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CIAM Product Owner

Galent2 days ago
Hybrid
Toronto, Ontario, Canada
Senior Level
CONTRACTOR

About the role

Role : CIAM Product Owner

Location : Toronto, ON (Hybrid- 3/4 days onsite)

Job Description/ Responsibilities

Key Responsibilities: Product Ownership & Vision Define and maintain the product roadmap for CIAM capabilities (registration, authentication, consent, identity proofing, etc.) Own the product backlog; prioritize features based on value, risk, compliance, and customer impact Translate business requirements into epics, features, and user stories CIAM Expertise Work closely with architects and engineers to design secure, scalable CIAM solutions (OAuth2, OIDC, SSO, MFA, identity federation, etc.) Ensure CIAM solutions meet regulatory, privacy, and security standards.

Stakeholder Collaboration

Serve as the liaison between business units, developers, compliance, and UX teams Lead grooming sessions, sprint planning, and product demos Communicate effectively with executive stakeholders and translate technical topics into business value Customer-Centric Focus Advocate for frictionless and secure digital identity journeys Analyze customer feedback and usage data to continuously improve CIAM features Ensure accessibility, inclusivity, and usability of CIAM experiences across channels (web, mobile, APIs).

Qualifications

5+ years of experience as a Product Owner or Product Manager in technology, with at least 2+ years focused on CIAM, IAM, or security domains Solid understanding of CIAM concepts and technologies (e.g., FIDO,OAuth2, OpenID Connect, SAML, MFA, identity verification) Experience with identity platforms such as Ping Identity or custom IAM solutions Strong communication and interpersonal skills to bridge technical and non-technical stakeholders Agile/Scrum experience; ability to write clear user stories and acceptance criteria Experience in the financial services sector Familiarity with Zero Trust architecture and customer authentication patterns (e.g., step-up auth, adaptive MFA) Product certification (e.g., CSPO, SAFe PO/PM) is a plus. Comfortable leading cross-functional teams and managing conflicting priorities. Passionate about digital identity and the evolving landscape of customer trust and security.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf

About Galent

Technology, Information and Internet
201-500

Galent is an AI-native digital engineering firm at the forefront of the AI revolution, dedicated to delivering unified, enterprise-ready AI solutions that transform businesses and industries. Our mission is to empower organizations to thrive in an ever-evolving digital landscape through cutting-edge AI-native services, consulting, and digital engineering.

As enterprises face the complexities of integrating advanced technologies, Galent provides scalable, AI-enabled solutions that optimize processes, enhance productivity, and unlock new growth opportunities.

Our proprietary AI platforms along with our niche expertise, enable us to solve complex challenges across industries. Galent’s approach combines the latest advancements in AI with deep market insights to drive meaningful outcomes for our clients.

By enabling composable businesses that adapt to change, Galent empowers organizations to harness the full potential of AI and become leaders in their fields.

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