Transaction Processor

Location: Toronto, Canada – Bay Street (in office)

We’re committed to your flexibility and wellbeing. You’ll experience this through our supportive approach, continuous learning opportunities, empowerment in your role and the ability to balance work and life.

We give you a world of potential

We have a unique opportunity for someone to contribute their talents and strengths as a Transaction Processor.

Our Customer Operations teams support all of our business lines behind the scenes. Across the world we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team.

Become part of our strategic team and help us look after everything from creating an amazing end to end employee journey to keeping our systems safe. You’ll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.

A role you will love

This role is responsible for delivering high‑quality service to shareholders and clients through the review, validation, processing, or rejection of operational documents once scanned into Workflow. These include transfer requests, account transactions, dividend reinvestment instructions, legal inquiries, issuer requests, and lost certificate documentation. As a knowledgeable and cross‑trained member of the Operations team, you will support accuracy, regulatory compliance, and timely turnaround while providing guidance and support to peers and partner teams.

Key Responsibilities

Review and verify the accuracy and completeness of transfer, legal, and transactional documentation in accordance with business rules and regulatory requirements.

• Validate transactions to determine transferable order and reject items as needed, clearly identifying deficiencies.
• Research shareholder accounts and issuer information to confirm the legitimacy of requests prior to data entry.
• Ensure transactions are completed within required regulatory and internal service standards.
• Communicate deficiencies and resolutions clearly to presenters and stakeholders.
• Maintain confidentiality and ensure sensitive information is shared only with authorized parties.
• Support volume management by assisting with tracking and monitoring outstanding items.
• Cross‑train and support team members to promote consistency and accuracy.
• Respond to inquiries across multiple channels using established tracking and follow‑up processes.
• Identify process gaps and contribute to continuous improvement initiatives.

What You Will Bring to the Role

This role requires flexibility to work a rotating schedule between 7:30 a.m. and 7:00 p.m., with overtime as required. You bring a proactive, adaptable mindset, take initiative, and are comfortable balancing shifting priorities. You are able to work both independently and collaboratively, applying sound judgment while maintaining accuracy, professionalism, and a strong client‑focused approach.

• College or university education, or an equivalent combination of education and experience.
• 2–3 years of experience in the securities or transfer agency industry.
• Knowledge of regulatory security requirements; Canadian securities experience preferred.
• Strong proficiency in Microsoft Office applications, including Excel and Outlook.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to multitask and meet deadlines.
• High attention to detail, accuracy, and confidentiality.
• Ability to work independently while exercising sound professional judgment.
• Proactive, adaptable, and comfortable working in a fast‑paced environment.

This is a fantastic opportunity to join a team where you can make a genuine impact on how we work and help to shape the team.

Rewards designed for you

Flexible workto help you find the best balance between work and lifestyle

Health and wellbeingrewards that can be tailored to support you and your family including paid time off, observed holidays, and vacation pay

Investin our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well

Extra rewardsranging from recognition awards and team get togethers to helping you invest in your future

**And more.**Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.