Company Description

With five locations across Toronto, Pizzeria Libretto has grown while staying true to its roots. Executive Chef Rocco Agostino leads with a passion for simple, honest food—honouring his Italian culinary heritage while celebrating Canada’s rich local ingredients and community values. Our menus reflect a creative and forward-thinking take on Italian classics, blending tradition with innovation to deliver fresh, homegrown flavours in every dish.

Job Description

As a Server, you are responsible for delivering exceptional food and beverage service, ensuring each guest enjoys a memorable dining experience through genuine hospitality and knowledgeable service. You will provide timely, accurate, and friendly service while maintaining the cleanliness and organization of your section and the restaurant as a whole.

• Servers will be expected to complete job duties as requested in a prompt and organized fashion, abiding by the standard checklist and quality specifications as provided by the Restaurant Manager or Floor Manager.

• Serve sections according to assignment

• Open/ close the restaurant in accordance with opening/ closing procedures

• Have an excellent understanding of the POS system, its tools & our ordering policies; enter all orders ensuring accuracy

• Work as an indispensable member of a team; challenging supporting fellow teammates

• Have a working knowledge of the food, wine & cheese program

• Attend all product training and seminars (as required)

• Be prompt, on the floor and prepared to work at scheduled start time

• Be able to work in a standing position for long periods of time (up to 8 hours)

• Adhere to all core standards and always follow Steps of Service as listed in the Server Training Manual

• Put yourself in a position to exceed our guests expectations by creating memorable experiences

• Be familiar with and agree to company cash handling procedures

• Educate and guide guests through menu items and encourage different wine and food pairings to promote the ultimate dining experience

• Perform additional responsibilities, although not detailed, as requested by Manager

• Attends all scheduled employee meetings and brings suggestions for improvement

• Strategic thinking

Qualifications

• Prior knowledge and interest in Italian food and wine

• Preferred 2-3 years experience serving in a similar setting

• Smart Serve certification required

• Basic knowledge and understanding of wines, spirits and all alcoholic beverages

• Ability to work efficiently and consistently in a fast paced environment

• Proven ability to lead a team, be a motivational team player

• Have the ability to carry a weight/ physical workload of up to 40lbs

• Be able to work in standing position for long periods of time (up to 8 hours)

• Work in a standing position for long periods of time

• Excellent problem solving and customer service skills

• Strong interpersonal and verbal communication skills

• Strong sense of ethics, values

• Self-motivated and organized

• Energetic and enthusiastic

• Professional appearance

Additional Information

All job descriptions are subject to a periodic review. Other duties will be assigned by management occasionally. Changes will be discussed prior to or at the time of amendment.