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Full-Time Security - Healthcare Zone Supervisor
Full-Time Security - Healthcare Zone Supervisor
Security Program Manager - Healthcare
Security Program Manager - Healthcare
Support Services Manager - Healthcare
Support Services Manager - Healthcare
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Full-Time Security - Healthcare Zone Supervisor
About the role
Full-Time Security - Healthcare Zone Supervisor
Position Overview:The Healthcare Zone Supervisor is a key position that acts as the liaison between management and frontline staff. The ideal candidate will possess strong interpersonal and leadership skills that enables them to build positive, lasting business relationships with both internal and external stakeholders. He or she will be responsible for fostering a welcoming morale in the workplace, delivering quality services to our clients and work with the Healthcare Client Service Manager to continuously improve the services that Paladin delivers.Duties and Responsibilities:- Provide guidance and oversight on daily frontline duties- Lead by example and act as a role model to frontline staff- Work with minimum supervision and be able to make informed decisions on-the-go- Share information between clients, management and the frontline staff, ensuring that our workforce is equipped with up-to-date and accurate information and expectations from our client- Foster an open, positive work environment and solve workplace issues with tact and professionalism- Provide coverage at sites as determined by operational requirements, which can include nights and weekends as needed- Ensure company procedures and policies are adhered to and conduct regular site visits to support our frontline workforce- Keep stock of forms, uniforms, and equipment to provide timely product delivery to the other Healthcare staff- Handle employee inquiries and requests; work with management to identify collaborative solutions- Provide regular reporting to branch management and operations- If required, provide transport for an Officer who accepts a short notice shift or between sites- Other duties as requiredRequirements:- Previous 2 years+ supervisory experience would be considered an asset, preferably in a security or customer service setting- Must have full availability and be available to work evenings, nights, weekends and day shifts- Able to travel up to four hours to communities outside of the Edmonton area- Basic computer literacy- Physically able to walk 18 – 20 km/day- Excellent written and verbal communications skills, combined with observation skills and clear record-keeping skills- Ability to make informed decisions with limited information, sometimes in urgent situations- Able to handle and protect confidential information
- Legally authorized to work in Canada
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About Paladin Security
As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.
About Us
Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.
Our Mission
Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.