Company Overview

Be a part of Polycultural Immigrant and Community services! Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting-pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.

Polycultural offers comprehensive benefits including employer paid Extended Health and Dental, RRSP match, Employee Assistance Program (EAP).

Summary

Scope

Working as part of the management team, the Program Coordinator for Home Instruction for Parents of Preschool Youngsters (HIPPY), will supervise a team of two childcare workers (HIPPY staff) in the operations and execution of all components of the HIPPY program. This will include communication with partners, service coordination, coaching and regular follow up to ensure clients are engaged and participating in the program. Under the direction of the Program Manager, the Program Coordinator manages the quality and delivery of services, prepares reports, maintains required documentation, and ensures the team is meeting all program requirements. The Childcare Workers (CNC) are responsible to visit the homes of newcomer mothers with children ranging in age from 3- to 5-years-old. During home visits the CNC worker will deliver the HIPPY program to mothers, help mothers teach their 3- to 5-year- old children and prepare them for school.

Responsibilities

The HIPPY Coordinator is responsible for:

• Attending in-person pre-service training
• Executing the HIPPY program in accordance with the terms specified in the contractual agreement
• Supervising and training the Home Visitors, which includes planning and execution of appropriate staff development plans
• Making periodic home visits
• Planning and executing bi-weekly group meetings with HIPPY participants that include role- playing and provision of enrichment activities
• Data entry
• Planning and preparing for initial and regular site visits from program partner
• Working in conjunction with local HIPPY advisory committee
• Establishing effective partnerships with other human service organizations to ensure optimal service delivery to participating families
• Participating in local and national HIPPY conferences, in-service training and meetings

Competencies

Adaptability

Changes behavioural style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Communications

Using a variety of communication styles and strategies to foster open communications, the exchange of information and discussion on an ongoing basis.

Initiative

Does more than is required or expected in the job; does things that no one has requested that will improve or enhance services, avoid problems, or develop entrepreneurial opportunities. Plans for upcoming problems or opportunities and takes appropriate action.

Service

Demonstrates strong commitment to meeting the needs of co-workers, managers, clients, or community members, striving to ensure their full satisfaction.

Qualifications

• Bachelor’s degree in early childhood, elementary or adult education, social work or any other related field.
• Prior experience in one or more of the following areas is an asset: educational administration, community mobilization, parent empowerment/family support, or child/family advocacy.
• Fluency in Arabic is an asset.
• Familiarity with issues facing newcomers in Canadian urban setting and systemic barriers facing integration in education, social, cultural, and economic aspects of Canadian life.
• Excellent interpersonal, cross cultural, written and verbal communication skills.
• Ability to work flexible schedules on as needed basis.
• Reliable transportation, valid Driver’s License.

Other requirements

• A satisfactory Vulnerable Sector Police Check (completed when offer is made)

If you are passionate about making a difference in the lives of newcomers and communities, we invite you to apply for the Program Coordinator position at Polycultural Immigrant & Community Services today!

Important Notice to Job Applicants

We strongly advise all applicants to apply for positions only through official and verified channels. Please ensure you are using legitimate links—either from our official website or trusted job platforms. Avoid third-party links or unsolicited messages and never share personal or financial information outside of secure, authorized application portals.

Polycultural reserves the right to post internally and externally.

In support of persons with disabilities, Polycultural asks job applicants with disabilities who require accommodation in the recruitment and selection process, to please advise Human Resources, if contacted for an interview/testing, so that suitable accommodation can be arranged. (In compliance with AODA, 2005, Integrated Accessibility Standards). If you require assistance in sending your resume due to a disability, please contact Human Resources directly.

We thank everyone for their interest in Polycultural; however, only those selected for an interview will be contacted.

Polycultural Immigrant & Community Services hires based on merit and is committed to employment equity.

No phone calls please.

Job Type: Full-time

Pay: $30.00 per hour

Expected hours: 30 per week

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Work Location: In person