Analyst - Production Support
Top Benefits
About the role
Job Description
What is the opportunity?
As a Business Analyst, Global AML Initiatives you will support the implementation and maintenance of key Financial Crimes initiatives and processes, with a focus of continually improving and enhancing processes and procedures. You will work with various teams within the Financial Crimes area as well as across the Bank including development teams, production and maintenance support teams, business stakeholders and vendors. This role provides an opportunity to apply project management, business analyst, compliance, and quality assurance role competencies and capabilities.
What will you do?
- Work with Financial Crimes production staff, and AML IT Production support and Maintenance teams to resolve issues with Financial Crimes applications including case management and regulatory reporting application and processes
- Administer and maintain employee access requests for Financial Crimes applications
- Work with business stakeholders to elicit and document business requirements, and communicate with technology experts
- Liaise with AML IT teams to communicate and deliver Business Stakeholder requirements to resolve issues, implement enhancements, and complete post-implementation verification
- Look for opportunities to improve and enhance processes and procedures
- Develop and maintain system process and procedure documents for Financial Crimes applications and processes, system specifications, and test plans, according to existing standards and methodologies
What do you need to succeed?
**Must Have **
- Excellent interpersonal, written, and verbal communication skills
- Ability to work independently under tight deadlines, and manage multiple concurrent priorities
- Proven analytical skills and ability to coordinate, problem-solve, and make day-to-day decisions, understanding when to escalate
- Project management experience, specifically business analysis, including elicitation and coordinating enhancement release management for system support, fix deployment, and post-implementation verification (PIV)
- Awareness of different segments of the bank, including banking products, requirements and regulations
- Experience working in governance and compliance programs related to PCMLTFA and PIPEDA
- Technical aptitude to allow for problem solving of issues with in-house Financial Crimes applications
**Nice to Have **
- Over 5 years of experience in the Banking Industry
- University Undergraduate and/or College equivalent
- Certified Anti-Money Laundering Specialist (CAMS) designation
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- To be part of a large and growing global organization which puts client interests first and has a culture of fairness and accountability
Job Skills
Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis
Additional Job Details
Address:
20 KING ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
GROUP RISK MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-09-15
Application Deadline:
2025-09-30
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Analyst - Production Support
Top Benefits
About the role
Job Description
What is the opportunity?
As a Business Analyst, Global AML Initiatives you will support the implementation and maintenance of key Financial Crimes initiatives and processes, with a focus of continually improving and enhancing processes and procedures. You will work with various teams within the Financial Crimes area as well as across the Bank including development teams, production and maintenance support teams, business stakeholders and vendors. This role provides an opportunity to apply project management, business analyst, compliance, and quality assurance role competencies and capabilities.
What will you do?
- Work with Financial Crimes production staff, and AML IT Production support and Maintenance teams to resolve issues with Financial Crimes applications including case management and regulatory reporting application and processes
- Administer and maintain employee access requests for Financial Crimes applications
- Work with business stakeholders to elicit and document business requirements, and communicate with technology experts
- Liaise with AML IT teams to communicate and deliver Business Stakeholder requirements to resolve issues, implement enhancements, and complete post-implementation verification
- Look for opportunities to improve and enhance processes and procedures
- Develop and maintain system process and procedure documents for Financial Crimes applications and processes, system specifications, and test plans, according to existing standards and methodologies
What do you need to succeed?
**Must Have **
- Excellent interpersonal, written, and verbal communication skills
- Ability to work independently under tight deadlines, and manage multiple concurrent priorities
- Proven analytical skills and ability to coordinate, problem-solve, and make day-to-day decisions, understanding when to escalate
- Project management experience, specifically business analysis, including elicitation and coordinating enhancement release management for system support, fix deployment, and post-implementation verification (PIV)
- Awareness of different segments of the bank, including banking products, requirements and regulations
- Experience working in governance and compliance programs related to PCMLTFA and PIPEDA
- Technical aptitude to allow for problem solving of issues with in-house Financial Crimes applications
**Nice to Have **
- Over 5 years of experience in the Banking Industry
- University Undergraduate and/or College equivalent
- Certified Anti-Money Laundering Specialist (CAMS) designation
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- To be part of a large and growing global organization which puts client interests first and has a culture of fairness and accountability
Job Skills
Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis
Additional Job Details
Address:
20 KING ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
GROUP RISK MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-09-15
Application Deadline:
2025-09-30
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.