About the role
Job Description:
On behalf of our client, Affinity is seeking a ServiceNow Developer for a 12-month contract engagement. This role will support the design, development, and enhancement of ServiceNow solutions, with a focus on service request and fulfilment, Service Portal, automation, and integrations within a complex enterprise and public-sector environment.
Responsibilities:
- Design and build ServiceNow service request and fulfilment functionality, including requests, request items, and tasks, using workflows to manage data flows between customers and fulfilment teams
- Develop and enhance ServiceNow Service Portal features, including the customer-facing service catalogue, service requests, dashboards, and portal widgets
- Configure and manage ServiceNow security models, including access control lists (ACLs), portal widget security, and catalog access
- Leverage ServiceNow scripting and platform functionality to automate manual and repetitive tasks
- Implement integrations and process automation using ServiceNow Orchestration
- Load, manipulate, and maintain data between ServiceNow and external systems
- Support upgrades across ServiceNow family packs and participate in resolving upgrade-related issues
- Collaborate with business stakeholders and delivery teams within an Agile delivery framework
ServiceNow Modules:
Experience in one or more of the following module groupings is required:
- Catalog & Software Asset Management (SAM)
- Finance & Hardware Asset Management (HAM)
- Data and/or Enterprise Common Platform (ECP)
- ITSM and Project Portfolio Management
Qualifications:
- 3+ years of hands-on experience developing solutions on the ServiceNow platform
- Proven experience delivering ServiceNow solutions in large public-sector environments, such as provincial, municipal, state, or federal government organizations
- Strong experience building complex Service Portal and Request Fulfilment solutions
- Experience participating in Agile project environments, collaborating with business stakeholders and cross-functional delivery teams
- Hands-on experience supporting ITSM / ITIL-based implementations
- Demonstrated expertise in:
- Service request and fulfilment workflows
- ServiceNow scripting and automation
- Orchestration and system integrations
- Data loading, transformation, and maintenance
- Service Portal development and configuration
- Platform upgrades and upgrade remediation
Affinity Earn:
Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/
About Affinity:
Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.
For more information on Affinity, please visit www.affinity-group.ca
Job Number: 12904
About Affinity
Welcome to Affinity Group — your trusted partner in business and technology consulting. As a carbon-neutral company certified by ClimatePartner and recognized by the Globe and Mail as one of Canada's fastest-growing companies, we are dedicated to delivering an unrivalled experience for our employees, consultants, and clients.
Professional Excellence Across Disciplines:
- Cyber Security Solutions: Protecting your operations with cutting-edge security measures.
- Data Analytics and Business Intelligence: Transforming data into strategic insights.
- Digital Transformation: Pioneering digital innovations to future-proof your business.
- Enterprise Applications: Streamlining business processes through advanced software solutions.
- Project Management: Delivering projects with precision and efficiency.
- Technology Strategy & Architecture: Crafting robust IT frameworks to support scalable growth.
Delivering Tailored Solutions: We provide flexible, bespoke solutions designed to meet the specific demands of your business, driving your success forward with precision and innovation.
Global Reach with Affinity International: Expand your capabilities with our international talent solutions. Discover how we bring global expertise to your local and international projects at affinity-group.ca/international-companies.
Empowering Our Consultants: We are committed to facilitating professional growth and success. Explore a wide array of job opportunities through our referral program, AffinityEARN. Find your next challenge on our jobs page at affinity-group.ca/jobs or LinkedIn.
Ready to Enhance Your Business? Contact us today to discuss how we can support your goals. Email us at Sales@affinity-group.ca for inquiries and solutions tailored to your needs.
Join the innovative and supportive environment at Affinity Group, where we transform challenges into opportunities and individual potential into achievements. Discover more about how we can collaborate on our website below!
About the role
Job Description:
On behalf of our client, Affinity is seeking a ServiceNow Developer for a 12-month contract engagement. This role will support the design, development, and enhancement of ServiceNow solutions, with a focus on service request and fulfilment, Service Portal, automation, and integrations within a complex enterprise and public-sector environment.
Responsibilities:
- Design and build ServiceNow service request and fulfilment functionality, including requests, request items, and tasks, using workflows to manage data flows between customers and fulfilment teams
- Develop and enhance ServiceNow Service Portal features, including the customer-facing service catalogue, service requests, dashboards, and portal widgets
- Configure and manage ServiceNow security models, including access control lists (ACLs), portal widget security, and catalog access
- Leverage ServiceNow scripting and platform functionality to automate manual and repetitive tasks
- Implement integrations and process automation using ServiceNow Orchestration
- Load, manipulate, and maintain data between ServiceNow and external systems
- Support upgrades across ServiceNow family packs and participate in resolving upgrade-related issues
- Collaborate with business stakeholders and delivery teams within an Agile delivery framework
ServiceNow Modules:
Experience in one or more of the following module groupings is required:
- Catalog & Software Asset Management (SAM)
- Finance & Hardware Asset Management (HAM)
- Data and/or Enterprise Common Platform (ECP)
- ITSM and Project Portfolio Management
Qualifications:
- 3+ years of hands-on experience developing solutions on the ServiceNow platform
- Proven experience delivering ServiceNow solutions in large public-sector environments, such as provincial, municipal, state, or federal government organizations
- Strong experience building complex Service Portal and Request Fulfilment solutions
- Experience participating in Agile project environments, collaborating with business stakeholders and cross-functional delivery teams
- Hands-on experience supporting ITSM / ITIL-based implementations
- Demonstrated expertise in:
- Service request and fulfilment workflows
- ServiceNow scripting and automation
- Orchestration and system integrations
- Data loading, transformation, and maintenance
- Service Portal development and configuration
- Platform upgrades and upgrade remediation
Affinity Earn:
Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/
About Affinity:
Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.
For more information on Affinity, please visit www.affinity-group.ca
Job Number: 12904
About Affinity
Welcome to Affinity Group — your trusted partner in business and technology consulting. As a carbon-neutral company certified by ClimatePartner and recognized by the Globe and Mail as one of Canada's fastest-growing companies, we are dedicated to delivering an unrivalled experience for our employees, consultants, and clients.
Professional Excellence Across Disciplines:
- Cyber Security Solutions: Protecting your operations with cutting-edge security measures.
- Data Analytics and Business Intelligence: Transforming data into strategic insights.
- Digital Transformation: Pioneering digital innovations to future-proof your business.
- Enterprise Applications: Streamlining business processes through advanced software solutions.
- Project Management: Delivering projects with precision and efficiency.
- Technology Strategy & Architecture: Crafting robust IT frameworks to support scalable growth.
Delivering Tailored Solutions: We provide flexible, bespoke solutions designed to meet the specific demands of your business, driving your success forward with precision and innovation.
Global Reach with Affinity International: Expand your capabilities with our international talent solutions. Discover how we bring global expertise to your local and international projects at affinity-group.ca/international-companies.
Empowering Our Consultants: We are committed to facilitating professional growth and success. Explore a wide array of job opportunities through our referral program, AffinityEARN. Find your next challenge on our jobs page at affinity-group.ca/jobs or LinkedIn.
Ready to Enhance Your Business? Contact us today to discuss how we can support your goals. Email us at Sales@affinity-group.ca for inquiries and solutions tailored to your needs.
Join the innovative and supportive environment at Affinity Group, where we transform challenges into opportunities and individual potential into achievements. Discover more about how we can collaborate on our website below!