Top Benefits
About the role
Position Summary
Are you passionate about technology and helping others succeed? We are looking for an enthusiastic and experienced National Product Trainer to join our dynamic team. In this role, you will have the opportunity to travel across the country, working closely with customers and teams to deliver expert training, support, and product knowledge. You’ll be the key resource for empowering clients with the tools and information they need to make informed decisions and optimize their use of our cutting-edge products. If you're a self-motivated professional with a knack for communication and a technical mindset, we want to hear from you!
Job Type: Full-Time Permanent
Work Setting: This is a home-based position and will entail frequent travel across Canada.
Responsibilities - Business and Sales
- New Business Development: Identify and assess sales opportunities within the designated region, fostering new business partnerships to support growth.
- Sales Targets: Achieve and exceed sales quotas and territory performance goals.
- Customer Relationship Management: Maintain and expand relationships with current customers, including dispensers, audiologists.
- Technical Presentations: Conduct product demonstrations and presentations.
- Sales Strategy: Regularly evaluate performance against objectives and adjust strategies to improve outcomes.
- Travel & Events: Travel to customer locations, attend tradeshows, conferences, and contribute to workshops.
- Sales Policies Compliance: Ensure all sales activities align with the company’s sales policies and procedures.
- CRM Management: Maintain up-to-date customer contact records.
Responsibilities - Customer Training and Support
- Product Training: Provide training on products and software, ensuring a high level of customer satisfaction.
- Issue Resolution: Address technical and quality issues, working closely with the Customer Service and Audiology teams.
- Supportive Role: Collaborate with the Audiology team to support territory goals.
Responsibilities - Admin
- Reporting: Provide timely field activity reports and assist with business/product planning.
- Product Feedback: Share insights on product performance with the Audiology team.
- Compliance & Special Projects: Lead vendor compliance activities and work on special projects as assigned.
Experience and Qualifications
- Interpersonal Skills: Strong written and verbal communication abilities.
- Self-Starter: Motivated and able to work independently while also being a team player.
- Adaptability: Able to perform various roles (sales, training, technical support) in a dynamic environment.
- Technical Aptitude: Comfortable with product demonstrations, presentations, and handling technical issues.
- Time Management: Ability to prioritize tasks and manage time effectively.
- Microsoft Office Proficiency: Skilled in Excel, PowerPoint, and Word.
This role requires a combination of business acumen, technical knowledge, training capabilities, and excellent interpersonal communication to meet the sales and customer service objectives.
Why should you work with us?
- Competitive salary with annual reviews
- Excellent medical benefits; including dental, vision and health, Employee Assistance Program
- Group RRSP contributions
- 3 weeks of vacation
- Fitness/exercise spending account
- Dynamic work atmosphere
- Career development programs and opportunities
About Demant
Demant is a world-leading hearing healthcare group built on a heritage of care, health and innovation since 1904. The Group offers solutions and services to help people connect and communicate with the world around them. For more than a century, the Demant Group has played a vital part in developing innovative technologies and gathering know-how to help improve people’s hearing and health. In every aspect, from providing hearing care to delivering hearing aids and diagnostic equipment and services to hearing care professionals and users all over the world, Demant is active and engaged.
The Demant Group operates in a global market with subsidiaries in more than 30 countries, employs more than 21,000 employees and generates annual revenue of more than DKK 22 billion. Our products are sold in more than 130 countries where we create life-changing differences through hearing health.
Listed on Nasdaq Copenhagen stock exchange as a blue chip stock, Demant is the parent company behind world-renowned and commercially successful brands as Oticon, Bernafon, Sonic, Philips Hearing Solutions, Audika, MAICO, Interacoustics, Amplivox, Grason-Stadler, MedRx and Audioscan. William Demant Foundation holds the majority of shares in Demant A/S, which is listed on Nasdaq Copenhagen and among the 25 most traded stocks.
