Company Description

Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!

Job Description

Server

You are the face of our renowned dining experience, representing the world-class cuisine and impeccable service that define the Fairmont brand. With genuine warmth, keen attention to detail, and expert knowledge of our culinary and beverage offerings, you’ll create memorable, personalized experiences for every guest. Your dedication to hospitality ensures that each visit is one of comfort, elegance, and distinction.

What’s in It for you:

• Seasonal full-time role from November 2025, to January 8, 2026
• Inclusive, empowering, and positive workplace where people are at the heart of everything we do
• Collaborate with passionate hospitality professionals striving to make the world more welcoming
• Access to global opportunities through our employee travel and internal transfer programs
• Competitive starting wage of $19.20/hour
• Complimentary meals during your shift via the Colleague Dining Program
• Complimentary uniform laundering
• Opportunity to gain experience in a luxury hotel set within a historic 1939 Vancouver landmark
• Participate in impactful Corporate Social Responsibility initiatives

What You’ll Be Doing

• Delivering thoughtful, professional, and sincere service, ensuring each guest feels welcomed and valued

• Assisting guests with food and beverage selections, offering informed and engaging recommendations

• Demonstrating expert knowledge of the full menu, including ingredients, garnishes, preparation methods, and allergens

• Possessing detailed understanding of our beverage offerings, including wine varietals, regions, pairings, and seasonal promotions

• Ensuring proper communication of dietary restrictions and allergies to kitchen and service teams

• Maintaining exceptional service standards, safety practices, and cleanliness at all times

• Managing accurate and timely delivery of food and beverages with an emphasis on quality and attention to detail

• Preparing and maintaining mise en place and side stations for seamless operations

• Supporting private dining functions, including room setup, service, and breakdown

• Collaborating with colleagues and kitchen staff to ensure timely and efficient service

• Assisting with bussing, table resets, food running, and operating specialty coffee equipment as needed

• Completing additional tasks as assigned to contribute to overall guest satisfaction and team success

Qualifications

You’ll Be a Great Fit If You Have:

• 1-2 years of serving experience in a luxury hotel or an upscale dining setting
• A service-driven approach with strong interpersonal and communication skills
• Serving It Right certification (required)
• Professional fluency in spoken and written English
• Proven ability to remain calm and guest-focused in high-pressure environments
• Exceptional multitasking, organizational, and problem-solving abilities
• A strong sense of responsibility, reliability, and punctuality
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays
• A team-first attitude with a collaborative spirit
• Impeccable grooming and professional presentation
• Experience with point-of-sale (POS) systems (an asset)
• A warm, sincere, and personalized approach to guest interactions

Preference will be given to applicants who can commit to the full duration of the season (November 2025, to January 8, 2026)

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift

• Frequent climbing of stairs, ladders, and ramps

• Occasional lifting/carrying up to 30 lbs

• Occasional kneeling, pushing, and pulling

• Dexterity and strength to support food-serving duties (e.g., carrying multiple plates)

Additional Information

Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS