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CubePeaks Technology
Full-timeOn-siteEntryCustomer service
Job summary
The IT Support Specialist provides technical assistance to customers and troubleshoots hardware and software issues. They are responsible for maintaining the client's IT infrastructure, including servers, networks, and communication systems.
Job details
Job Description As an IT Support Specialist, Candidate will play a critical role in ensuring our organization's technology runs smoothly and efficiently. He shall be responsible for providing technical assistance and support to our customers, troubleshooting hardware and software issues, and maintaining client IT infrastructure. This is a hands-on position that requires excellent technical knowledge, exceptional customer service skills, and the ability to adapt to evolving technologies. Job Responsibilities Microsoft Office 365 Setup & Configuration Advanced knowledge of Microsoft Office 365 (Management & Administration) Advanced knowledge on SharePoint Administration & Designing Advance Knowledge of Servers, backup & Storage Advanced knowledge on Firewalls & Network Switches Advanced knowledge of Windows Client's OS / PCs ? Laptops IP PABX Configuration & Management Video Conferencing Devices Management Wireless & Routers Microsoft Office & other Software User Support Experience Server Administrator, Backup Management Advance Knowledge of User Support, Desktop, Laptops, Printer, PABX Systems, Wireless Routers
What you’ll do
The IT Support Specialist provides technical assistance to customers and troubleshoots hardware and software issues. They are responsible for maintaining the client's IT infrastructure, including servers, networks, and communication systems.
Requirements
Candidates must have advanced knowledge of Microsoft Office 365, SharePoint, and server administration. Proficiency in managing firewalls, network switches, and various hardware devices like laptops and PABX systems is required.
Listed skills
- Customer service · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Microsoft Office 365
- SharePoint Administration
- Server Administration
- Backup & Storage Management
- Firewall Configuration
- Network Switches
- Windows Client OS
- IP PABX Configuration
- Video Conferencing Management
- Wireless Routers
- Technical Troubleshooting
- Customer Service
Job areas
- Technology
- Customer Service & Support
- Software
Employment typeFull-time
WorkplaceOn-site
Experience levelEntry, Junior · 0+ years
Language requirementsNot specified
Apply byAug 23, 2026
Posting languageEnglish
Working hours40 hours per week
SeniorityEntry level