Company Description

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

At our Michelin One Key-awarded hotel, living by the credo “Make It Count”, the Stewarding Supervisor leads, mentors, and inspires a 24-hour team across multiple kitchens and event spaces. You’ll uphold hygiene and safety standards, boost morale, and foster a culture of accountability and excellence.

Starting Rate: $28.32 per hour

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $31.10.

Offical title of the position is Steward Supervisor.

Job Duties Include:

• Work flexible shifts in a 24/7 operation while overseeing kitchen and event setups to ensure accuracy and timeliness
• Maintain high standards of hygiene, sanitation, and equipment functionality, including inventory checks and safety audits.
• Lead, coach, and manage team members, including delegating tasks, scheduling, and supporting performance and development
• Handle administrative and operational tasks such as inventory tracking, ordering supplies, reporting, and system updates
• Take ownership of responsibilities, solve problems proactively, collaborate with other departments, and perform additional duties as needed.

Qualifications

Your Skills & Qualifications:

• Minimum of 2 years of stewarding leadership experience in a high-volume service environment.
• Class 5 Driver’s License required, with the ability and confidence to operate a company vehicle up to 3 tons. Must provide an updated driver’s abstract on the first day of employment.
• Strong interpersonal and problem-solving skills.
• Workplace Hazardous Materials Information System (WHMIS) certification.
• Ability to operate industrial machinery, including cardboard balers and various sizes of industrial dishwashers.
• Passionate and organized, with a commitment to maintaining a clean and safe working environment.
• Excellent time management skills, with the ability to prioritize tasks in a fast-paced environment.
• Proficient in computer programs, including Microsoft Word, Excel, and PowerPoint.
• Strong financial knowledge, including labor and food cost management.

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Physically fit and able to work well under pressure
• Able to push, pull, carry, and lift up to 50+ lbs
• Able to bend and kneel comfortably
• Reaching above and below shoulder level
• Working in loud environments, with exposure to hot, humid, and cold conditions
• Able to withstand exposure to kitchen equipment, including large and small ovens, stoves, steam kettles, mixers, sheeters, fryers, rational ovens, steamers, tilt skillets, fridges, freezers, and blast freezers

Additional Information

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com