Parking Lot Attendant - Eastern Health
About the role
Parking Lot Attendant - Eastern Health
Starting Wage: $16.25
Reporting to the Management Team, this position will rotate between 3 different parking lot sites and requires reliable personal transportation. Parking Lot Attendants play a crucial role in ensuring smooth operations within the parking facility. This position involves customer service, managing incoming and outgoing vehicles, and assisting the public and staff members with parking-related inquiries.
Responsibilities and Deliverables:
- Provide Superior Customer Service. Greeting customers and providing information regarding available parking spaces.
- Assist customers in the use of automated parking equipment, recognizing and respecting the individual needs of each customer.
- Processing payments for parking, answering questions, and providing directions.
- Assist with traffic spotting and traffic flow by directing incoming vehicles to available parking locations, ensuring orderly and efficient parking.
- Completing minor equipment repairs as required, and minimizing any downtime to parking operation.
- Cleaning workspaces and parking equipment frequently.
- Actively identify and report any issues with equipment to the supervisor.
- Patrol parking lots and issue notices for infractions as required.
- Setting up and taking down mobile signs.
- Build positive relationships with customers.
- Note the nature of complaints received by customers, and actively help develop and suggest solutions.
- Communicate verbally with customers and clients in English.
- Performs other duties as requested by the Management Team.
Required Qualifications and Competencies:
- Minimum of 1 year of customer service experience preferred.
- Class 5 Drivers Licence and clean driving abstract (asset)
- Excellent interpersonal skills, including a positive attitude, poise and diplomacy.
- Good communication skills, both verbal and written.
- Strong work ethic and commitment to customer service.
- Ability to work with a team.
- Reliable personal transportation.
All parking management companies are not the same, Concord Parking is unique, and our approach is changing how leading organizations make the most of their parking assets. We’ve grown rapidly as a result of delivering technology and innovation not previously offered by traditional parking companies. Our focus is on providing clients with specialized parking management services that:
- Enhance the customer parking experience
- Utilize the best in industry technology
- Maximize revenue and return on parking assets
- Provide clients with highly skilled and motivated personnel
Concord Parking offers a great working environment and the most development opportunities of any parking enforcement company in the country. As a part of the Paladin Security Group, we have a coast-to-coast reputation as an Employer of Choice. We have been selected as a Best Place to Work by Glassdoor and are the only security firm ever recognized as one of Canada’s Best Managed Companies. We are committed to offering the best employment and career development opportunities in the industry because we want the very best and brightest people our industry has to offer.
Please allow 15 - 20 minutes to complete your application
About Concord Parking
Following three decades of managing major parking facilities at regional shopping centres, educational facilities, and large office complexes throughout B.C. and Alberta, Concord (Acquired by Paladin Security in March 2017) formed a separate parking management division under the name Concord Parking in 2011. Concord Parking's mandate is to provide clients with specialized parking management services designed to:
Enhance customer parking experience utilizing best in industry technology.
Maximize our clients' return on parking assets.
Provide our clients with highly skilled/motivated personnel.
Allow clients to benefit from improved efficiencies and economies of scale.
Concord Parking will be unique in its approach to parking management. State-of-the-art equipment and leading edge technology will be utilized in its revenue and service management strategy.
Parking Lot Attendant - Eastern Health
About the role
Parking Lot Attendant - Eastern Health
Starting Wage: $16.25
Reporting to the Management Team, this position will rotate between 3 different parking lot sites and requires reliable personal transportation. Parking Lot Attendants play a crucial role in ensuring smooth operations within the parking facility. This position involves customer service, managing incoming and outgoing vehicles, and assisting the public and staff members with parking-related inquiries.
Responsibilities and Deliverables:
- Provide Superior Customer Service. Greeting customers and providing information regarding available parking spaces.
- Assist customers in the use of automated parking equipment, recognizing and respecting the individual needs of each customer.
- Processing payments for parking, answering questions, and providing directions.
- Assist with traffic spotting and traffic flow by directing incoming vehicles to available parking locations, ensuring orderly and efficient parking.
- Completing minor equipment repairs as required, and minimizing any downtime to parking operation.
- Cleaning workspaces and parking equipment frequently.
- Actively identify and report any issues with equipment to the supervisor.
- Patrol parking lots and issue notices for infractions as required.
- Setting up and taking down mobile signs.
- Build positive relationships with customers.
- Note the nature of complaints received by customers, and actively help develop and suggest solutions.
- Communicate verbally with customers and clients in English.
- Performs other duties as requested by the Management Team.
Required Qualifications and Competencies:
- Minimum of 1 year of customer service experience preferred.
- Class 5 Drivers Licence and clean driving abstract (asset)
- Excellent interpersonal skills, including a positive attitude, poise and diplomacy.
- Good communication skills, both verbal and written.
- Strong work ethic and commitment to customer service.
- Ability to work with a team.
- Reliable personal transportation.
All parking management companies are not the same, Concord Parking is unique, and our approach is changing how leading organizations make the most of their parking assets. We’ve grown rapidly as a result of delivering technology and innovation not previously offered by traditional parking companies. Our focus is on providing clients with specialized parking management services that:
- Enhance the customer parking experience
- Utilize the best in industry technology
- Maximize revenue and return on parking assets
- Provide clients with highly skilled and motivated personnel
Concord Parking offers a great working environment and the most development opportunities of any parking enforcement company in the country. As a part of the Paladin Security Group, we have a coast-to-coast reputation as an Employer of Choice. We have been selected as a Best Place to Work by Glassdoor and are the only security firm ever recognized as one of Canada’s Best Managed Companies. We are committed to offering the best employment and career development opportunities in the industry because we want the very best and brightest people our industry has to offer.
Please allow 15 - 20 minutes to complete your application
About Concord Parking
Following three decades of managing major parking facilities at regional shopping centres, educational facilities, and large office complexes throughout B.C. and Alberta, Concord (Acquired by Paladin Security in March 2017) formed a separate parking management division under the name Concord Parking in 2011. Concord Parking's mandate is to provide clients with specialized parking management services designed to:
Enhance customer parking experience utilizing best in industry technology.
Maximize our clients' return on parking assets.
Provide our clients with highly skilled/motivated personnel.
Allow clients to benefit from improved efficiencies and economies of scale.
Concord Parking will be unique in its approach to parking management. State-of-the-art equipment and leading edge technology will be utilized in its revenue and service management strategy.