About the role
Operator Coffee Bar SW
Requisition ID: 49896
Career Group: Store Careers
Job Category: BC Store Operations
Travel Requirements:
Country: Canada (CA)
Province: British Columbia (CA-BC)
City: Kelowna
Location: 4960 Downtown Kelowna Safeway
Safeway grocery stores provide an exceptional food shopping experience to consumers from Vancouver, British Columbia to Thunder Bay, Ontario. We are the newest member of Sobeys Inc.’s retail food offering which serves the needs of Canadians with more than 1,500 stores in over 800 communities from coast-to-coast. Whether it's your first job or you're ready for a new challenge, we have a career to fit your life. Our commitment to delivering top quality products and superior service to our customers, and for giving back to the communities we serve has earned us a reputation as an employer of choice for those looking for an exciting career in food retail.
Overview
A day in the life of a Coffee Bar Operator:
Working as either a Starbucks Operator or Tim Hortons Operator is an opportunity to provide personalized service for our customers. Become a leader at one of our on-site cafés. There you will have the opportunity to become a coffee and tea expert, and polish you customer service skills in a fast-paced, dynamic and friendly environment.
Job Description
Key Responsibilities
- Upholds and complies with company procedures, standards and policies in all situations
- Greets customers in a polite and friendly manner
- Demonstrates superior customer service in accordance with Safeway’s programs
- Oversees implementation of Safeway's and Starbucks' / Tim Horton’s merchandising programs Responsible for pricing, displaying, ordering and inventory control within the Department
- Responsible for the overall presentation, cleanliness and profitability of the Department, while providing excellence in superior customer service
- Supervise Department staff to include scheduling, training and assigning duties
- Ensure paperwork, as set by the Division is followed
- Process cash register payments by cash, cheque, credit card, gift card and debit
- Prepare hot and cold beverages, including specialty drink preparation
- Stocking and ordering product
- Perform all other related duties, as assigned by management.
Job Requirements
Experience
- High School
- Previous Starbucks / Tim Hortons or Management experience preferred
Knowledge, Skills and Abilities Required
- Ability to learn quickly
- Ability to work in a fast paced environment
- Highly motivated and team oriented
- Ability to communicate clearly and concisely in both oral and written form
- Possess strong customer service qualities
- Works in a safe and responsible manner
- Available to work flexible hours
- Evening and weekend availability is strongly encouraged
- Must be available to be scheduled anytime on Sunday (Alberta Only)
Physical Requirements
(Seldom: Not Daily, Rare: 0-5% of shift, Occasional: 6-33% of shift, Frequent: 34-66% of shift, Constant: 66-100% of shift)
- Occasional lifting of up to 45 pounds
- Constant hand coordination, gripping
- Frequent computer and point of sale system use
- Frequent standing, bending
- Occasional walking, squatting
While all responses are appreciated only those being considered for interviews will be acknowledged.
**We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.
About Sobeys
As one of only two national grocery retailers in Canada, Sobeys Inc. serves the food shopping needs of Canadians with more than 1,500 stores in 10 provinces with retail banners that include Sobeys, Safeway, IGA, Foodland, FreshCo, Price Chopper, Thrifty Foods and Lawtons Drugs, as well as more than 330 retail fuel locations. Our five core retail food formats are designed to ensure that we have the right offering in the right-sized stores for each individual market we serve — from our full service format to the convenience format, each tailored to satisfy the unique occasion-based food shopping needs of our customers.
Our 134,000 employees and franchise affiliates are committed to building sustainable worth for each of our customers, employees, suppliers and shareholders through our focus on food, innovation and superior customer service.
En tant que l'un des deux seuls détaillants alimentaires présents dans tout le Canada, Sobeys Inc. répond aux besoins en épicerie de sa clientèle par le biais de ses quelque 1 500 magasins. Répartis dans chacune des dix provinces, ceux-ci arborent diverses bannières de détail dont Sobeys, Safeway, IGA, Foodland, FreshCo, Price Chopper, Thrifty Foods et Lawtons Drugs, ainsi que plus de 330 stations d'essence. Nos magasins d'alimentation sont conçus en fonction de cinq concepts de base afin que l'offre aux consommateurs et la taille des magasins conviennent le mieux à chacun des marchés que nous desservons. Du magasin à gamme complète de services jusqu'au dépanneur, chacun est adapté de façon à combler les besoins particuliers de notre clientèle en fonction de l'occasion d'achat.
En raison de l'importance qu'ils accordent à l'alimentation, à l'innovation et à l'excellence du service à la clientèle, nos quelque 125 000 employés et marchands affiliés se montrent soucieux de créer de la valeur de façon durable pour chacun de nos partenaires, qu'ils soient clients, employés, fournisseurs ou actionnaires.
