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Bannister Automotive Group
$25–$30 / hour
Job summary
The Parts Advisor is responsible for assisting customers with parts selection, providing accurate quotes, and managing orders. They also maintain inventory accuracy and coordinate with technicians to ensure parts availability.
Job details
Drive Your Career Forward with Bannister Grande Prairie Motorsports — We’re Hiring a Parts RepresentativeWe’re looking for a reliable, service-driven Parts Representative to join our team at Grand Prairie Motorsports. Are you skilled at balancing customer care, technical support, and parts coordination? If you thrive in a fast-paced environment, have a strong understanding of powersports parts and accessories, and enjoy helping customers find the right products for their machines, this could be the opportunity you’ve been waiting for. At Bannister Automotive Group, you’re not just supporting service — you’re building relationships that last. With over 40 years of trusted service across Western Canada and recognition from Deloitte as one of Canada’s Best Managed Companies, we’re proud to be a family-owned group where your growth matters and your contributions are seen. The Drive Ahead: • Greet parts customers and understand their needs • Provide accurate parts quotes, place orders, and manage invoicing • Look up and identify the correct parts and accessories for powersports products • Assist customers with parts selection and provide knowledgeable recommendations • Coordinate parts availability with technicians when required • Maintain inventory accuracy and support parts stock processes • Handle parts returns, warranty claims, and core processing • Follow up with customers regarding parts orders and availability Performance Essentials: • Minimum 1 year of experience in a dealership parts role • Knowledge of the powersports market, including ATVs, side-by-sides, motorcycles, and related parts and accessories • Strong customer service and communication skills, in person and by phone • Experience using DMS systems like PBS or CDK preferred (must be comfortable working in these systems) • Solid knowledge of parts, accessories, and parts-ordering processes • Ability to multitask and stay organized in a fast-paced environment • Valid driver’s license with a clean abstract • Full-time availability (8:30am - 5:30pm), Tuesday to Saturday Bannister Accessories: • Competitive wages based on industry benchmarks and experience • Extended benefits package, including health, dental, and vision care • Group RSP contribution program for long-term financial support • Unlimited career growth across the Bannister Automotive Group — internal candidates are prioritized • Ongoing training and professional development Bannister Automotive Group is an equal opportunity employer and committed to providing a respectful, inclusive workplace. Accommodations are available upon request during the hiring process.
What you’ll do
The Parts Advisor is responsible for assisting customers with parts selection, providing accurate quotes, and managing orders. They also maintain inventory accuracy and coordinate with technicians to ensure parts availability.
Requirements
Candidates must have at least one year of experience in a dealership parts role and a strong understanding of the powersports market. Proficiency in DMS systems and a valid driver's license are also required.
Benefits
• Competitive wages • Extended benefits package • Health care • Dental care • Vision care • Group RSP contribution program • Ongoing training • Professional development
Listed skills
- Customer service · Preferred
- Inventory management · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer service
- Parts coordination
- Technical support
- Inventory management
- DMS systems
- PBS
- CDK
- Powersports knowledge
- Communication skills
- Multitasking
- Order processing
- Warranty claims
- Invoicing
- Parts identification
- Workplace Inclusivity
- Valid Driver's License
- Customer Service
- Communication
- Optometry
- Inventory Management
- Motorcycles
- Telephone Skills
- Coordinating
- All Terrain Vehicles
- Balancing (Ledger/Billing)
Job areas
- Retail
- Customer Service & Support
- Trades
- Parts Advisor
- Parts Counter Representative
- Shop Sales Assistants
- Parts Salespersons
