Who you are

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 13+ years of experience in enterprise software product management or platform strategy
• Strong understanding of hyperscaler cloud platforms and enterprise SaaS architectures
• Experience driving complex initiatives across multiple product teams without direct engineering ownership
• Exceptional communication skills and strong executive presence
• Proven ability to influence product strategy and roadmaps across large organizations
• Strong operational discipline with the ability to manage multiple concurrent initiatives
• We strongly value candidates who bring experience working within or closely with the Amazon ecosystem
• Previous experience working at AWS in product management, platform strategy, or ecosystem roles
• Familiarity with AWS platforms including AWS services, enterprise AI platforms, security platforms, data platforms, and Amazon Workspace
• Experience navigating AWS’s product organization and collaborating across multiple engineering teams
• Experience delivering integrations or co-innovation initiatives involving Amazon technologies
• Existing relationships within AWS’s product ecosystem
• Experience working within AWS Services such as AI, data, or security platform product organizations is particularly valuable

What the job involves

• At ServiceNow, our technology makes the world work for everyone, and our people make it possible
• We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities
• A critical part of our platform strategy is deep collaboration across the cloud ecosystem, including strategic co-innovation with Amazon across AWS infrastructure, enterprise AI platforms, data services, security platforms, and Amazon workspace productivity ecosystems
• ServiceNow is seeking a seasoned product leader to drive product strategy and execution for our Amazon ecosystem partnerships
• This role serves as the single-threaded product leader responsible for defining and driving ServiceNow’s end-to-end product strategy with AWS and supporting our GTM teams to help customers adopt our joint solutions
• ServiceNow integrates with AWS technologies across multiple layers of the enterprise technology stack - AI + Data + Workflows + Security
• Important: This role is not a traditional alliance or partner management position
• It is a product leadership role focused on defining joint product strategy, presenting to executives on both sides, influencing product roadmaps across organizations, and driving adoption of joint product capabilities
• You'll develop and drive the end-to-end product strategy between ServiceNow and AWS across AI + Data + Workflows + Security
• Identify strategic co-innovation opportunities across our stacks
• Build and maintain the “better together” product narrative that clearly articulates joint value for customers
• Coordinate with multiple ServiceNow product teams to prioritize and deliver integrations with AWS services
• Coordinate with program management team to track integrations across their full lifecycle—from concept and roadmap alignment through launch and enterprise deployment
• Ensure integrations deliver meaningful product differentiation and measurable customer value
• Partner with product teams, product marketing and field teams to ensure integrations are supported with strong sales enablement and deployment guidance
• Monitor customer adoption and production usage of integrations and drive improvements where necessary
• Establish strong working relationships with AWS product leaders. Connect domain leaders across both organizations to drive strategic collaboration
• Facilitate alignment between ServiceNow and AWS product teams to coordinate roadmaps and accelerate innovation
• Maintain a clear view of ServiceNow’s product strategy with AWS across the full technology stack
• Provide senior leadership with visibility into co-innovation initiatives, roadmap alignment, and ecosystem opportunities
• At company conferences; drive customer discussions, present demos and evangelize ‘Better Together’ story
• Success in this role will be measured by:
• Delivery of strategic co-innovation initiatives with AWS
• Adoption of joint integrations by enterprise customers
• Acceleration of roadmap alignment between ServiceNow and AWS product teams
• Strength and clarity of the end-to-end “better together” product story

Benefits

• Commuter benefits
• Annual learning stipends
• Work from home opportunities
• Generous family leave
• Matched donations
• Flexible PTO
• 401(k) matching
• Paid volunteer time