates Supervisory staff to attain proper standards of performance
- Monitor equipment repair and maintenance
- Collects, records, and deposits all revenues received at the component
- Maintains compliance of all cash handling and cash auditing procedures, reports any overage/shortages
- Ensure adherence to Aramark?s policies and procedures
- Ensure adherence to Aramark?s Health and Safety Programs
Qualifications
- At least 3-5 years of similar experience in a fast-paced food service environment.
- Knowledge of computerized spreadsheet and word processing programs.
- Self-directed with strong interpersonal and communications skills.
- Strong organizational and time management skills.
- Positive attitude and genuine customer focus orientation
- Able to be flexible, evening and weekend shifts when required.
What We Offer
- Extended benefits including health, dental and vision from the first day of employment
- Aramark Canada?s Defined Contribution Pension Plan from the first day of employment
- Three (3) week?s annual paid vacation + 3 personal days
- Employee Recognition Program including Service Awards
- Diverse and inclusive workforce
- Aramark Scholarship Program for dependents of full- time employees
Please note all candidates considered for hire will be required to successfully pass a criminal background check.
#ACAN300
About Aramark At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.
You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters .?
About Aramark Canada
Since 1936, Aramark has long been recognized as the trusted leader in service. Clients call us for delicious meals, clean spaces, or to simply lend a helping hand to run their business smoothly. Our services speak for themselves—but our real asset? Our people. We proudly put our people first. We attract talent with an intrinsic drive to serve with empathy, and we empower them to pursue their unique purpose, passion, and impact on the world. Our teams have the training, tools, and resources they need to think bigger, collaborate seamlessly, and take hospitality one step further. We set the standard high because we love to find new ways to go beyond what’s expected. Our people, our clients, and our guests are our inspiration. This approach to hospitality is how we turn everyday moments into experiences that matter.
Retail Chef Manager - Aramark @ Queen's University
Top Benefits
About the role
Job Description Reporting to the Food Service Director, the Retail Chef Manager oversees the day-to-day operation for Aramark food retail operations on campus at Queen?s University in Kingston, ON. This involves planning, organizing, directing, controlling, and evaluating the operations. The Retail Chef Manager is responsible for providing leadership to a team of 15-30 food service associates.
Duties will also include food purchasing, costing, inventory control and menu development. The candidate must also have excellent interpersonal, communication and organizational skills and have an excellent track record of leadership and motivation. They must also maintain a high level of quality and consistency on a regular basis and have a minimum of 3-5 years? experience in a similar position in a fast-paced, high-volume environment.
Job Responsibilities
- Responsible for making sure the daily operation of the components are running smoothly with the understanding that there will be times when you will have to ?jump in? and work within the components
- Implements and leads compliance on all Aramark operating standards, Franchise standards, and legislated standards within the components including company policy and procedure, Health and Safety Standards and Safe Food Handling
- Develops operational components forecasts each period and can explain variances in sales, costs and operational activities
- Responsible for overseeing staff scheduling, tracks daily labour on schedule and reports to Director of Retail Operations on a daily basis
- Responsible for inventory controls, food, labour and direct costs
- Assist on a weekly basis with inventory
- Ensure quality, courteous service is provided to all customers
- Works with the team to manage all hiring, staffing, labour, progressive discipline, accommodation, training and administration of HR policies
- Assist in disciplinary action alongside the Food Service Director and Human Resources
- Develops and motivates Supervisory staff to attain proper standards of performance
- Monitor equipment repair and maintenance
- Collects, records, and deposits all revenues received at the component
- Maintains compliance of all cash handling and cash auditing procedures, reports any overage/shortages
- Ensure adherence to Aramark?s policies and procedures
- Ensure adherence to Aramark?s Health and Safety Programs
Qualifications
- At least 3-5 years of similar experience in a fast-paced food service environment.
- Knowledge of computerized spreadsheet and word processing programs.
- Self-directed with strong interpersonal and communications skills.
- Strong organizational and time management skills.
- Positive attitude and genuine customer focus orientation
- Able to be flexible, evening and weekend shifts when required.
What We Offer
- Extended benefits including health, dental and vision from the first day of employment
- Aramark Canada?s Defined Contribution Pension Plan from the first day of employment
- Three (3) week?s annual paid vacation + 3 personal days
- Employee Recognition Program including Service Awards
- Diverse and inclusive workforce
- Aramark Scholarship Program for dependents of full- time employees
Please note all candidates considered for hire will be required to successfully pass a criminal background check.
#ACAN300
About Aramark At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.
You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters .?
About Aramark Canada
Since 1936, Aramark has long been recognized as the trusted leader in service. Clients call us for delicious meals, clean spaces, or to simply lend a helping hand to run their business smoothly. Our services speak for themselves—but our real asset? Our people. We proudly put our people first. We attract talent with an intrinsic drive to serve with empathy, and we empower them to pursue their unique purpose, passion, and impact on the world. Our teams have the training, tools, and resources they need to think bigger, collaborate seamlessly, and take hospitality one step further. We set the standard high because we love to find new ways to go beyond what’s expected. Our people, our clients, and our guests are our inspiration. This approach to hospitality is how we turn everyday moments into experiences that matter.