Lead Site Reliability Engineer
Top Benefits
About the role
What is the Opportunity?
Are you a talented, creative, and results-driven professional who thrives on delivering high-performing applications. Come join us!
Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.
What will you do?
- Implement and integrate automation tools, AI frameworks and self-healing to improve operational efficiency.
- Provide technical support for enterprise intelligent operations tools, AI platforms, and other digital products
- Manage, monitor and troubleshoot clusters in production environments
- Collaborate with the development team to understand the architecture and design of source systems.
- Monitor system performance and troubleshoot issues to ensure optimal functionality.
- You will be responsible for working closely with DevOps, SRE, Production Support and app dev teams to support log and application related data ingestion and feature engineering, establishing industry best practices, maintaining and managing technical documentations.
- Develop and maintain documentation on system procedures, runbooks, and troubleshooting guides.
- Collaborate with cross-functional teams to ensure seamless deployment of new features and updates on cloud, mainframe, Windows as well as Linux systems.
- Debug and resolve search relevancy, performance, and scalability issues.
- Promote best practices for the implementation of backup, recovery, and disaster recovery for search systems
What do you need to succeed?
Must have:
- Bachelor's or Master’s degree in Computer Science, Software Engineering, or a related field.
- 5+ years of professional and hands-on experience in software engineering using Python OR Java; frameworks like Panda.
- Experience creating API’s and integrating using API’s
- Experience with system administration in RedHat Linux OS and Apache Solar
- Strong experience with monitoring/SRE tools like Dynatrace, PagerDuty, ELK Stack
- Knowledge of DevOps tools like Git, Docker, Jenkins, and Kubernetes.
- Strong problem-solving skills with an investigative mentality and a proactive approach.
- Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience.
- Deadline-driven and results-oriented; able to meet consistently high quality standards while handling a variety of tasks and deadlines simultaneously.
Nice to have:
- Experience with mainframe development using COBOL.
- Experience as a platform engineer.
- Exposure to GenAI tools and capabilities, digital transformation programs, or data enablement initiatives.
- Experience in building data products for analytics visualizations
- Have experience with at least one of the Object-Oriented development languages such as: C++, C# .NET, Java
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
#LI-POST
#TECHPJ
Job Skills
Agile Methodology, Group Problem Solving, IT Systems Integration, Organizational Leadership, Product Services, Software Development Life Cycle (SDLC), System Applications, System Integration Testing (SIT), Systems Software
Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-09-05
Application Deadline:
2025-10-03
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Lead Site Reliability Engineer
Top Benefits
About the role
What is the Opportunity?
Are you a talented, creative, and results-driven professional who thrives on delivering high-performing applications. Come join us!
Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.
What will you do?
- Implement and integrate automation tools, AI frameworks and self-healing to improve operational efficiency.
- Provide technical support for enterprise intelligent operations tools, AI platforms, and other digital products
- Manage, monitor and troubleshoot clusters in production environments
- Collaborate with the development team to understand the architecture and design of source systems.
- Monitor system performance and troubleshoot issues to ensure optimal functionality.
- You will be responsible for working closely with DevOps, SRE, Production Support and app dev teams to support log and application related data ingestion and feature engineering, establishing industry best practices, maintaining and managing technical documentations.
- Develop and maintain documentation on system procedures, runbooks, and troubleshooting guides.
- Collaborate with cross-functional teams to ensure seamless deployment of new features and updates on cloud, mainframe, Windows as well as Linux systems.
- Debug and resolve search relevancy, performance, and scalability issues.
- Promote best practices for the implementation of backup, recovery, and disaster recovery for search systems
What do you need to succeed?
Must have:
- Bachelor's or Master’s degree in Computer Science, Software Engineering, or a related field.
- 5+ years of professional and hands-on experience in software engineering using Python OR Java; frameworks like Panda.
- Experience creating API’s and integrating using API’s
- Experience with system administration in RedHat Linux OS and Apache Solar
- Strong experience with monitoring/SRE tools like Dynatrace, PagerDuty, ELK Stack
- Knowledge of DevOps tools like Git, Docker, Jenkins, and Kubernetes.
- Strong problem-solving skills with an investigative mentality and a proactive approach.
- Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience.
- Deadline-driven and results-oriented; able to meet consistently high quality standards while handling a variety of tasks and deadlines simultaneously.
Nice to have:
- Experience with mainframe development using COBOL.
- Experience as a platform engineer.
- Exposure to GenAI tools and capabilities, digital transformation programs, or data enablement initiatives.
- Experience in building data products for analytics visualizations
- Have experience with at least one of the Object-Oriented development languages such as: C++, C# .NET, Java
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
#LI-POST
#TECHPJ
Job Skills
Agile Methodology, Group Problem Solving, IT Systems Integration, Organizational Leadership, Product Services, Software Development Life Cycle (SDLC), System Applications, System Integration Testing (SIT), Systems Software
Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-09-05
Application Deadline:
2025-10-03
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.