About Highspring

Highspring is a next-generation consulting and professional services firm. We deliver modern, agile, and forward-thinking solutions to our clients across North America. We work with innovative organizations across insurance, financial services, technology, and other industries to help them achieve meaningful business transformation. At Highspring, we empower our people, foster collaboration between business and technology teams, and deliver solutions that create measurable impact.

The Opportunity

We are seeking an experienced IT Business Analyst to join our consulting team and support a strategic software engineering initiative within the insurance industry. This role sits at the intersection of business analysis, software development, and AI-enabled innovation, helping bridge the gap between business stakeholders, software engineers, and data science teams. The ideal candidate understands how modern applications are built and delivered and can effectively translate business needs into clear, actionable requirements. Exposure to AI, machine learning, predictive analytics, or intelligent automation initiatives is highly valued, particularly in data-driven environments.

What You'll Do

Business Analysis & Requirements

Elicit, analyze, and document business and technical requirements for software development initiatives. Translate business objectives into user stories, use cases, process flows, functional specifications, and non-functional requirements. Act as the primary liaison between business stakeholders and engineering teams. Support backlog refinement, prioritization, and requirements clarification within Agile delivery teams.

Software Engineering Collaboration

Partner with developers, architects, QA specialists, and DevOps teams to ensure requirements are clearly understood and technically feasible. Document system integrations, APIs, application workflows, and data flows. Participate in solution design discussions and provide business-focused input into technical decisions. Validate delivered solutions against business objectives, requirements, and expected outcomes.

AI & Data-Driven Enablement

Support initiatives involving machine learning models, AI-driven functionality, automation, and intelligent workflows. Identify opportunities to improve efficiency, decision-making, customer experience, and operational effectiveness through technology. Define and document AI-related use cases, including business value, risks, constraints, and success metrics. Collaborate with technical teams to establish requirements related to data inputs, model outputs, explainability, governance, and compliance.

Delivery & Stakeholder Management

Participate in Agile ceremonies including sprint planning, reviews, retrospectives, and backlog grooming. Facilitate discovery sessions, workshops, and working groups with business and technical stakeholders. Ensure alignment among solution scope, delivery timelines, and business priorities. Support documentation, change management, and end-user readiness activities.

What You Bring to the Table

5-10+ years of experience as an IT Business Analyst supporting software engineering, application development, or technology transformation initiatives. Strong understanding of the Software Development Life Cycle (SDLC). Experience working within Agile and Scrum delivery environments. Proven ability to collaborate effectively with both business and technical stakeholders. Strong analytical, problem-solving, and organization skills. Excellent written and verbal communication skills. Ability to manage multiple priorities in a fast-paced environment.

Core Skills Required

Business requirements gathering and analysis. User story creation and acceptance criteria definition. Process mapping and workflow documentation. Strong understanding of APIs, integrations, system architectures, and data flows. Agile delivery methodologies (Scrum, Kanban, or SAFe). Stakeholder management and facilitation. Requirements validation and solution testing support. Experience collaborating with software engineering teams across front-end, back-end, cloud, and integration domains.

Our Stack

Agile delivery tools: Jira, Confluence. Collaboration and workshop tools: Miro, Figma, or similar platforms. Modern software environments involving APIs, cloud-based systems, and data-driven applications. Exposure to AI/ML solutions, predictive analytics, automation technologies, and intelligent workflows.

Why Join Highspring?

Work alongside experienced consultants, engineers, architects, and business leaders on high-impact initiatives. Contribute to innovative projects involving modern software development and emerging technologies. Gain exposure to AI-enabled business transformation and data-driven decision-making. Access ongoing professional development, learning opportunities, and career growth. Benefit from flexible hybrid and remote work options within a collaborative consulting environment.

À propos de Highspring

Highspring est une firme de consultation et de services professionnels de nouvelle génération. Nous livrons des solutions modernes, agiles et innovantes à nos clients partout en Amérique du Nord. Nous collaborons avec des organisations de premier plan dans les secteurs de l'assurance, des services financiers, des technologies et d'autres industries afin de soutenir leur transformation d'affaires. Chez Highspring, nous favorisons la collaboration, le leadership et l'innovation tout en créant un impact concret pour nos clients.

L'opportunité

Nous sommes à la recherche d'un(e) Analyste d'affaires TI expérimenté(e) pour soutenir une initiative stratégique en ingénierie logicielle dans le secteur de l'assurance. Ce rôle se situe à l'intersection de l'analyse d'affaires, du développement logiciel et de l'innovation alimentée par l'intelligence artificielle. La personne recherchée comprend les principes du développement de logiciels modernes et possède la capacité de traduire des besoins d'affaires complexes en exigences claires et structurées. Une exposition aux initiatives d'IA, d'apprentissage automatique (ML), d'analytique prédictive ou d'automatisation intelligente représente un atout important.

