Shift Supervisor / Institutional Cook - Minimum and Medium Security Units

Patient Food Service

Port Coquitlam, BC

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Shift Supervisor / Institutional Cook is in charge of kitchen operations during the shift and supervises designated Food Service Workers within the Forensic Psychiatric Hospital providing under 200 meals per day. Plans preparation and cooking schedules, prepares and/or directs the preparation food items, and cooks and seasons food. Ensures appropriate food rotations, quality and quantity control, safety and sanitation standards are followed, and the maintenance of work areas and equipment.

What you’ll do

• Supervise the day-to-day work of a shift by methods such as coordinating the work flow in the kitchen and maintaining shift food production and schedules; providing work direction, orientation and training to Food Service Workers; assigning and monitoring work, and calling in casual replacements when required, providing guidance and advice to facilitate resolutions to work problems, troubleshooting and documenting problems, and referring unresolved problems to Manager; and evaluating work for safe food preparation and cleanliness to ensure standards of quality and quantity are maintained. Evaluating employee performance.
• Plan preparation and cooking schedules by reviewing menus and recipes, developing menus as requested, ensuring supplies coincide with menus and stored supplies are taken out for the next day, determining best preparation method for perishable supplies to maximize food use, and recommending changes to menus.
• Prepare and/or direct the preparation of food items including breakfast, lunch, dinner, special dietary items, catering items, and snacks by following established menus, recipes and quantity quotas, determining ingredients and quantities required, assembling ingredients and equipment required for cooking, and substituting ingredients as required.
• Cook and season food items such as soups, starches, meats, poultry, vegetables, and deserts by methods/procedures such as roasting, frying, grilling, steaming, poaching, boiling, and baking. Slice food items such as meat and poultry and control portioning of food items to ensure recipe yield meets assigned quantity quotas.
• Ensure quantity and quality control by performing duties such as monitoring yield and portion control, taking food samples, and testing food items for palatability and temperature and adjusting as needed in accordance with departmental guidelines.
• Maintain food supplies in work area by monitoring levels, counting inventory and recording missing foods and supplies, and rotating food in order to minimize spoilage and waste.
• Receive and store food items by methods such as receiving deliveries of stored items and supplies and checks for damage and quality and validates receipt as ordered; storing deliveries in appropriate areas such as meat in the freezer and produce in the refrigerator; and taking inventory and completes food supply order forms.
• Ensure safety practices and procedures are adhered to by designated staff. Maintain established safety and sanitation standards by monitoring food handling and holding procedures to ensure they are in accordance with Food Safe protocols and reporting equipment malfunctions to supervisor. Complete related records and reports as required.
• Ensure maintenance of work areas such as kitchen, dining room, food preparation and storage areas by ensuing work area are kept clean and tidy, telephoning for equipment repairs and documenting equipment maintenance requirements, moving supplies of meat, sugar, flour and other cooking equipment, performing cleaning duties such as sweeping floors, cleaning and sanitizing, counter tops, sinks, machines and equipment, and spot washing walls and splash areas; and remove garbage as required.
• Perform clerical duties such as answering the telephone, documenting food, fridge and dishwasher temperatures, and cleaning audits.
• Perform other related duties as assigned.

What you bring

Qualifications

• Graduation from a recognized 12 month program in cooking plus two (2) year’s recent, related experience, or an equivalent combination of education, training and experience.
• Food Safe Certificate.
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Patient Food Service contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
• Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to supervise.
• Ability to organize work.
• Ability to operate related equipment.
• Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
• Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Casual (Casual is defined as on call with no guaranteed hours. Shifts can be called out via short call (1-5 hours of notice) or pre-booked).
Wage: $30.22 / hour
Location: 70 Colony Farm Rd, Coquitlam, BC V3K 5Z1
Closing Date: Applications accepted until position is filled
Hours of Work: 05:30-13:30/10:30-18:30 (Rotating Work Days)
Requisition #: 197533E

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.