What is the opportunity?

Are you passionate about enabling delivery excellence and supporting large-scale transformation initiatives within a leading financial services organization? At RBC, we are searching for a dynamic Senior Manager, Planning & Initiative Delivery to join our Value Office Delivery Team. You will play a pivotal role in driving operational discipline, workforce transparency, and continuous improvement across our Delivery Team – supporting some of RBCs most strategic initiatives.

As a member of the Value Office, you will contribute to one of the largest Project Management Offices in RBC and be part of a collaborative team that accelerates value creation, fosters Agile ways of working, and drives continuous improvement. We pride ourselves on fostering a supportive and high-performing environment where your contributions make an impact. You will work with diverse stakeholders and senior leaders, helping to ensure our delivery teams are positioned for success.

As part of the Value Office Delivery Team, you will provide operational and analytical support to enable effective business assignment tracking across the 60+ person Delivery Team. You will lead key delivery management routines including allocation planning, headcount and contractor tracking, capability assessments, cost tracking metrics, and communications coordination. You will maintain high standards of data accuracy and reporting transparency, enabling informed decisions by senior leadership.

What will you do?

• Elevate Data Management - Build and maintain monthly and quarterly reporting using advanced Excel and data analysis skills and contribute to insights that will assist in forward planning and decision making. Maintain consistency and cadence in these recurring routines (e.g., monthly reports, FTE reconciliations).

• **Proactive approach to insights & data - **to support allocation decisions that deliver impact with transparent and thoughtful prioritization of assignments.

• Evolve Operational Effectiveness - Create and coordinate team operations, including onboarding of new practitioners, and supporting effective and efficient handoffs to new assignments.

• Foster collaboration across multiple stakeholder groups - Communicate clearly and professionally with partners across HR, Business Management, and Delivery Leadership.

• Provide consistency and efficiency in communications - craft engaging team-wide communications and announcements for joiners, leavers, and events as well as leader support in key comms events. Drive effective change management on communications.

What do you need to succeed?

Must have:****

• Advanced Excel and data analysis proficiency, with experience in building and maintaining reporting dashboards
• Strong organizational and coordination skills, capable of managing multiple concurrent priorities.
• Excellent written and verbal communication, with ability to tailor messages for diverse audiences.
• Collaborative across many functions, in a fast-paced environment with an ability to grasp unique business lines priorities.
• Experience managing workforce data in a large organization.
• Strong attention to detail, accuracy, and process consistency.
• Curiosity to understand the Personal Banking organization structure and key business priorities.

Nice to have:****

• Experience with visualization tools (e.g., Power BI, Tableau, or Smartsheet).
• Familiarity with HR/workforce systems (e.g., Workday, Planview, or internal FTE tracking tools).
• Experience leading retrospectives, workshops, or capability assessments.
• Process improvement or Agile background, with a focus on streamlining administrative routines.
• Ability to design polished slide decks or leadership updates for senior audiences.
• Change management experience or certification.
• Undergraduate degree or diploma.

What’s in It for You

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• A comprehensive Total Rewards Program
• Leaders who support your development through coaching and experiential learning

Job Skills

Business Appraisals, Business Process Design, Business Process Improvements, Business Process Modeling, Configuration Management (CM), Crisis Management, Effectiveness Measurement, Implementation, Requirements Analysis, Workflow Analysis

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-11-07

Application Deadline:

2025-11-22

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I****nclusion** and Equal Opportunity Employment**

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.