Date Posted: 12/19/2025

Req ID: 46456

Faculty/Division: VP - Operations and Real Estate Partnerships

Department: Campus Events

Campus: St. George (Downtown Toronto)

Position Number: 00056364

Description About us: The Campus Events & Conference Services team provides leadership, direction, expertise and advice in event production to the University community and external stakeholders, with emphasis on high standards for customer service, attention to detail and quality. Campus Events & Conference Services manages and facilitates a broad portfolio of activities including 25,000+ space bookings annually including all internal, Recognized Student Groups and external requests for all indoor and outdoor centrally shared spaces across the St. George Campus. Campus Events & Conference Services also operates several full-service conference and event facilities, including the Schwartz Reisman Innovation Campus and The Conference Centre (formerly the Chestnut Conference Centre).

With a population on the St. George campus of approximately 80,000 people engaged in a variety of diverse activities, Campus Events provides a focal point to assess and ensure a variety of high profile and other events can be successfully executed while ensuring that the activities related to the purpose of the University - namely academic instruction and research – can proceed without disruption.

Your Opportunity Under the general direction of the Assistant Director, Conference Services, the incumbent will provide critical operational support to members of the Campus Events & Conference Services team, through the implementation of strategic initiatives for in-person events and activities. The incumbent oversees the day-to-day schedule of Student Ambassadors and facilitates the hiring and training of casual staff to support events. The incumbent will provide best practice operational guidance and support for signature flagship University events. In addition, the incumbent will independently support multiple events and booking inquiries with competing priorities, using exceptional critical thinking and problem-solving skills and sensitivity.

Your Responsibilities Will Include

• Acting as the first point of contact for event-related enquiries
• Analyzing client needs and making recommendations on event logistics and options
• Analyzing and making recommendations for changes to venue, event fees and surcharges
• Resolving issues that may occur during events and escalating problems as required
• Conceptualizing, organizing and executing event activities
• Developing and implementing marketing plans to promote programs, events and/or initiatives that support strategic objectives
• Promoting venues and event services to prospective clients
• Directing the activities of casual unionized staff
• Ensuring compliance with University standards and guidelines

Essential Qualifications

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum five (5) years experience in event management with progressively senior roles and increasing levels of responsibilities
• Proven ability to lead the full event life cycle from inquiry to post-event reporting, including logistics and vendor management
• Experience with room booking software (ex. EMS, RRS, etc.)
• Demonstrated experience utilizing scheduling software and managing the payroll tracking for casual/part-time employees
• Experience recruiting, training, and supervising casual unionized staff
• Demonstrated experience in strategic planning and the identification of opportunities for growthand innovation
• Strong knowledge of budgeting and financial reconciliation for events
• Exceptional critical thinking and problem-solving, and judgment skills in addressing a wide range of operational needs and client interactions
• Strong team player who values collaboration
• Strong stakeholder engagement and communication skills, with a professional, client-first approach
• Excellent organizational and time-management skills with attention to detail
• Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
• Ability to work evenings and weekends as required by event schedules

To Be Successful In This Role You Will Be

• Communicator
• Intuitive
• Multi-tasker
• Organized
• Problem solver
• Self-confident
• Self-directed

Please Note

• This is a 2-year term position.

A copy of the detailed position description is available to USW employees upon request to the Operations and Real Estate Partnerships Office.

Closing Date: 01/11/2026, 11:59PM ET

Employee Group: USW

Appointment Type : Budget - Term

Schedule: Full-Time

Pay Scale Group & Hiring Zone USW Pay Band 12 -- $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Communication/Media/Public Relations

Recruiter: Katelynd Salmon

Lived Experience Statement Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

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Diversity Statement The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact uoft.careers@utoronto.ca.

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