If you want to know how we process your personal data on social media platforms, visit this site: https://www.demant.com/privacy-notice#some
Top Benefits
About the role
Position Summary
Are you passionate about technology and helping others succeed? We are looking for an enthusiastic and experienced National Product Trainer to join our dynamic team. In this role, you will have the opportunity to travel across the country, working closely with customers and teams to deliver expert training, support, and product knowledge. You’ll be the key resource for empowering clients with the tools and information they need to make informed decisions and optimize their use of our cutting-edge products. If you're a self-motivated professional with a knack for communication and a technical mindset, we want to hear from you!
Job Type: Full-Time Permanent
Work Setting: This is a home-based position and will entail frequent travel across Canada.
Responsibilities - Business and Sales
- New Business Development: Identify and assess sales opportunities within the designated region, fostering new business partnerships to support growth.
- Sales Targets: Achieve and exceed sales quotas and territory performance goals.
- Customer Relationship Management: Maintain and expand relationships with current customers, including dispensers, audiologists.
- Technical Presentations: Conduct product demonstrations and presentations.
- Sales Strategy: Regularly evaluate performance against objectives and adjust strategies to improve outcomes.
- Travel & Events: Travel to customer locations, attend tradeshows, conferences, and contribute to workshops.
- Sales Policies Compliance: Ensure all sales activities align with the company’s sales policies and procedures.
- CRM Management: Maintain up-to-date customer contact records.
Responsibilities - Customer Training and Support
- Product Training: Provide training on products and software, ensuring a high level of customer satisfaction.
- Issue Resolution: Address technical and quality issues, working closely with the Customer Service and Audiology teams.
- Supportive Role: Collaborate with the Audiology team to support territory goals.
Responsibilities - Admin
- Reporting: Provide timely field activity reports and assist with business/product planning.
- Product Feedback: Share insights on product performance with the Audiology team.
- Compliance & Special Projects: Lead vendor compliance activities and work on special projects as assigned.
Experience and Qualifications
- Interpersonal Skills: Strong written and verbal communication abilities.
- Self-Starter: Motivated and able to work independently while also being a team player.
- Adaptability: Able to perform various roles (sales, training, technical support) in a dynamic environment.
- Technical Aptitude: Comfortable with product demonstrations, presentations, and handling technical issues.
- Time Management: Ability to prioritize tasks and manage time effectively.
- Microsoft Office Proficiency: Skilled in Excel, PowerPoint, and Word.
This role requires a combination of business acumen, technical knowledge, training capabilities, and excellent interpersonal communication to meet the sales and customer service objectives.
Why should you work with us?
- Competitive salary with annual reviews
- Excellent medical benefits; including dental, vision and health, Employee Assistance Program
- Group RRSP contributions
- 3 weeks of vacation
- Fitness/exercise spending account
- Dynamic work atmosphere
- Career development programs and opportunities
About Demant
Demant is a world-leading hearing healthcare group built on a heritage of care, health and innovation since 1904. The Group offers solutions and services to help people connect and communicate with the world around them. For more than a century, the Demant Group has played a vital part in developing innovative technologies and gathering know-how to help improve people’s hearing and health. In every aspect, from providing hearing care to delivering hearing aids and diagnostic equipment and services to hearing care professionals and users all over the world, Demant is active and engaged.
The Demant Group operates in a global market with subsidiaries in more than 30 countries, employs more than 21,000 employees and generates annual revenue of more than DKK 22 billion. Our products are sold in more than 130 countries where we create life-changing differences through hearing health.
Listed on Nasdaq Copenhagen stock exchange as a blue chip stock, Demant is the parent company behind world-renowned and commercially successful brands as Oticon, Bernafon, Sonic, Philips Hearing Solutions, Audika, MAICO, Interacoustics, Amplivox, Grason-Stadler, MedRx and Audioscan. William Demant Foundation holds the majority of shares in Demant A/S, which is listed on Nasdaq Copenhagen and among the 25 most traded stocks.
If you want to know how we process your personal data on social media platforms, visit this site: https://www.demant.com/privacy-notice#some