About the role
Operator Coffee Bar SW
Requisition ID: 49896
Career Group: Store Careers
Job Category: BC Store Operations
Travel Requirements:
Country: Canada (CA)
Province: British Columbia (CA-BC)
City: Kelowna
Location: 4960 Downtown Kelowna Safeway
Safeway grocery stores provide an exceptional food shopping experience to consumers from Vancouver, British Columbia to Thunder Bay, Ontario. We are the newest member of Sobeys Inc.’s retail food offering which serves the needs of Canadians with more than 1,500 stores in over 800 communities from coast-to-coast. Whether it's your first job or you're ready for a new challenge, we have a career to fit your life. Our commitment to delivering top quality products and superior service to our customers, and for giving back to the communities we serve has earned us a reputation as an employer of choice for those looking for an exciting career in food retail.
Overview
A day in the life of a Coffee Bar Operator:
Working as either a Starbucks Operator or Tim Hortons Operator is an opportunity to provide personalized service for our customers. Become a leader at one of our on-site cafés. There you will have the opportunity to become a coffee and tea expert, and polish you customer service skills in a fast-paced, dynamic and friendly environment.
Job Description
Key Responsibilities
- Upholds and complies with company procedures, standards and policies in all situations
- Greets customers in a polite and friendly manner
- Demonstrates superior customer service in accordance with Safeway’s programs
- Oversees implementation of Safeway's and Starbucks' / Tim Horton’s merchandising programs Responsible for pricing, displaying, ordering and inventory control within the Department
- Responsible for the overall presentation, cleanliness and profitability of the Department, while providing excellence in superior customer service
- Supervise Department staff to include scheduling, training and assigning duties
- Ensure paperwork, as set by the Division is followed
- Process cash register payments by cash, cheque, credit card, gift card and debit
- Prepare hot and cold beverages, including specialty drink preparation
- Stocking and ordering product
- Perform all other related duties, as assigned by management.
Job Requirements
Experience
- High School
- Previous Starbucks / Tim Hortons or Management experience preferred
Knowledge, Skills and Abilities Required
- Ability to learn quickly
- Ability to work in a fast paced environment
- Highly motivated and team oriented
- Ability to communicate clearly and concisely in both oral and written form
- Possess strong customer service qualities
- Works in a safe and responsible manner
- Available to work flexible hours
- Evening and weekend availability is strongly encouraged
- Must be available to be scheduled anytime on Sunday (Alberta Only)
Physical Requirements
(Seldom: Not Daily, Rare: 0-5% of shift, Occasional: 6-33% of shift, Frequent: 34-66% of shift, Constant: 66-100% of shift)
- Occasional lifting of up to 45 pounds
- Constant hand coordination, gripping
- Frequent computer and point of sale system use
- Frequent standing, bending
- Occasional walking, squatting
While all responses are appreciated only those being considered for interviews will be acknowledged.
**We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.
About Sobeys
As one of only two national grocery retailers in Canada, Sobeys Inc. serves the food shopping needs of Canadians with more than 1,500 stores in 10 provinces with retail banners that include Sobeys, Safeway, IGA, Foodland, FreshCo, Price Chopper, Thrifty Foods and Lawtons Drugs, as well as more than 330 retail fuel locations. Our five core retail food formats are designed to ensure that we have the right offering in the right-sized stores for each individual market we serve — from our full service format to the convenience format, each tailored to satisfy the unique occasion-based food shopping needs of our customers.
Our 134,000 employees and franchise affiliates are committed to building sustainable worth for each of our customers, employees, suppliers and shareholders through our focus on food, innovation and superior customer service.
En tant que l'un des deux seuls détaillants alimentaires présents dans tout le Canada, Sobeys Inc. répond aux besoins en épicerie de sa clientèle par le biais de ses quelque 1 500 magasins. Répartis dans chacune des dix provinces, ceux-ci arborent diverses bannières de détail dont Sobeys, Safeway, IGA, Foodland, FreshCo, Price Chopper, Thrifty Foods et Lawtons Drugs, ainsi que plus de 330 stations d'essence. Nos magasins d'alimentation sont conçus en fonction de cinq concepts de base afin que l'offre aux consommateurs et la taille des magasins conviennent le mieux à chacun des marchés que nous desservons. Du magasin à gamme complète de services jusqu'au dépanneur, chacun est adapté de façon à combler les besoins particuliers de notre clientèle en fonction de l'occasion d'achat.
En raison de l'importance qu'ils accordent à l'alimentation, à l'innovation et à l'excellence du service à la clientèle, nos quelque 125 000 employés et marchands affiliés se montrent soucieux de créer de la valeur de façon durable pour chacun de nos partenaires, qu'ils soient clients, employés, fournisseurs ou actionnaires.