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Please note this is a fully onsite position at our Distribution Center in Surrey. Overview: At Saje Natural Wellness, we're nature's original farmacy, blending the superpower of plants so you can remedy real life, naturally. And like nature, we're continually growing! As we continue to build our team, we're seeking talented people to join us: in our stores, support offices, and distribution centres. We are a purpose-driven, people-first organization where collaboration, innovation and entrepreneurial mindsets thrive. We look for individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do. At Saje, you’ll connect with a dynamic community and make a positive impact. Join our team and grow your career, alongside the most talented, hard working, and kind-hearted people out there. The impact you'll make: The Distribution Clerk coordinates, plans, and executes distribution processes including but not limited to ecommerce, retail, inventory, etc. All Saje Team Members are responsible for contributing to Saje’s culture and maintaining a positive environment for themselves and their peers. What you'll do: Supports various distribution operations relating to ecommerce (outbound, inventory, returns, PRF, Strategic sales troubleshooting). Directly supports and over sees PRF request, STRAT and appeasements. Primary point for ecommerce troubleshooting and liaise with various teams/departments for escalated issues (CX, TX, Inventory). Supports creating, implementing, and maintaining of SOPs and training required. Collaborate with leadership team in maintaining e-commerce KPIs. Contributes to a team environment where all Team Members consistently experience a sense of belonging and inclusion. Pick, pack special orders Tracking, preparing shipments. We'd love to hear from you if you have: Proficiency in Dynamics AX processes, Familiar with Excel, Word, Outlook and Salesforce. Capable of following written instructions and documented procedures and performing basic math operations (addition, subtraction, multiplication, division). Capable of following verbal instructions, being assigned tasks and communicating when tasks are completed, or any issues are encountered. Able to effectively communicate across various Saje departments and entities such as Customer Service, DC management, counterparts in other DCs. Able to stand and walk whilst working for extended periods of time. Able to lift, carry and maneuver heavy material or equipment (up to 50 lbs) Excellent attention to detail Ability to work independently with some direction. Team player who works productively with wide range of people. Manages time effectively and adapts quickly to changing priorities. Understands and thrives in a fast-paced environment. Able to multi-task and problem solve. Why Saje? Here at Saje, we understand that joining a team is an important decision to make, so we want to be sure you're supported to do your best work. The hourly wage range on average for this position is from $21.00 - $22.00. Base pay is dependent on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. In addition to your base, we offer: Health benefits - comprehensive health, vision and dental packages available Paid sick days Generous product discount Full onboarding plan and onboarding buddy to help you settle in Employee Assistance Program - 24/7 support, resources, and information available to you and your family Paid time off to ensure you're resting & recharging Note: The incentive programs, benefits, and perks have certain eligibility requirements. The company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. Join our team! If this opportunity sounds like you, please apply in the link below. Not sure you're 100% the right fit? We encourage you to apply even if you don't have all of the listed qualifications. We offer a thorough onboarding experience to set you up for success, learning and development support, and help you to integrate seamlessly. All applications are viewed by a member of our team and therefore we do not use AI as part of our screening & selection process. We do use AI to transcribe our preliminary screening calls with our recruitment team. This job posting is for an existing vacancy on our team that we are presently hiring for. Saje provides equal employment opportunity to all employees and applicants, and we believe the best teams are made up of diverse perspectives and people. We offer reasonable accommodations to candidates with disabilities throughout the recruitment process and will work with you to ensure you are supported while working at Saje.

What you’ll do

The Distribution Clerk coordinates and executes distribution processes, including ecommerce operations, inventory management, and returns. They also act as a primary point for troubleshooting and collaborate with various departments to maintain ecommerce KPIs.

Requirements

Candidates should be proficient in Dynamics AX, Excel, and Salesforce, with the ability to perform basic math and follow written or verbal instructions. The role requires physical stamina to stand for extended periods and the ability to lift up to 50 lbs.

Benefits

• Health benefits • Vision package • Dental package • Paid sick days • Product discount • Onboarding plan • Employee Assistance Program • Paid time off

Listed skills

• Microsoft Excel · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred
• Inventory management · Preferred
• Attention to detail · Preferred
• Time management · Preferred
• Problem solving · Preferred
• Communication · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dynamics AX
• Excel
• Word
• Outlook
• Salesforce
• Inventory management
• Ecommerce operations
• Troubleshooting
• SOP development
• KPI tracking
• Attention to detail
• Time management
• Multi-tasking
• Problem solving
• Communication
• Teamwork
• Shipment Preparation
• Lifting Ability
• Time Off Management
• Strong Work Ethic
• Microsoft Excel
• Arithmetic
• Microsoft Dynamics AX
• Management
• Customer Service
• Distributed Control Systems
• Employee Assistance Programs
• Sales
• General Mathematics
• Leadership
• Innovation
• Key Performance Indicators (KPIs)
• Microsoft Outlook
• Multitasking
• Operations
• Time Management
• Troubleshooting (Problem Solving)
• Transcribing
• Detail Oriented

Job areas

• Logistics
• Retail
• Customer Service & Support
• Administrative
• Manufacturing
• Support Clerk
• Shipping / Receiving Clerk
• Stock Clerks
• Shipping, Receiving, and Inventory Clerks