Jobs.ca
Jobs.ca
Language
Bannister Automotive Group logo

BDC ADVISOR

Hybrid
Kelowna, British Columbia, Canada
Entry Level
Full-Time

Top Benefits

Extended Health Benefits
Employee Discounts
Perks

About the role

Drive Your Career Forward with Bannister — We’re Hiring a BDC Appointment Specialist Coordinator

Join Our Growing Team as a Service Booking Specialist

Looking for a full-time career with a great schedule, a supportive team, and real earning potential?

Bannister Automotive Group is looking for a Service Booking Specialist to join our centralized Service Booking team, supporting dealership service departments across British Columbia and Alberta.

If you enjoy helping people, staying organized, and working in a fast-paced office environment, we'd love to meet you.

No automotive experience or post-secondary education? No problem.

We'll teach you everything you need to know. We're looking for someone with great communication skills, a positive attitude, and a willingness to learn.

Why You'll Love This Role

  • Monday to Friday schedule
  • No evenings or weekends
  • Hybrid work environment after training
  • Starting wage of $21/hour plus performance incentives
  • With performance incentives, many members of our team earn between $55,000 and $65,000 annually
  • No automotive experience or post-secondary education required
  • Paid training and ongoing support
  • Extended health benefits
  • Employee discounts and perks
  • Opportunities for growth within Bannister Automotive Group

We're proud of our long-tenured team. Opportunities to join us don't come up often, and we're excited to welcome another great person as our team continues to grow.

What You'll Be Doing

As part of our centralized Service Booking team, you'll help customers across multiple dealerships by:

  • Booking and adjusting service appointments
  • Answering inbound customer calls and inquiries
  • Following up with customers regarding recommended maintenance and service
  • Coordinating with dealership service departments to provide a seamless customer experience
  • Maintaining accurate customer information and appointment details
  • Using multiple computer systems throughout the day in a fast-paced environment

What We're Looking For

We're looking for someone who is

  • Friendly, professional, and confident speaking on the phone
  • Organized and comfortable multitasking
  • Detail-oriented and accurate with data entry
  • Comfortable learning new computer systems
  • Positive, dependable, and enjoys working as part of a team
  • Passionate about providing an outstanding customer experience

About Bannister Automotive Group

At Bannister Automotive Group, our people are our greatest asset. We believe in investing in our employees by providing training, career development, and opportunities to grow. Our Service Booking team is a key part of the customer experience, and every member of the team plays an important role in helping our dealerships succeed.

If you're looking for a stable, long-term career with a great schedule, hybrid flexibility, strong earning potential, and opportunities to grow, we'd love to hear from you.

Apply today!

About Bannister Automotive Group

Motor Vehicle Manufacturing
1,001-5,000 employees
Founded in 1979

Join our dynamic team at Bannister Automotive Group, a leading automotive dealer group in Western Canada.

We specialize in the sales and service of top brands such as GM, Ford, Chrysler, Dodge, Jeep, Ram, Honda, Hyundai, Isuzu, Kia, and Nissan, alongside Harley-Davidson, Triumph, and Honda Powersports.

We foster a family-oriented atmosphere and offer ownership opportunities to key stakeholders, providing exciting career paths for anyone interested in automotive sales, service, and customer service.

Across our group of nearly one thousand team members, we uphold our core DRIVEN values:

DRIVEN - We follow through on our commitments. RESPECT - We value and respect all team members and customers. INTEGRITY - We operate ethically within our business. VALUE - We strive to deliver premium customer service. EXCELLENCE - We continuously pursue improvement. NO EXCUSES - We take full accountability.

Join us as we continue our 40+ year legacy of providing top-quality customer service and vehicle accessibility across Western Canada, building a diverse and progressive network of dealerships rooted in family values.

Similar Jobs