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Polaron Energy
$35,000–$42,000 / year
Job summary
Manage a portfolio of customer accounts to recover outstanding receivables through high-volume outbound calls and emails. Negotiate payment arrangements and collaborate with internal finance teams to resolve billing discrepancies.
Job details
Location: 2 Tippett Road, Toronto, Ontario M3H 2V2 Department: Finance / Legal Employment Type: Full-Time Compensation: $35,000 to $42,000 per year + commission Schedule: 4 Days In-Office, 1 Day Work From Home About The Role Polaron Energy Corp. is looking for a driven, self-starting Junior Collections Specialist to join our growing Finance and Legal team. This is a role for someone who takes initiative, thrives on momentum, and wants to be part of an engaged, high-performing team rather than sit on the sidelines. Day to day, you will own a portfolio of customer accounts and drive the recovery of outstanding receivables. You will spend your time on the phone and in your inbox, working directly with customers to reach payment arrangements that work for both sides. If you are comfortable picking up the phone, confident talking numbers, and energized by hitting targets, this is where you will do your best work. Your efforts directly protect the company's cash flow, and your results are rewarded: on top of your base salary, you earn a commission on every dollar you collect. This is a genuine growth opportunity. We want someone hungry to learn the craft of collections, finance, and customer account management, and to build a career here as the function scales. What You'll Do Own and monitor a portfolio of accounts receivable, proactively flagging overdue accounts that need follow-up Make a high volume of outbound calls each day to customers regarding outstanding balances and payment options Negotiate practical payment plans and arrangements, and document them in line with company policy Handle a steady flow of customer emails clearly, professionally, and promptly Talk confidently through balances, terms, and numbers with customers and internal teams Keep meticulous, up-to-date records of every customer communication, account update, and payment Partner with internal finance teams to resolve account discrepancies and billing questions Prepare and share reports on account aging, collections activity, and outstanding balances Contribute ideas to improve collection processes, strategies, and results Assist with financial or legal documentation tied to outstanding accounts Coordinate with external collection agencies when needed What We're Looking For A self-starter who takes initiative and gets things done without waiting to be asked Someone energized by talking to people, whether by phone or email, and comfortable making many calls a day A person who is confident talking numbers and comfortable handling the financial detail of each account Someone with strong negotiation skills and the ability to hold sensitive conversations calmly and professionally A person with genuinely strong organizational skills and a sharp eye for detail, able to juggle many accounts and deadlines without letting anything slip Someone who wants to be part of an engaging, collaborative team and is eager to grow their career with the company Minimum 1 year of experience in collections, accounts receivable, customer service, or a related finance role Solid grasp of basic accounting principles and financial processes Excellent written and verbal communication skills Nice to Have Experience with accounting software, ERP systems, or CRM platforms such as QuickBooks Familiarity with debt collection procedures, credit risk management, and industry regulations Previous experience in a fast-paced office environment Technical Skills Proficiency with Google Suite, Slack Comfortable working with financial systems and data-entry platforms Able to manage multiple accounts and deadlines while maintaining accuracy Why Join Polaron Energy Corp.? At Polaron Energy Corp., we've built a collaborative, supportive workplace where people are encouraged to take ownership, grow professionally, and make a real contribution. As a Junior Collections Specialist you'll gain hands-on experience across finance and operations, work alongside a team that values accountability, teamwork, and continuous improvement, and be rewarded for the results you drive. If you're a motivated self-starter looking to grow your career in a fast-moving company with a strong team culture, we'd love to hear from you.
What you’ll do
Manage a portfolio of customer accounts to recover outstanding receivables through high-volume outbound calls and emails. Negotiate payment arrangements and collaborate with internal finance teams to resolve billing discrepancies.
Requirements
Requires at least one year of experience in collections, accounts receivable, or a related finance role. Candidates must possess strong negotiation skills, a solid grasp of basic accounting principles, and proficiency in communication.
Benefits
• Commission
Listed skills
- Customer service · Preferred
- Communication · Preferred
- Organization · Preferred
- Data entry · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Collections
- Accounts Receivable
- Negotiation
- Customer Service
- Financial Reporting
- Account Management
- Communication
- Organization
- Data Entry
- Accounting Principles
- Google Suite
- Slack
- QuickBooks
- CRM Platforms
- ERP Systems
- Debt Collection
Job areas
- Finance & Accounting
- Customer Service & Support
- Legal
- Energy
- Administrative
