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Dental Adjudicator

Kelowna, BC
CA$48,000 - CA$53,000/Annual
Mid Level
full_time

Top Benefits

Dental care coverage
Extended health care benefits
Life insurance protection

About the role

Dental Adjudicator, Kelowna We’re looking for a dynamic Dental Adjudicator with a minimum of 1 year experience in dental claims adjudication to work as part of our Customer Support team!What will you be doing: The Dental Adjudicator will provide excellent customer service to our clients. This will include but is not limited to:

  • Process dental claims and predeterminations accurately in a timely manner within established service standards
  • Answer phone calls and assist members and providers with claim/coverage inquiries
  • Identify and resolve claim situations in a timely manner
  • Contribute to the continuous improvement of business processes
  • Additional basic tasks within dental as required
  • Assist colleagues and members with claim inquiries

What you will bring:

  • Previous experience of 1 year in dental adjudication and in a Customer Service role
  • Ability to handle high stress situations in a fast-paced production environment
  • Outstanding client service, interpersonal and communication skills to build positive relationships with our clients
  • Capable of interpreting and applying claim guidelines while working through ambiguous situations
  • Must be comfortable working in an environment with quickly changing priorities
  • Able to work independently with little supervision
  • Strong organization, multi-tasking, prioritization, and problem-solving skills
  • Dedicated team player with the ability to take the initiative, be independent with a positive attitude and dedication to quality and accuracy
  • Highly organized, accurate and detail oriented
  • Well developed ability to perform mathematical calculations and to see beyond the numbers

What we can offer:

  • Group Benefits Plan
  • Growth Opportunities
  • Competitive Salary
  • Job Type: Full-time, Permanent

Benefits**:**

  • Casual dress
  • Dental care
  • Employee Assistance Program
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care
  • Wellness program

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No weekends

Location:Kelowna BC
Annual Salary Range:$48,000 to $53,000

About Simply Benefits

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Simply Benefits is a Third-Party Payor (TPP) specializing in delivering fully digital Employee Health Benefits solutions through our network of Canadian Advisor partners. Our mission is to streamline the employee benefits experience for Advisors, Employers, and Employees by addressing common pain points such as paper applications, lengthy 30-day onboarding processes, and disjointed employee experiences.