Ce que vous ferez

Analyse d'affaires et gestion des exigences

Recueillir, analyser et documenter les besoins d'affaires et les exigences techniques liés aux initiatives de développement logiciel. Traduire les objectifs d'affaires en récits utilisateurs, cas d'utilisation, diagrammes de processus, spécifications fonctionnelles et exigences non fonctionnelles. Agir comme personne-ressource entre les parties prenantes d'affaires et les équipes techniques. Participer à la priorisation, au raffinement et à la clarification des exigences dans un contexte Agile.

Collaboration avec les équipes d'ingénierie logicielle

Travailler étroitement avec les développeurs, architectes, spécialistes QA et équipes DevOps afin d'assurer la compréhension et la faisabilité des exigences. Documenter les intégrations de systèmes, les API, les flux de données et les architectures applicatives. Participer aux discussions de conception de solutions et apporter une perspective d'affaires aux décisions techniques. Valider les solutions livrées en fonction des besoins d'affaires et des objectifs établis.

IA et transformation axée sur les données

Contribuer à des initiatives impliquant l'intelligence artificielle, l'apprentissage automatique, l'automatisation et les flux de travail intelligents. Identifier des occasions d'améliorer l'efficacité opérationnelle, la prise de décision, l'expérience utilisateur et l'optimisation des coûts. Soutenir la définition de cas d'usage en IA, incluant la valeur d'affaires, les risques, les contraintes et les indicateurs de succès. Collaborer avec les équipes techniques afin de définir les exigences liées aux données, au comportement des modèles, à l'explicabilité, à la gouvernance et à la conformité.

Livraison et gestion des parties prenantes

Participer aux cérémonies Agile (planification de sprint, revues, rétrospectives et raffinement du carnet de produit). Animer des ateliers, séances de découverte et rencontres de travail avec des intervenants techniques et d'affaires. Assurer l'alignement entre les objectifs d'affaires, la portée de la solution et les échéanciers de livraison. Soutenir les activités de documentation, de gestion du changement et de préparation des utilisateurs.

Ce que vous apportez à l'équipe

Entre 5 et 10 ans ou plus d'expérience comme Analyste d'affaires TI dans des environnements de développement logiciel ou de transformation technologique. Solide compréhension du cycle de vie du développement logiciel (SDLC). Expérience pratique dans des environnements Agile et Scrum. Capacité démontrée à travailler efficacement avec des équipes techniques et des parties prenantes d'affaires. Excellentes aptitudes analytiques et de résolution de problèmes. Fortes habiletés de communication écrite et verbale. Capacité à gérer plusieurs priorités simultanément.

Compétences clés requises

Analyse et documentation des besoins d'affaires. Rédaction de récits utilisateurs et critères d'acceptation. Modélisation de processus et documentation des flux de travail. Bonne compréhension des API, intégrations, architectures applicatives et flux de données. Méthodologies Agile (Scrum, Kanban ou SAFe). Gestion et animation des parties prenantes. Soutien à la validation des exigences et aux essais des solutions. Expérience de collaboration avec des équipes de développement front-end, back-end, cloud et intégration.

Notre environnement technologique

Outils Agile : Jira, Confluence. Outils de collaboration et d'idéation : Miro, Figma ou équivalents. Environnements modernes basés sur les API, les plateformes infonuagiques et les solutions orientées données. Exposition aux technologies d'IA, de ML, d'analytique prédictive et d'automatisation intelligente.

Pourquoi joindre Highspring?

Collaborer avec des consultant(e)s, architectes, analystes et spécialistes technologiques de haut niveau. Participer à des projets stratégiques à fort impact pour des organisations d'envergure. Développer votre expertise dans les domaines de l'IA, de l'analytique et de la transformation numérique. Accéder à des possibilités de formation continue et de développement professionnel.

Profiter d'un environnement de travail flexible, hybride et collaboratif

Equal Opportunity Notice Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact HR@vaco.com .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

Representation Notice

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. Lastly, you agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

For residents of Ontario, Canada only: to the extent the position for employment is not with Highspring or not otherwise noted as vacant above, candidate should be informed that this role is to replace a presently employed person at Vaco by Highspring's client.

Privacy Notice

Vaco by Highspring respects your privacy and are committed to providing transparent notice of our policies.

California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.

Virginia residents may access our state specific policies here.

Residents of all other states may access our policies here.

Canadian residents may access our policies in English here and in French here.

Residents of countries governed by GDPR and UK GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;

• licensure and certification requirements;

• office location and other geographic considerations; and

• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).